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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
759 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 759 reviews

July 25, 2024

In all my years of being a NISSAN customer the employees have been courteous and helpful, and knowledgeable. More

by SHIRL.CREDIT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Clay Cooley Nissan responded

Hello Shirl.credit17, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 24, 2024

Great! Worry free experience .............................. Would go again every time I need service I'll come More

by VICKIETURNER800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wallace, Bertha Marin, Taibu Mu Addib
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Jul 25, 2024 -

Clay Cooley Nissan responded

Hello Vickieturner800, thank you for your praise and kind comments about our team! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Clay Cooley Nissan

July 24, 2024

The service rep was not very friendly and they make up additional services that are not needed. More

by LILDJF72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Jul 25, 2024 -

Clay Cooley Nissan responded

Hello Lildjf72, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

July 22, 2024

Quick and to the point, was willing to meet my needs and friendly, made me feel comfortable. More

by COWBOYSGOOBER1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Clay Cooley Nissan responded

Hello Cowboysgoober1968, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day! Warm Regards, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 22, 2024

I recently relocated from Florida to Texas and I must say, Will, Fredrick, and Chris provided top notch service that made me feel right a home! Thank you gentlemen! More

by SHUNDRALLAHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Fredrick and Chris
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Jul 23, 2024 -

Clay Cooley Nissan responded

Hello Shundrallahc, Thank you for your praise and kind comments about Will, Fredrick, and Chris! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Warm Regards, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 22, 2024

Sale persons did not keep up there words about thing that need to be done to car. I brought it back on Tuesday June 18th and was going charge me over $300 get paint touch up on front and back bumper. My hous More

by ljohnson0905
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Normal Ovalles, Tony
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Jul 23, 2024 -

Clay Cooley Nissan responded

Hello Ljohnson0905, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

Jul 23, 2024 -

ljohnson0905 responded

Clay Cooley Nissan, on the Bumper front and back I would love for this to be fix ASAP. When I call to speak with the two sale persons, they are not in office are.

July 21, 2024

Oh it’s great it’s our 3 auto from the clay group Thanks Charles More

by MVGUTIERREZ1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All folks at clay Cooley
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Jul 22, 2024 -

Clay Cooley Nissan responded

Hello Mvgutierrez1981, we are so happy to read such a great review about Clay Cooley Nissan! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. If you're ever in need of more help, please let us know! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 21, 2024

We didn't see Jonathan. He kept texting even though I told him I had an appointment with another Sales person. We never met or spoke face to face. More

by brogers060404
Recommend Dealer
Yes
Employees Worked With
James Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirnel Ovalles
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Jul 22, 2024 -

Clay Cooley Nissan responded

Hello Brogers060404, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 20, 2024

2 hours for an oil change is long to me but I’d rather come back then go anywhere else. Also I appreciate the complimentary car wash. Staff is very helpful and friendly More

by TRELANALIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jul 22, 2024 -

Clay Cooley Nissan responded

Hello Trelanaliv, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Wesley could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 13, 2024

Adan in parts was very helpful and sweet helped he get exactly what I needed More

by Ms. Roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Macias Jr
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Jul 16, 2024 -

Clay Cooley Nissan responded

Hello Ms. Roz, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Adan could meet your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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