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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
758 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 758 reviews

August 06, 2024

I went in for an oil change and the advisor Mark recommend other things for my car ,he was very nice and in the end gave me a print out of the recommendations . More

by ROSIEM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Rosiem66, we're so glad that Mark was able to go above and beyond your expectations! Thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

Great staff! I had a wonderful service advisor Frederick. Awesome service, above and beyond. Very polite, the whole team is always great when I come. More

by WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Williams, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Fredrick here at Clay Cooley Nissan Service. Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

Tell me one thing that I can't afford to get into another vehicle and week 2 weeks later that week later they tell me they can lower the price to fit my budget which is not true the Irving one same price tha More

by chillivaquera55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Lopez honest young man hard worker
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Chillivaquera55, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

August 06, 2024

Prices are reasonable. Excellent customer care. I live out of town and they are very accommodating and helpful. More

by Kimberly 29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Barfield
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Kimberly 29, thank you so much for your positive comments about our team here at Clay Cooley Nissan! Your satisfaction is our top priority! It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

They have a very nice, clean, and comfortable waiting area for you while waiting on your car. The guys are there outside waiting on you when you drop off your car. There’s never a long wait. And when More

by REGINAGFINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Reginagfinney, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 04, 2024

Dealership was prompted on my appointment time. Did the service as expected at a decent time. More

by PBAKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Pbaker78, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We can't wait to see you again, have a great day. Clay Cooley Nissan

August 04, 2024

When I went to pick up my vehicle my front license plate was bent. Nobody mentioned it and it felt like they were going to let it slide and only fix it if I spoke up about it. Also the vehicle was washed wi More

by RR082D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Rr082d, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

August 04, 2024

Excelente servicio, oportuno y con calidad. Interesados en conocer y satisfacer la necesidad del cliente. More

by FANBALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Fanballes, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 03, 2024

I had a good experience. Edwin Jones was very helpful and professional. I was happy with my purchase. More

by Matt@chcoc.org
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Jones
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Matt@chcoc.org, thank you for your praise and kind comments about Edwin Jones. We are very happy Edwin provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

August 03, 2024

Takes care of their customers. Keeping you informed the whole time the work is being completed. More

by DIANNA.WHITE2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E Torres
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Dianna.white2015, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy our team could meet your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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