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Clay Cooley Nissan

Dallas, TX

4.4
757 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 757 reviews

September 05, 2024

Had a good positive experience with Jordon B. From Clay Cooley. Very knowledgable, attentive, and burst of energy. More

by amc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Clay Cooley Nissan responded

Hello Amc, we're so glad to hear that Jordan was able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 04, 2024

E X E L E N T E S E R V C I O More

by SABALA29112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Sabala29112, thank you for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Clay Cooley Nissan

September 03, 2024

Kilo and Bertha were so great! And Torrey gave me more than I expected for my trade in, you will have me as a repeat customer in the future. Thank you. More

by MARCOSJOSHUAHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bertha Marin, Taibu Mu Addib, Terry Nogess
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Marcosjoshuahernandez, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 02, 2024

I go here for genuine parts & service. This has been the only place I’ve serviced my vehicle since owning it. I have to say this was by far the worst experience I’ve ever had! Customer ser More

by dgree223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 06, 2024 -

Clay Cooley Nissan responded

Dgree223, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 01, 2024

I was there for a problem that I'd had a little over a year ago; start button fell in. No accountability on the end of the dealership for not appropriately fixing the problem the first time. More

by JABQUI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept - Frederick
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Jabqui, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

September 01, 2024

Excellent service and a pleasant purchase without any problems. Alexis Rosales helped me throughout the entire process and gave me all the necessary options to complete the purchase of my truck. I recomm More

by JOALMI08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rosales
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Joalmi08, we're happy you found Alexis Rosales to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your praise and kind comments about our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 01, 2024

Friendly folks, clean, upfront on pricing, used a coupon - thank you. :-) ready when they said it would be and my car washed and vacuumed. That's a rare but appreciated on my part! More

by DMJTSMILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Dmjtsmiley, we're so glad that we were able to go above and beyond your expectations! Your satisfaction is our top priority! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 31, 2024

This was the first time that I’ve used Clay Cooley Nissan motors for servicing my vehicle. I thought that everything went well compared to my previous experiences with service. More

by LINDAMCGILL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 06, 2024 -

Clay Cooley Nissan responded

Lindamcgill63, reviews like this give us motivation and help us ensure we provide high-quality care. We are so pleased you enjoyed your visit to Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 31, 2024

These guys cheat you. I bought battery here for $155 and battery dead with in couple years much before the warranty . When I visit the dealer they said batter needs repla More

by Mpmr
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service department
Sep 06, 2024 -

Clay Cooley Nissan responded

Hello Mpmr, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

August 31, 2024

Nice and helpful. Very reasonable and respectful Nice dealership, very clean and professional all the way around More

by ISAACRHONE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina
Sep 05, 2024 -

Clay Cooley Nissan responded

Hello Isaacrhone3, your wonderful feedback and rating mean a lot to us. Thank you so much for your positive comments about Clay Cooley Nissan! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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