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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
809 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 809 reviews

December 24, 2024

We were told by your finance department that if we paid off the loan we would not be charged interest, and I just received the information from the finance company today and we have been paying interest fo More

by PAUL.KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bal Suman
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Paul.kelly, We genuinely apologize for the confusion regarding your loan payoff and the interest charges. It’s never our intention to mislead our customers, and we understand how frustrating this situation can be. We appreciate your willingness to work with us, and we take your feedback seriously as it helps us improve our processes. Please reach out to our finance department directly so we can resolve this issue for you and restore your trust in our dealership. Clay Cooley Nissan

December 24, 2024

Everybody involved made the purchase so quick and easy! All I had to was sign and drive! Go see Leo! More

by Terez Peace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Terez Peace, Thank you for your kind words! We're thrilled to hear that the purchase process was quick and easy for you. It's great to know that all you had to do was sign and drive. Leo and the entire team appreciate your recommendation and are always here to assist our customers in having a seamless experience. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

The result was worth the wait! It took some time for Leo to help me get the car I wanted but he stayed persistent and made it happen! More

by Derrick Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Derrick Oliver, Thank you for your kind words! We're thrilled to hear that the result was worth the wait and that Leo's persistence helped you find the car you wanted. Our team is dedicated to ensuring our customers have a positive experience, and your feedback highlights the commitment we strive for. We appreciate your patience and trust in us throughout the process! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

Process was very smooth and seamless! Already planning on going back for my next purchase! More

by Brandon Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Brandon Jones, Thank you for your fantastic review! We're thrilled to hear that the process was very smooth and seamless for you. It's always our goal to provide an effortless experience, and we appreciate your feedback. We're excited to know you're already planning your next purchase with us. We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

I've never experienced an easier and quicker process than Clay Cooley's. Leo and Sean were the best! More

by Demarcus Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Demarcus Wilson, Thank you for your kind words! We're thrilled to hear that you found the process at Clay Cooley to be easy and quick. Leo and Sean are indeed valuable members of our team, and we appreciate you highlighting their exceptional service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 24, 2024

Friendly sales staff and good service, variety of vehicles on the lot to choose from. More

by SIMPSON12
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Simpson12, Thank you for your kind words about our friendly sales staff and the good service you received. We're glad to hear that you found a variety of vehicles on our lot to choose from. We strive to provide a positive experience for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 23, 2024

Service was excellent, fast, efficient, everyone was helpful. They got me in and out on my way. More

by spickering1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Clay Cooley Nissan responded

Hello Spickering1, Thank you for your wonderful feedback! We're thrilled to hear that our service was excellent, fast, and efficient. It’s great to know that our helpful team got you in and out quickly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 22, 2024

Great salesman and great service! Finance had us in and out quick! We will be back! More

by JENNM8098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne
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Dec 24, 2024 -

Clay Cooley Nissan responded

Hello Jennm8098, Thank you for your kind words! We're thrilled to hear that you had a great experience with our salesman and that the finance process was quick and efficient. Providing excellent service is our top priority, and we look forward to welcoming you back in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 21, 2024

The best customer service ever received thy have excellent knowledge and good understand of people More

by koclark2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Clay Cooley Nissan responded

Hello Koclark2020, Thank you for your wonderful feedback! We're thrilled to hear that you experienced the best customer service with us. Our team takes pride in their excellent knowledge and understanding of our customers' needs. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 21, 2024

Excellent service and very honest. I strongly recommend them to anyone who needs a vehicle. More

by daddymooo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Clay Cooley Nissan responded

Hello Daddymooo, Thank you for your excellent review! We are thrilled to hear that you experienced honest service and appreciate your strong recommendation. Our team is dedicated to ensuring that every customer finds the right vehicle for their needs. Your feedback motivates us to continue delivering exceptional service. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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