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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
875 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 875 reviews

November 15, 2024

Clay Cooley service dept. -KJ got me in and out and back on my way!! More

by Pntnahlf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Pntnahlf, Thank you for your positive feedback! We're thrilled to hear that KJ in our service department was able to get you in and out quickly, allowing you to get back on your way. Our team strives to provide efficient and effective service, and it's wonderful to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

I was very pleased at the level of service and professionalism by the intake associate and the ability of a technician to diagnose what was wrong with my vehicle. I did not have to wait too long, More

by Erw150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Erw150, Thank you for your positive feedback! We are thrilled to hear that you were pleased with the level of service and professionalism from our intake associate, as well as the technician's ability to diagnose the issue with your vehicle. It’s great to know that we kept you updated on the progress and minimized your wait time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 15, 2024

I had a wonderful experience at Clay Cooley Nissan. From setting up my appointment to a short waiting period. Everyone was pleasant and very helpful. More

by sacarasatchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Sacarasatchell, Thank you for your kind words about your experience at Clay Cooley Nissan. We're thrilled to hear that you found our team pleasant and helpful, and that your appointment was set up smoothly with a short waiting time. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

I was sad because I didn’t get a car wash some people did lol More

by elizabethsauceda0704icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Elizabethsauceda0704icloud.com, Thank you for your feedback. We're sorry to hear that you were disappointed about not receiving a car wash while others did. We strive to provide a consistent experience for all our customers, and we appreciate your input as it helps us improve. Please feel free to reach out to us directly so we can address your concerns and ensure you have a better experience next time. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

O had a great dealer i was hoping that he could get us in two cars that would have been wonderful. I work at a hospital and my son had three kids we all live together so it hard with one car but he was tryin More

by latanya.f72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Aminzada, Georges Hikmet, Albert Cota, Aliza Esparza
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Latanya.f72, Thank you for sharing your experience! We're glad to hear that your dealer was dedicated and worked hard to assist you. We understand the challenges of managing with one car, especially while balancing work at the hospital and family needs. Your feedback is valuable, and we appreciate your patience as we strive to meet our customers' needs. If there's anything more we can do to help you secure the vehicles you need, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

Experience was good after they found out out back widow shattered was not our doing. More

by harriettejh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hi Harriettejh, Thank you for sharing your feedback. We’re glad to hear that your experience improved once we confirmed that the shattered back window was not your doing. Your satisfaction is important to us, and we appreciate your understanding during the process. If you have any further concerns or need assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

LARRY AND SHERNERICKA WERE GREAT! !!! WE WILL REFER OTHERS TO YOU!!! THANK YOU FOR ALL YOUR HELP!!! More

by alexandrea
Recommend Dealer
Yes
Employees Worked With
SHERNERICKA WILLIAMS AND LARRY LILLY
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Nov 18, 2024 -

Clay Cooley Nissan responded

Alexandrea, Thank you for your wonderful feedback! We're thrilled to hear that Larry and Shernericka provided great service and that you felt supported throughout your experience. Your willingness to refer others means a lot to us, and we appreciate your trust in our team. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

I really would like to thank Jose Cruz for his hard work and determination on getting my wife and I a nice vehicle. Thanks for being patient with us . I will definitely recommend choosing Clay Cooling Niss More

by Misseshebert74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Report | Print
Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Misseshebert74, Thank you for your kind words about Jose Cruz and for choosing Clay Cooling Nissan! We’re thrilled to hear that he was able to assist you and your wife in finding a nice vehicle with patience and dedication. Your 5-star recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

Deceptive pricing from internet to site. Sales manager pushed politics unsolicited made the experience less than to be desired More

by Docboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Docboom, We appreciate your feedback regarding your recent experience. We understand that deceptive pricing and unsolicited political discussions can detract from the overall experience, and we apologize for any frustration this may have caused. Our goal is to provide transparent pricing and a welcoming environment for all customers. Your comments will be shared with our management team to ensure improvements are made in these areas. Thank you for bringing this to our attention. Clay Cooley Nissan

November 13, 2024

My experience at Clay Cooley was great! 👍 C'Sean in service took care of me. He was very informative and professional when helping me with my car. #greatservice #happycustomer #ClayCooley More

by SMITHTONYA1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C'Sean in service
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Smithtonya1027, Thank you for sharing your wonderful experience at Clay Cooley! We're thrilled to hear that C'Sean provided you with great service and was both informative and professional. It’s feedback like yours that motivates our team to continue delivering excellent customer care. We appreciate your support and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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