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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
914 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 914 reviews

November 24, 2024

The service was excellent as always. I have been a member of Clay Cooley Nissan for about 6 years and they always provide great Customer Service, whenever I need my car serviced :) More

by yorkjaiden1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Nov 26, 2024 -

Clay Cooley Nissan responded

Hello Yorkjaiden1015, Thank you for your kind words! We're thrilled to hear that you've been a loyal member of Clay Cooley Nissan for six years and consistently receive excellent service. Our team is dedicated to providing great customer service, and it's wonderful to know we meet your expectations every time you need your car serviced. We appreciate your continued trust in us and look forward to serving you for many more years to come! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 24, 2024

Alexis were friendly, as was the rest of the staff no complaints thank you all . More

by GEOSMITH2024
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Rosales
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Nov 26, 2024 -

Clay Cooley Nissan responded

Hello Geosmith2024, Thank you for your kind words about Alexis and our staff. We're delighted to hear that you found them friendly and that your experience was positive. Your feedback is greatly appreciated, and it motivates our team to continue providing excellent service. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 23, 2024

Provides excellent service to my vehicle at fair prices, staff attentive to my vehicle's needs, informative. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Shane Holcomb
Report | Print
Nov 26, 2024 -

Clay Cooley Nissan responded

Hello Terri, Thank you for your kind words about our service! We’re thrilled to hear that you found our prices fair and our staff attentive to your vehicle's needs. Providing informative and exceptional service is our priority, and your feedback reinforces our commitment. We look forward to continuing to meet your vehicle's needs in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 23, 2024

I was very pleased with my car service. My service advisor, Elias Torres did an amazing job as well as answer my questions. More

by Bryson_The1ne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Torres
Report | Print
Nov 26, 2024 -

Clay Cooley Nissan responded

Hello Bryson_the1ne, Thank you for your positive feedback! We’re thrilled to hear that you were very pleased with your car service and that Elias Torres provided you with excellent support. It's wonderful to know that he was able to address all your questions effectively. We appreciate your recognition of his hard work and dedication. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 23, 2024

Bad car make loud noises scammy people even one of the employees said and I quote “we are all degenerates here” took it to get it fixed only this they fixed was nothing made me pay for nothing worst ever More

by jvallejowove23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Washington, Shane Holcomb
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Nov 26, 2024 -

Clay Cooley Nissan responded

Hello Jvallejowove23, thank you for taking the time to leave us feedback about your experience with us. It’s concerning to learn that you felt our service was inadequate and that you encountered issues with your vehicle. We strive for professionalism and transparency, and it's troubling to hear comments suggesting otherwise. Your feedback is invaluable, and we'll address this internally to ensure it doesn’t happen again. Please reach out directly so we can assist you further and work towards a resolution. Clay Cooley Nissan

November 22, 2024

Had the best buying experience at Clay Cooley Nissan . And Floyd Mcgriff was awesome ,i will refer my family and friends More

by CT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Clay Cooley Nissan responded

Hello Ct, Thank you for your wonderful review! We're thrilled to hear that you had the best buying experience at Clay Cooley Nissan and that Floyd Mcgriff provided awesome service. Your referrals to family and friends mean a lot to us, and we look forward to welcoming them in the future. We appreciate your feedback and are glad we could make your experience a memorable one! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 22, 2024

Alexis is an amazing car consultant he helped me so much with getting the car I wanted very friendly staff More

by Timekastrange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Rosales
Report | Print
Nov 25, 2024 -

Clay Cooley Nissan responded

Hello Timekastrange, Thank you for your wonderful feedback! We’re thrilled to hear that Alexis provided you with exceptional service and helped you find the car you wanted. Our friendly staff is dedicated to making the car buying experience enjoyable, and it’s great to know we met your expectations. We appreciate your support and hope you love your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 22, 2024

Shane was efficient and informative about the work on my car. He also made me aware of any changes made to the original work we discussed. More

by jaa2445austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Nov 25, 2024 -

Clay Cooley Nissan responded

Hello Jaa2445austin, Thank you for your positive feedback! We're glad to hear that Shane was efficient and informative regarding the work on your car. Communication is key, and we appreciate that he kept you updated on any changes made to the original work discussed. Your satisfaction is our priority, and we're here to assist you with any further needs. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 22, 2024

Shane in the Service Center, took care of me, above and beyond of what was expected. Shane took care of all my needs. When Easycare was dragging their feet, Shane was on the ball, he made sure Easycare was More

by thadiusbrechbuhler
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Gunnels, Shane Holcomb
Report | Print
Nov 25, 2024 -

Clay Cooley Nissan responded

Hello Thadiusbrechbuhler, Thank you for your wonderful feedback about Shane in the Service Center. We are thrilled to hear that he went above and beyond to address all your needs and ensured that Easycare was attentive to your situation. It's great to know that you felt confident in his ability to take care of things. Your appreciation is truly valued, and we wish you a Happy Thanksgiving! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 21, 2024

I like going here because they show they care not just to get money but they care about your safety More

by Rashardbennett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kj help me with it all
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Nov 23, 2024 -

Clay Cooley Nissan responded

Hello Rashardbennett7, Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you feel we care about your safety. It's important to us that our customers know we prioritize their well-being over simply making a sale. Your support motivates us to continue providing a safe and caring environment for everyone. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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