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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
756 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 756 reviews

September 16, 2024

Service Department Is Great! !! Been having my cars service there sense year 2015 to present. Very Satisfied!!!👍😊 More

by GILLIANBRENDA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Clay Cooley Nissan responded

Hello Gillianbrenda123, we are very happy to have provided you with such a positive experience since 2015! Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 16, 2024

I wouldn’t go there again I had a bad experience. I regret it would not refer this dealership More

by Upsetcusromer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn Leyva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Torres
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Sep 17, 2024 -

Clay Cooley Nissan responded

Upsetcusromer, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

September 16, 2024

The experience with Andrew was great he was very nice and easy to work with. More

by lotoshahenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Sep 21, 2024 -

Clay Cooley Nissan responded

Hello Lotoshahenderson, reviews like this give us motivation and help us ensure we provide high-quality care! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Andrew here at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 15, 2024

The staff was very professional and Fredrick Duncan was the best staff there and he was the best More

by F_SHAW05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Sep 20, 2024 -

Clay Cooley Nissan responded

Hello F_shaw05, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Fredrick could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan! Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 13, 2024

The service technician was attentive and courteous. However; I would have given a 5 star rating if they would have vacuumed my car. The technician missed that when I came to pick up the car. More

by barnesbenefits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 15, 2024 -

Clay Cooley Nissan responded

Hello Barnesbenefits, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

September 13, 2024

The best service. Car runs great. Whole team is Awesome 👍😎 Always happy after leaving the office More

by CTRINIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Sep 15, 2024 -

Clay Cooley Nissan responded

Hello Ctriniman, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 12, 2024

If I could give 10 stars I would. Kilo was very hands-on with the whole process. She broke it down to me so well on how financing a car really works. No jinky sales tactics just hones More

by Latoya High
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kilo
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Sep 14, 2024 -

Clay Cooley Nissan responded

Hello Latoya High, thank you for your kind words and this wonderful review! Your wonderful feedback and rating mean a lot to us! We are so happy to read such a great review about Clay Cooley Nissan! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 12, 2024

Very fast,kind people,the service was wonderful I will not be going anywhere to get my oil change to my dealership. It was an amazing experience when you have never had the experience. More

by e.smith.es306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service worker Courtney was amazing ,thank you so much she was such an angel
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Sep 14, 2024 -

Clay Cooley Nissan responded

Hello E.smith.es306, we are very happy Courtney provided you with such a positive experience! Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 09, 2024

Staff was very Professional and helpful. final process could have been a little quicker but overall a satisfying experience. More

by TRISHASHEFFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Trishasheffield, we are so pleased you enjoyed your visit to Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you so much again for your feedback! We hope you have a great day! Clay Cooley Nissan

September 09, 2024

I purchased a car 3 weeks prior before we received it because of the agreed repairs. After dropping the car off to our daughter in college it’s showing to be low on fluids More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cota
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Me, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We look forward to hearing from you. Clay Cooley Nissan

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