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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
914 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 914 reviews

December 04, 2024

Was greated with a warm friendly and courteous smile. Courtney was very professional and well knowledgeable and helpful. More

by omega.jones27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 04, 2024 -

Clay Cooley Nissan responded

Hello Omega.jones27, Thank you for your kind words! We’re thrilled to hear that you were greeted with a warm, friendly smile and that Courtney provided you with professional and knowledgeable assistance. Our team is dedicated to ensuring every customer has a positive experience, and your feedback reinforces our commitment to excellent service. We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 04, 2024

Will not get another car from them ever again. The deals are upside down. Do not do it! More

by taleashaking19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blane Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Dec 05, 2024 -

Clay Cooley Nissan responded

Hello Taleashaking19, We're sorry to hear about your experience and understand your frustration regarding the deals. We strive to provide fair and transparent offers, and it's disappointing to learn that we fell short in your case. Your feedback is valuable, and we would appreciate the opportunity to discuss this further to address your concerns and improve our services. Please consider reaching out to us directly. Clay Cooley Nissan

December 04, 2024

Always helpful and friendly service. Thank you for the Clay Cooley services and assistance. Have a great day. More

by 6loveforme.ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 06, 2024 -

Clay Cooley Nissan responded

Hello 6loveforme.ac, Thank you for your kind words about our team at Clay Cooley! We're thrilled to hear that you found our service helpful and friendly. Our goal is to provide exceptional assistance, and your feedback encourages us to keep up the great work. We appreciate your support and wish you a fantastic day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 02, 2024

Oil change and tire rotation within one hour is 5 star-service.. That’s excellent customer service. More

by ans6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 04, 2024 -

Clay Cooley Nissan responded

Hello Ans6, Thank you for your positive feedback! We're thrilled to hear that you experienced excellent customer service with our oil change and tire rotation, completed within an hour. Our team strives to provide efficient and high-quality service, and it's rewarding to know we met your expectations. We appreciate your support and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 02, 2024

Always professional and courteous, Courtney was wonderful and answered all my questions and concerns. Happy Holidays More

by binagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 04, 2024 -

Clay Cooley Nissan responded

Hello Binagirl, Thank you for your kind words about Courtney! We are thrilled to hear that she was able to address all your questions and concerns with professionalism and courtesy. Our team strives to provide excellent service, and your feedback is greatly appreciated. Wishing you a wonderful holiday season! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 01, 2024

Found out my warranty does not coverage maintenance only failures. The wording is bad it makes the customer seems there is help on preventive maintenance when it truly is not. The warranty is good only i More

by jermal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 04, 2024 -

Clay Cooley Nissan responded

Hello Jermal, Thank you for sharing your concerns regarding the warranty coverage. We understand the frustration with the wording that may imply support for preventive maintenance when it only covers failures. Your feedback is valuable, and we will review our communication to ensure it accurately reflects our warranty's intent. We appreciate your desire to prevent issues before they arise and are committed to enhancing our customers' experiences. Please feel free to reach out for any further clarification or assistance. Clay Cooley Nissan

December 01, 2024

Floyd Mcgriff is absolutely the best, knowledgeable and honest. I will refer my family and friends More

by KW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Clay Cooley Nissan responded

Hello Kw, Thank you for your kind words about Floyd Mcgriff! We are thrilled to hear that you find him knowledgeable and honest. Your recommendation to family and friends means a lot to us, and we appreciate your support. Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts are recognized. We look forward to serving you and your referrals in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 01, 2024

Had the best buying experiences and floyd Mcgriff is the reason . I will refer my family and friends More

by bobby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Clay Cooley Nissan responded

Hello Bobby, Thank you for your wonderful feedback! We're thrilled to hear that you had the best buying experience and that Floyd McGriff made such a positive impact. Your referrals mean a lot to us, and we look forward to providing the same exceptional service to your family and friends. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 30, 2024

My advisor was Richard Anthony Mejia, he was really good helping me and my father in law, we actually got 2 cars from him. Good service !! More

by BENEDETTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anthony Mejia
Report | Print
Dec 03, 2024 -

Clay Cooley Nissan responded

Hello Benedettx, Thank you for your kind words about Richard Anthony Mejia! We are thrilled to hear that he provided excellent service to you and your father-in-law, resulting in the purchase of two cars. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new vehicles! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 27, 2024

PA got me first brand new car was very nice and helpful! ! If you need a new car go see PA asap !!! More

by Kinnardalyssa324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Clay Cooley Nissan responded

Hello Kinnardalyssa324, Thank you for your wonderful review! We're thrilled to hear that PA provided you with excellent service and helped you find your first brand new car. Your recommendation to see PA is greatly appreciated, and we're delighted to know that you had a positive experience with us. If you need anything else in the future, please don’t hesitate to reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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