Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
914 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 914 reviews

December 13, 2024

Did a great job with my car, and it’s always clean when I go. More

by christiancuevas65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 15, 2024 -

Clay Cooley Nissan responded

Hello Christiancuevas65, Thank you for your kind words! We're thrilled to hear that you are satisfied with the service we provided for your car and that it’s always clean when you pick it up. Our team takes pride in delivering quality results and ensuring our customers leave happy. We look forward to serving you again in the future! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 10, 2024

It was great service, and everyone was friendly. I knew that my Nissan was in great hands. More

by lady26enyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 13, 2024 -

Clay Cooley Nissan responded

Hello Lady26enyce, Thank you for your positive feedback! We're thrilled to hear that you received great service and found our team to be friendly. It's our priority to ensure that your Nissan is in excellent hands. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-200

December 09, 2024

The dealership was and always has been a great experience for me. I'm looking forward to my next visit. Thanks More

by Lexington Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 12, 2024 -

Clay Cooley Nissan responded

Hello Lexington Wren, Thank you for your kind words! We’re thrilled to hear that your experiences at our dealership have always been great. Your satisfaction is our top priority, and we look forward to welcoming you back for your next visit. If there’s anything specific you’d like to discuss or any services you need, feel free to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

December 09, 2024

It was a great experience as always and I would only recommend snacks being provided for customers. Donuts, Cookies etcetera. More

by Lexington Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Clay Cooley Nissan responded

Hello Lexington Wren, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us, as always. We appreciate your suggestion of providing snacks like donuts and cookies for our customers. Your input is valuable, and we will certainly consider it as we strive to enhance our offerings. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

December 07, 2024

Everybody was SOOOOOO nice and they helped Me out with great enthusiasm ❤️ I am pleased with my experience there❤️🥰 Thank you all for everything 🌞 More

by GREENEYEZ186@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Clay Cooley Nissan responded

Hello Greeneyez186@gmail.com, Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. Your appreciation for our enthusiastic service means a lot to us. We strive to make every visit enjoyable, and it’s wonderful to know we succeeded with you. Thank you for choosing us, and we look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000

December 07, 2024

James Scales was outstanding finding the problem with the electronics on my electric car LEAF. Brilliant guy. More

by bryankendallm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 08, 2024 -

Clay Cooley Nissan responded

Hello Bryankendallm, Thank you for your kind words about James Scales! We’re thrilled to hear that he was outstanding in diagnosing the electronics issue with your LEAF. Our team takes pride in providing brilliant service, and it’s great to know that James made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 06, 2024

Clay Cooley service department went straight to the problem corrected I was in and out in a timely matter thank you More

by wat78795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie, Shane Holcomb
Report | Print
Dec 08, 2024 -

Clay Cooley Nissan responded

Hello Wat78795, Thank you for your positive feedback! We're thrilled to hear that our service department was able to quickly identify and correct the problem, allowing you to be in and out in a timely manner. Your satisfaction is our priority, and we appreciate your recognition of our team's efficiency. We look forward to serving you again in the future! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 05, 2024

Long waiting time. And I had to go back because they left some parts of my car loose. More

by sam_faz1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Holcomb
Report | Print
Dec 06, 2024 -

Clay Cooley Nissan responded

Hello Sam_faz1989, Thank you for your feedback. We sincerely apologize for the long waiting time during your visit and for the oversight regarding the loose parts in your car. This is not the level of service we strive to provide, and we will address these issues with our team to ensure better experiences in the future. Your concerns are important to us, and we appreciate you bringing them to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 709-2000 so we can work towards a resolution. We look forward to hearing from you. Clay Cooley Nissan

December 05, 2024

So very good service. Always let me know what is going on with my vehicle. More

by john.a.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Dec 08, 2024 -

Clay Cooley Nissan responded

Hello John.a.ford, Thank you for your kind words! We strive to provide very good service and ensure that our customers are always kept informed about the status of their vehicles. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out. Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

December 05, 2024

Jonathan and Alexis did an awesome job helping us get into our new vehicle. Definitely recommend them. More

by jenniferleerussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Rosales
Report | Print
Dec 08, 2024 -

Clay Cooley Nissan responded

Hello Jenniferleerussell, Thank you for your kind words! We’re thrilled to hear that Jonathan and Alexis provided you with excellent service as you secured your new vehicle. Your recommendation means a lot to us, and we’re always here to assist you in the future. Enjoy your new ride! Sincerely, Nina Thomas Cl ay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

1
...
15
16
17
...
92