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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
927 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 927 reviews

May 16, 2025

This is the worst dealership I have ever experienced! !! They "bought" a car from me a week ago and are refusing to pay me the $25,000 that they owe me for it. On Friday, May 9th, I dropped the car off, More

by billycargile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shauntoria Lyons
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May 16, 2025

Nick was great and attentive, he used the text method to keep me updated on my service and what was needed in the future. More

by jaleesacrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Nick
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May 14, 2025

Great service, great staff, assisted with loaner car which was extremely helpful, advisor was very good More

by Shane.pearce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service adviror
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May 17, 2025 -

Clay Cooley Nissan responded

Hello Shane.pearce2, Thank you for your positive feedback. We're glad our staff was able to provide you with great service and assist you with a loaner car, which we know can be very helpful. It's wonderful to hear that your advisor was very good and that your experience met your expectations. We appreciate your kind words and look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 14, 2025

My service tech was great with everything he did for my car and really helped me out More

by zmason00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
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May 17, 2025 -

Clay Cooley Nissan responded

Hello Zmason00, Thank you for your kind words. We're glad to hear that our service technician was able to assist you effectively and provide the support you needed for your vehicle. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 13, 2025

I was glad the service didn’t take too long. Vanessa, the new service advisor, kept me up to date continually with the progress of the services. More

by Etanner118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Clay Cooley Nissan responded

Hello Etanner118, Thank you for your feedback! We're thrilled to hear that your service was completed in a timely manner and that Vanessa, our new service advisor, was able to keep you informed throughout the process. We strive to provide excellent communication and quality service, and it’s great to know we met your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 13, 2025

I'm happy with the service I got from them I can't wait to get the next service More

by alfredocalledoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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May 16, 2025 -

Clay Cooley Nissan responded

Hello Alfredocalledoce, Thank you for your positive feedback! We're thrilled to hear that you are happy with the service you received. Your excitement for the next service means a lot to us, and we look forward to continuing to meet your expectations. If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 12, 2025

My service manager was amazing! ! The Driver also accommodated me as well with a drop off & pick up! My appointment time was honored! More

by marylizabell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kelley
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May 15, 2025 -

Clay Cooley Nissan responded

Hello Marylizabell, Thank you for your wonderful feedback! We're thrilled to hear that your service manager and driver provided exceptional support by accommodating your drop-off and pick-up needs. It's great to know that your appointment time was honored as well. We strive to deliver excellent service, and your positive experience reinforces our commitment. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 10, 2025

Made appointment for oil change and was welcomed as I arrived, mechanic technician kept me updated on any issues,was out of dealership a little over an hour...I really appreciate appts.walk- ins are drea More

by maryka11804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Clay Cooley Nissan responded

Hello Maryka11804, Thank you for your kind words and for being a loyal customer at Clay Cooley! We’re thrilled to hear that you appreciated the timely updates from our technician during your oil change appointment. We understand how valuable your time is, and we’re glad you found the experience efficient and pleasant. Your support means a lot to us, and we look forward to continuing to serve you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 10, 2025

My experience was really good and the young man KJ was very polite. I was there for my tire rotation and oil change. I was in and out More

by anishawilliams875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KJ.
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May 13, 2025 -

Clay Cooley Nissan responded

Hello Anishawilliams875, Thank you for your positive feedback! We're thrilled to hear that your experience was really good and that KJ provided polite service during your tire rotation and oil change. It's great to know you were in and out efficiently. We appreciate your support and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 10, 2025

Jocelyn was Absolutely wonderful. She did not stop until we Got the Car. AMAZING Work More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 13, 2025 -

Clay Cooley Nissan responded

Hello Brandon, Thank you for your wonderful feedback! We're thrilled to hear that Jocelyn provided you with amazing service and worked tirelessly to help you get the car you wanted. It's our goal to ensure every customer has a fantastic experience, and it’s great to know Jocelyn met that standard. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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