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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
993 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 993 reviews

July 11, 2025

They took very good care of me as I waited to get my vehicle maintenance completed. It was a two hour hour wait and the shuttle took us home until it was completed. More

by ssarhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Ssarhenry, Thank you for your kind feedback. We're glad our team took good care of you and that the shuttle service worked well during your two-hour wait. We appreciate your patience and are happy to have been able to accommodate your needs. Your satisfaction is important to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 11, 2025

Great work good service was very slow and there for nearly an hour but wasn’t bad at all More

by JACKSONNINA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Murray
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July 10, 2025

I liked the way they were up front about what was going to be done and the cost and details of what i was being charged to have it done. More

by linda.bolden1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Linda.bolden1003, Thank you for your positive feedback. We're glad that our transparency regarding the scope and costs of our services met your expectations. Providing clear information is important to us, and we appreciate your recognition of our upfront approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 09, 2025

Vanessa was very nice and considerate, she walked me in and out the building and even went out into the rain to retrieve my car for me! More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your kind words. We're glad Vanessa provided considerate service and went above and beyond, even in the rain, to assist you. We truly appreciate your feedback and will share it with our team. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 09, 2025

Vanessa was very nice and considerate, she walked me in and out the building and even went out into the rain to retrieve my car for me! More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for sharing your positive experience. We’re delighted that Vanessa was able to assist you with such care and consideration, even going out into the rain to retrieve your car. We will be sure to pass along your kind words to her. Providing excellent customer service is our priority, and we're glad Vanessa made your visit memorable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 07, 2025

The process was daunting because I had to deal with so many different people before I actually got to pick up vehicle & info had 2 be given multiple times then bank claims they still didn't receive info f More

by carlyn.1903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier, Stephen King
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Jul 10, 2025 -

Clay Cooley Nissan responded

Hello Carlyn.1903, We apologize for the frustration you've experienced during the process. We understand that dealing with multiple contacts and repeated information can be challenging. We also regret any delays with the bank's funding process. Your feedback is important, and we will work to improve our communication and efficiency to make future interactions smoother. Thank you for sharing your experience. Clay Cooley Nissan

July 06, 2025

They were super attentive,friendly,honest and made sure the experience was enjoyable. Love my new car. More

by pamelamakeupandmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Clay Cooley Nissan responded

Hello Pamelamakeupandmore, Thank you for your kind words! We're thrilled to hear you had an enjoyable experience and appreciated our team's attentiveness, friendliness, and honesty. Congratulations on your new car—it's great to know you're happy with your purchase. We truly value your feedback and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 04, 2025

Leo and Wayne were very helpful and worked very hard in making a deal with us. Will definitely be buying our next one here! More

by Linda.cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Clay Cooley Nissan responded

Hello Linda.cole, Thank you for your kind words! We're delighted to hear that Leo and Wayne provided helpful and hardworking service to make your experience a positive one. We truly appreciate your support and look forward to assisting you with your next purchase. Your satisfaction is our priority, and we’re grateful for your trust in us. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@com eseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 03, 2025

Mark was super helpful and fast. Helped get in and out when getting my oil change. More

by ayla_briones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Abron
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Jul 03, 2025 -

Clay Cooley Nissan responded

Hello Ayla_briones, Thank you for your positive feedback! We're glad Mark could assist you efficiently during your oil change. Providing fast and helpful service is our goal, and we're happy to know we met your expectations. We appreciate your business and look forward to serving you again. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 03, 2025

We worked with John and Mercedes and they both where great, and didn’t let us leave until we got a vehicle More

by Taquindalynhearne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauro Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Clay Cooley Nissan responded

Hello Taquindalynhearne, Thank you for your kind words. We're glad that John and Mercedes provided you with excellent service and ensured you found the right vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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