Clay Cooley Kia of Plano

Great person would tell everybody to go see him we was in and out thank you and out thank you More

It was fast and did an amazing job. I most definitely recommend this dealership to others. I also bought my car with them and the experience they provide is top tier! I most definitely recommend this dealership to others. I also bought my car with them and the experience they provide is top tier! More

I wanted to have the driving experience of a new kia and not do it online I wonder if I would have a better experience than spending almost 7 hours negotiating. I also explicitly said what i did not want not do it online I wonder if I would have a better experience than spending almost 7 hours negotiating. I also explicitly said what i did not wanted on the car and the surprise was that I have it in my soul 25. After spending way to much time there I never got an explanation of the features and hiw to use them. Once we finished it was go away faster . No more time Johnny tried More

Derrick was outstanding as he kept me updated through the entirety of the service. When I picked up the vehicle, the lady who checked me out, I cannot remember her name, was courteous. She did tell me that s entirety of the service. When I picked up the vehicle, the lady who checked me out, I cannot remember her name, was courteous. She did tell me that since there were no vehicle wash facilities, that I would receive a text directing to a location for a free car wash but have not seen that yet. More

They honestly helped me out alot Paul and my machine where awesome and if I had any problems or questions they where there to help so thank you where awesome and if I had any problems or questions they where there to help so thank you More

i have used them for all my service since purchasing the car. they are always helpful and easy to deal with car. they are always helpful and easy to deal with More

Top service from Derik Lowe. Everything was on time and communication was amazing. I will be back Everything was on time and communication was amazing. I will be back More

Barry was extremely helpful during the purchasing process. Been purchasing cars and Central Kia of Plano is by far the best experience: no naggings, no going back and forth. We got the vehicle for process. Been purchasing cars and Central Kia of Plano is by far the best experience: no naggings, no going back and forth. We got the vehicle for our needs without the up-sale gimmicks. More

If this dealership has a quality control program, they clearly do not use it. Our brand new car (with less than 50 miles) has already been in the shop where they had to remove the bumpers to fix a "known clearly do not use it. Our brand new car (with less than 50 miles) has already been in the shop where they had to remove the bumpers to fix a "known issue". So we had the car for less than a week before something had to be fixed at the dealership. In my opinion, the car should have been throughly checked out and cleaned before it was available for sale. When we 1st got the car, they brought the car up from the back lot and "got it ready" while we waited only for us to have to bring it back the next day for the "detail" service that they didn't complete the sale day. So we took the car back to the dealership the next day for the "detailed cleaning" only to get it back in about the same condition that we dropped it off in after they had it for a full day. The windshield and windows were not cleaned or wiped down and we're super foggy even after we got it back from the "detailed " cleaning. For the above mentioned service issue, we brought it back to the dealership on a Saturday and were told that they didn't have a tech to look at it and to bring it back on Monday. When we brought it back on Monday they didn't have an appointment for us or a loaner car as anticipated and they weren't even able to get to look at the car on Monday so we had to go without a car for 2 days before it was fixed late in the day on Tuesday. All in all the whole dealership experience could have been so very different if a quality check was completed before the car made it out the door. More

The best car dealer ship I've ever dealt with trade in a car for the one I really wanted with no problem car for the one I really wanted with no problem More