Clay Cooley Kia

Excellent Service I want to put emphases on excellent team work! Everyone was so friendly, and helpful. My salesman Torrey Kendall was excellent, caring, and strived to I want to put emphases on excellent team work! Everyone was so friendly, and helpful. My salesman Torrey Kendall was excellent, caring, and strived to get my needs met. I felt like I was taken under his wing, and had nothing to worry about. Bravo Central KIA of Irving! More

Herman Mansel was great! ! The overall experience was great from start to finish. The inventory was large and the staff was top notch. HERMAN MANSEL is a huge part of the reason The overall experience was great from start to finish. The inventory was large and the staff was top notch. HERMAN MANSEL is a huge part of the reason that my wife, my kids and I enjoy our 13 DODGE JOURNEY to this date. Not only did he find a vehicle that meet or needs exactly, but he educated us as on different aspects to consider while doing the deal. To add to this, he follows up with us periodically; genuinely caring about us and not just sales. I am definitely giving him a call this week to look for another car and in the future for our business trucks. Great business with Great staff. More

Awesome Experience!!! Great car buying experience!! I did an internet search and found the car I was looking for. David contacted me with more details. I never felt pressur Great car buying experience!! I did an internet search and found the car I was looking for. David contacted me with more details. I never felt pressure to buy. It took me about 2 weeks to decide if I was ready to purchase the car and David was really patient. I was so glad that no one was pushy. He addressed all my concerns and questions. When it was time for financing I was afraid I would not qualify since I don't have great credit. Then I met Ms. B and she worked the deal with a financing institute that would work with me. My down payment and monthly payment stayed in the range I needed it to be so I could afford it. David and Ms. B really made me feel confident with my purchase. More

Ask for Milton! The best car buying experience I've ever had. Milton was amazing! From the moment you step out of your old car and drive off in your new one, everyone The best car buying experience I've ever had. Milton was amazing! From the moment you step out of your old car and drive off in your new one, everyone at Central Kia of Irving made you feel welcomed. Milton worked a miracle and got me into a 2015 Optima with a monthly payment I can afford. If anyone needs a car, Milton will bend over backwards and jump through hoops to help you get the car you want. I am very impressed with him and will recommend Central Kia to everyone I know.. just ask for Milton! A+++++ Service!!! Thank you Milton for everything! More

Thank you! Kia offers the best service! I love my car and all the personnel at Central Kia of Irving...The salesperson and the person at the service were very p Kia offers the best service! I love my car and all the personnel at Central Kia of Irving...The salesperson and the person at the service were very professional and helpful and I had a really nice experience! Thanks you, so much! More

Putting the customer back in customer service I am truly an amatuer when it comes to buying cars from dealerships. In fact this was my first brand new car experience but I do know customer servic I am truly an amatuer when it comes to buying cars from dealerships. In fact this was my first brand new car experience but I do know customer service and Central Kia of Irving hands down has it. Not once did I feel like a "number" or a "commission". I felt like a "person". The entire staff was friendly and attentive to my needs. They "held my hand" through the process. They answered every question with a smile and even answered questions I never thought to ask. I actually felt like I was buying a car from a friend. Though I went half my life without ever purchasing a new car, it was well worth the wait. I drove off the lot feeling like a "pro" by the time everything was finished. And the best part was I drove off in the car I wanted with all the features I wanted and then some. More

Best KIA Dealership I have ever stepped foot in!! Hands Down, I have never been more satisfied with KIA!! I have owned 3 Kias in the past and bought my last 2 Kias from Central Kia of Irving. I just t Hands Down, I have never been more satisfied with KIA!! I have owned 3 Kias in the past and bought my last 2 Kias from Central Kia of Irving. I just traded in my optima for a k900 and Herman the sales rep. Took such great care of me!! They answered all my questions and didn't pressure me into a decision. The manager Hugo personally took my concerns into consideration and put them to ease. Not to mention how great their service department is!! Marcello one of the service managers knows me by name And always takes great care of my car as if it was his own!! The actual building may not be the newest and modern looking as some other dealers but their customer service definitely makes up for it! I highly recommend Central Kia of Irving to all my friends, family and clients...they are THE BEST!!! More

How to buy a new car. My car broke down again, and I had, had enough of trying to keep ip on the road. I was not going to buy another tote the note car. But I had never bo My car broke down again, and I had, had enough of trying to keep ip on the road. I was not going to buy another tote the note car. But I had never bought a new car before, so you can imagine how nervous I was going in to a dealer, and not knowing what to expect. I had already made up my mind, what car I wanted, but other than that, I had no clue as to what I could do. Met with Leo, went over several options to meet my needs. Came to the conclusion that new was the best idea for me. As Leo coached me through the test drive, I was caught by his honest love for the car I was testing. Not only did he inform me of all the features, but even took the time to tell me about the advancements they have made on the Soul over the past years. Test drive done, decision made, time to meet Mrs. B. A true god send for a man as nervous as I. She asked what I was looking to pay, I answered. After a few minutes, she showed me a list of extra coverages and said you can have all this and keep your payment below what you wanted. I was so comforted and pleased with my experience. No issues, no run around, even put me in a loaner for the weekend. Sum it up in one word...you cant! See it for yourself, I am now a Kia Family member! More

Great service! I bought my 2012 Kia Sportage pre-owned from Central Kia of Irving today and I can't say enough good things about the experience I received! My sales I bought my 2012 Kia Sportage pre-owned from Central Kia of Irving today and I can't say enough good things about the experience I received! My salesman, Allen Cloutier, listened to everything that I wanted and really worked hard to make my dreams come true! He even showed me the servicing process and how to hook my phone up to the bluetooth in the car! It really put me at ease knowing that two years from now if I have a question about my car, he will be only a phone call away! Kudos also goes to Jeff Warfield in the finance department who took the time to explain all my financing options in a way I understood! Overall the process was the easiest I have ever been through and I know where I will get my cars from now on! Thanks Central Kia of Irving, Allen, and Jeff! More

Great experience! Allen Cloutier was awesome! He got us a great deal on a car we didn't think we would be able to afford for at least a couple years, but he worked his Allen Cloutier was awesome! He got us a great deal on a car we didn't think we would be able to afford for at least a couple years, but he worked his magic and made it work of us! We couldn't be happier with his customer service or the new car we are driving! More