Clay Cooley Kia

Lack of respect This dealship sucks. I would not recommend it my worst enemy. When I bought my Kia they took forever to get it ready for delivery. At delivery the we This dealship sucks. I would not recommend it my worst enemy. When I bought my Kia they took forever to get it ready for delivery. At delivery the were more interested in taking my picture then to show me how my new car works. Then when I stoped by to pick up the new license plates they asked if I would like them to put on, They took the car back put the new plates on and then installed the window sticker about 4" from the side and about 6" from the bottom. So now I have a sticker that can't be replaced obstructing my vision. What a waist of time. More

Took my money, did not complete repairs as agreed I purchased a used 2014 Kia. It had some dings in the door and minor scratches in the paint. Part of the deal we got in writing was that Clay Cooley I purchased a used 2014 Kia. It had some dings in the door and minor scratches in the paint. Part of the deal we got in writing was that Clay Cooley Kia would fix the door dings and paint scratches. They were supposed to be done by the end of the week, last week. They didn't call me last Friday like they said they would, so I called them around 8pm. I was transferred several times and disconnected during a transfer. No one knew what was going on or where the car was. Someone from service told me it would be ready the next day and they would call me. Saturday came and went, no call. Sunday, they are closed. Monday came and went, no call. Tuesday, I called at 5pm to check the status. Again, I was transferred several times, disconnected, had to call back twice to find my salesperson who said, "Oh, probably tomorrow, we'll call you." They have my $15k, but I don't have a car -- and no one seems to know where it is or when they will come through on their agreement. More

Purchased My New Car!! I came into the dealership to purchase a 2016 Kia Soul. I worked with Cedric Blackburn and he was very attentive to my needs. I had adverse situation I came into the dealership to purchase a 2016 Kia Soul. I worked with Cedric Blackburn and he was very attentive to my needs. I had adverse situations that he listened to and helped me solve the problems. I am so thankful to Cedric Blackburn and the entire team at Clay Cooley Kia for taking care of my needs. He definitely went above and beyond to exceed my expectations. Sales Manager LD came out to greet me and ask me how the sale went. they truly care. As I stated the whole entire team was great. Perfect 10 More

Stress & haggle free Ive bought many cars over the years and this rates my top 3. From test drive to negotiations to sales our experience was excellent. Finance manager ev Ive bought many cars over the years and this rates my top 3. From test drive to negotiations to sales our experience was excellent. Finance manager even took the time to explain how things work, best ways to build credit, payoff, save money etc to my college age kids so they understood the process and all that's involved. (Car was for them). Not that I hadn't discussed this but he went into additional details which we appreciated him taking the time to care and explain. We were in and out within 2 hours and the whole process was smooth and stress free. Car we bought was used, we did our homework first and knew what its value was, what we'd pay so there was no stressful haggling and there was none of the back and forth you typically see when buying a car. They were up front about what was on the truck and there was no pressure sales for additional items. More

Very good experience We had wonderful experience at the Dealership for the first time. It was I think the third time we had every dealt with Car dealership. I give full cr We had wonderful experience at the Dealership for the first time. It was I think the third time we had every dealt with Car dealership. I give full credit to Mike Williams. He was very helpful. He gave us what we wanted and how we wanted. He worked for us to get us what we want and remain on our side throughout the process. I definitely recommend him if you every had bad experience in the past at other dealership I have confidence in Mike that he can get you what you want and how you want it. More

Amazing! My experience was amazing! Get in and out with a brand new car! The staff was so nice and helpful. If you need a car this is the place to get it! Than My experience was amazing! Get in and out with a brand new car! The staff was so nice and helpful. If you need a car this is the place to get it! Thanks to everyone that helped me get my first car! More

Great service Came in today and my dealer James Guererro was very helpful maintained a very positive attitude which helped me stay positive. For a first time car bu Came in today and my dealer James Guererro was very helpful maintained a very positive attitude which helped me stay positive. For a first time car buyer he helped me get into something I wanted, at a affordable price thank you Clay Cooley Kia and your great staff. More

A Great Experience Here's the deal. I don't write reviews. In this case I'm. I visited maybe 10 dealership over the last couple of weeks before I bought my car. I neve Here's the deal. I don't write reviews. In this case I'm. I visited maybe 10 dealership over the last couple of weeks before I bought my car. I never had any brand loyalty. The fact is I went to Central Kia of Irving because my younger sister told me... How good they were. I planned on meeting with Renea Milton. My plan was....I would look around. I would thank her for her time and head to another dealership down the road where I had brought another vehicle. She pulled up in a Black 14 Sportage. When I drove the car . I knew it was the one. I got the payments right around what I wanted. You'll see other reviews saying it was the greatest car buying experience from start to finish. The fact is my sister and niece have purchase a car from Central Kia. The fact is Renea didn't get the sale because she knows them. Renea got the sale because she earned my business. More

A great car buying experience! Renea Milton is a great sales rep. I had a very painless, enjoyable experience at Central Kia in Irving. I normally hate buying a car. I know what I w Renea Milton is a great sales rep. I had a very painless, enjoyable experience at Central Kia in Irving. I normally hate buying a car. I know what I want before I ever walk into a dealership. I don't like to feel pushed or pressured into buying more than what I came in looking for. Renea did a wonderful job of getting me exactly what I wanted and did not try to up sell me once it was made clear that I had one goal in mind. Thanks Renea!!! More

Renae Milton was Awesome! This was my first big girl purchase on a brand new car and I must say Central Kia of Irving did an outstanding job. Their customer service was friendl This was my first big girl purchase on a brand new car and I must say Central Kia of Irving did an outstanding job. Their customer service was friendly and everyone was so helpful and nice. The young lady who helped me Renea Milton, through out the whole process was very sweet and patient. She was very polite, understandable and reasonable. Any question or doubt I had she went out of her way to make sure the purchase I would make was one that I would enjoy and want. Renea took me step by step and made sure my new car strived up my meets and it did. The staff and financing people were also AWESOME and GREAT! I would definitely recommend Central Kia of Irving you guys were beyond amazing! Thank you so much for everyones help at Central Kia and Renea in purchasing my new car I love it. More