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Clay Cooley Kia
Irving, TX
264 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements.
www.YouTube.com/NewCentralKia
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 264 reviews
Verified Customer
December 02, 2025
This was my second visit to this location, and Michael G. was friendly and helpful. Choosing the services I needed was simple, and he clearly explained the one item that required an out-of-pocket cost before was friendly and helpful. Choosing the services I needed was simple, and he clearly explained the one item that required an out-of-pocket cost before moving forward. Overall, it was a pleasant experience, and I appreciate the transparency and service. More
by ssadaisy
Employees Worked With
NA
December 01, 2025
Excellent service,I got the car I wanted, Audi A6 is awesome,I recommend anybody to go there. awesome,I recommend anybody to go there. More
by ww539657
November 30, 2025
The service I have received from Garret and Albert (sales manager)was nothing but friendly and professional. They truly went beyond their ability to make my buying experience enjoyable. To whoever will be sc manager)was nothing but friendly and professional. They truly went beyond their ability to make my buying experience enjoyable. To whoever will be scoring this review of please extend my appreciation to them. I will certainly recommend those two for any future buyers at Clay Cooley KIA auto in Irving Texas Larry Deery Fort Worth Texas More
by larry.deery
Employees Worked With
No other's
November 29, 2025
Michael Gonzalez was very helpful and made sure I was informed of my options for my vehicle. Excellent customer service. Thank you for being transparent with me. Hope to do business with you again. informed of my options for my vehicle. Excellent customer service. Thank you for being transparent with me. Hope to do business with you again. More
by irene_mabrey
Employees Worked With
Michael Gonzalez
November 28, 2025
Swift and professional service- I found all aspects of my visit to be satisfactory. I would rate Doug my service advisor with 5 stars out of 5. visit to be satisfactory. I would rate Doug my service advisor with 5 stars out of 5. More
by nishilbk
Employees Worked With
November 27, 2025
There continues to be a small problem with the paperwork I signed. I was told it would be fixed the next day. I had given them a perfect review. Then I got a second survey, and with no one returning my c I signed. I was told it would be fixed the next day. I had given them a perfect review. Then I got a second survey, and with no one returning my calls, I gave them a lesser review. I got a call from the sales manager who said that was no problem and he could have that fixed immediately. He said he wanted me to do another review and give them all 10's. I said I would if they fixed it. 9 days after that phone call and no fix and a failure to return any phone calls equals a horrible review. More
by raastolfi
Employees Worked With
Edwin, Darian, Mar
November 27, 2025
My service rep kept in touch with me throughout the service call and kept me notifed of changes. service call and kept me notifed of changes. More
by tucker.general
Employees Worked With
November 26, 2025
Fast service and, been there 3 times, but, first time they did NOT did a car wash!!??? they did NOT did a car wash!!??? More
by og_ayala
