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Clay Cooley Kia

Irving, TX

2.4
148 Reviews

1247 East Airport Frwy

Irving, TX

75062

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Showing 148 reviews

January 18, 2021

I bought a used 2019 truck in December 2020. Five days later, I had a blowout on a tire. I called on Saturday (26th) & was told to come in Monday so I could get help replacing it. When I got there, I was More

by Momrippedoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept., Erica Moran
January 02, 2021

Clay cooley kia irving dealership do not honor the advertised price instead once we go there they will give calulations based on market value. This illegal. More

by Lesliejoseph1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen
November 20, 2020

I have worked with this Kia Dealership for a couple weeks. I will not mention names in the review of who I worked with, but I told this specific internet salesmen what I was looking for, what price I w More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emeth and Stew
November 19, 2020

The worst experience ever...first of all the place smells like a combination of septic tank and trash second most of the sales persons and even sales manager Mr Joe not wearing masks !! Because there’s not More

by FR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Martinez (internet sales manager), and Mr Joe (sales manager)
October 16, 2020

Clay Cooley Kia behaved in an unethical and possibly illegal manner. They would not honor their advertised pricing on their website. This is clearly dishonest, unethical, and seems to violate FTC gu More

by tryingtobuyacar0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
August 04, 2020

Do not do business with Clay Cooley! Stay AWAY! These people are unscrupulous, lie and will bait and switch you in a heartbeat. I called to set up a deal for my mother in law, who just lo More

by cwmcfa01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra
June 06, 2020

My wife and I went to this dealership in December 2019 to purchase a Stinger GT for $32,000 with $10,000 down payment. Our credit wasn’t great but we needed a car after her accident a few weeks prior. Now th More

by Keith Kneeland
Recommend Dealer
No
Employees Worked With
Tall Salesman w/nose ring , Jason Willey, JEFF WARFIELD, Peter Watkins, Jason Smith, Erica Moran
May 09, 2020

Maintenence service I moved to irving so I decided to take my car for service, went in for regular maintenance and other issues. I told the guy what was wrong. He come ba More

by jjoycec54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Coron Ousley
May 04, 2020

Kelly was very helpful and understanding and willing to work my budget. The front floor sales manager was great and helped us with the financial aspect. More

by kelseyr
Recommend Dealer
Yes
Employees Worked With
Kelly McNeill-Graham
February 24, 2020

I bought a used pre owned vehicle from Kia Clay Cooley. I bought a 2019 Nissan Sentra SV. I test drove it on 1/31 and on the dashboard appeared a notice that the front obstruction sensor was unavailable. Bei More

by andreaceleste.perez
Recommend Dealer
No
Employees Worked With
JT, Erica Moran
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