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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.2
246 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 246 reviews

November 27, 2025

There continues to be a small problem with the paperwork I signed. I was told it would be fixed the next day. I had given them a perfect review. Then I got a second survey, and with no one returning my c More

by raastolfi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edwin, Darian, Mar
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Nov 30, 2025 -

Clay Cooley Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to ensure that all our customers leave happy, and it's disappointing to learn we missed the mark here.

November 26, 2025

Fast service and, been there 3 times, but, first time they did NOT did a car wash!!??? More

by og_ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robertson
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Nov 26, 2025 -

Clay Cooley Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2025

This was our first visit to Clay Cooley Kia's service department and we were extremely pleased with everything that took place during that visit. Dawn Van Nostrand greeted us as we arrived, explained the More

by sgabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Van Nostrand
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Nov 25, 2025 -

Clay Cooley Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

November 25, 2025

Fast prompt knowledgeable in and out in less than an hour and the service person took the time to explain to me everything I needed to know I really appreciate that since I am a senior on disability awesome More

by gigatt1965@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruiz
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Nov 25, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2025

They are great overall. The only issue is have is i wish it didn't take so long to work on my vehicle. More

by mflx17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
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Nov 24, 2025 -

Clay Cooley Kia responded

Thanks for sharing your thoughts about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

November 22, 2025

Never experienced the kind a warmth of a dealership that take care of you like Clay Cooley Kia —- Sales rep was amazing More

by qualondawright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Nov 22, 2025 -

Clay Cooley Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

November 20, 2025

I had a great experience with the staff in purchasing my second vehicle from Clay Cooley. More

by Mary M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carr, Albert Ramierez, MO, and Darrion
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Nov 20, 2025 -

Clay Cooley Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Clay Cooley Kia. We look forward to having you as one of our valued customers for many more years to come!

November 19, 2025

Very easy process and my sales lady was fantastic! I would recommend it to others More

by maryse104
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
My sale girl
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Nov 19, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

November 17, 2025

Everything was good except when i got home I had 2 of my tires valve caps missing from my tire rotation. More

by Ejparvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

Clay Cooley Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

November 16, 2025

The dealership was clean. Everyone was helpful and kind. The service was efficient and well communicated More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2025 -

Clay Cooley Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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