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Clay Cooley Kia

Irving, TX

4.1
202 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 202 reviews

October 08, 2025

Great service as always. Thank you for the quick timing and providing the shuttle for transportation. More

by jp_mcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wylie, Hal Hulbert
Oct 08, 2025 -

Clay Cooley Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2025

In many interactions, they were either incompetent or deictful or both. The quoted price changed, and they were late getting my tags. Then, they claimed I did not pay the full (inflated) price, but I pai More

by bart7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Willey
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Hulbert
Oct 10, 2025 -

Clay Cooley Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 07, 2025

Jose was my car salesman he was so informative , quick & he got me in the car i really wanted. The entire dealership was very nice and extremely y helpful , I’ll recommend anyone to go purchase a vehicle he More

by lala.janae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Hal Hulbert
Oct 07, 2025 -

Clay Cooley Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 05, 2025

Everyone was very friendly and helpful. Made our car buying experience painless and stress free! Also met us half way to deliver the car! More

by samantha3_21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson
Oct 05, 2025 -

Clay Cooley Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 02, 2025

Great customer service they even washes my car for me for free I’ll definitely be back!! More

by mrsa.zuniga67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 02, 2025 -

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2025

Great experience, however I do feel like I should’ve gotten a better deal due to having to trade out my 25 for a 26 but I am happy with the car. More

by gregoryfarris18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember salesman
Oct 01, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Gregory, feel free to contact us at your convenience.

September 30, 2025

Very attentive to all concerns brought up. Quick service and professional. Lionel and his team provided and continue to provide the best service. More

by brendaalbarran14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Valdez, Wylie Steward
Sep 30, 2025 -

Clay Cooley Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Clay Cooley Kia.

September 29, 2025

I told the sales person that I wanted to keep the cost as low as possible. Haggled the price to what I was comfortable with. I am sitting waiting for finance person and then suddenly my monthly payment went More

by pkwestbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayden and Alvin Wells
Oct 02, 2025 -

Clay Cooley Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 29, 2025

The staff was friendly and professional. So far everything is going well with my new car. More

by streetdreamsent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burl Thomas
Sep 30, 2025 -

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2025

Isaiah was a great salesman and went above a beyond to get mevwifevtheccar she was wanting. Thank you for thevgreat service and the strong knowledge of the vehicle my wife chose. More

by xsverver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaih
Sep 28, 2025 -

Clay Cooley Kia responded

Here at Clay Cooley Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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