Clay Cooley Kia

People there were very nice and they offered me a good deal on my new car deal on my new car More

Aweful dealership. Bought a K5 a month ago and am already trying to get out of it because this dealership lied to me. The car is fine but I was told an incorrect term f Bought a K5 a month ago and am already trying to get out of it because this dealership lied to me. The car is fine but I was told an incorrect term for my loan. The salesman Jose is the typical car salesman that seems like you best friend but the .invite you sign that ends. I received the loan information from the bank and the term was longer than I had agreed to. I texted him and he said basically is was SOL because I signed. The whole Freeship washed there hands of the situation. I hated the experience so much that I am just going to trade out of the car. AVOID THIS LYING DEALERSHIP AT ALL COSTS!!! More

Jose was the Salesman helping my fiancé and I. He came off very nice in the beginning and seemed like a sinsere guy and was willing to negotiate but after I questioned the numbers he brought back He came off very nice in the beginning and seemed like a sinsere guy and was willing to negotiate but after I questioned the numbers he brought back being higher than what he said they would be it was obvious to see that he was frustrated and even began to be disrespectful. Me and my fiancé were already pre approved through our bank for a loan and knew exactly what our monthly payments were going to be. He kept trying to sell us on "Ad Ons" we constantly reassured we didnt need or want, which you would think are optional for the customers but that wasn't the case here. He even went as far to say that the dealership will not sell the car without the Ad Ons. The non-optional Ad Ons ended up being the deal breaker in this case. I also work in sales and understand it can frustrating loosing a sale but you shouldn't take it personally. Honestly I think he just showed his true colors and I WILL NEVER BUY FROM OR RECOMMEND THIS DEALERSHIP TO ANYONE! More

if you ever want your money and feelings played with, then go here. inconsistent sales managers and lack of communication, but effort to blame and sell to the customer. prices listed are simply bait. wor then go here. inconsistent sales managers and lack of communication, but effort to blame and sell to the customer. prices listed are simply bait. worst KIA experience and I've been a KIA customer since 2004. More

I would give ZERO stars but have to give one to write a review. Total clown show. I called on a car, confirmed price on phone and was told the car was available. Went to dealership immediately to test d review. Total clown show. I called on a car, confirmed price on phone and was told the car was available. Went to dealership immediately to test drive then sat down with Justin to purchase the vehicle. (I found it odd that during the test drive he did not try to sell me the car, but since its a sellers market figured he thought he didn't need to). After taking some paperwork, he came back to tell me the car was sold. WHAT?? Then said not to worry the exact same car would be back in inventory in a week and then tagged on another 12K to the "final price" listed on the website. Unbelievable...total sham and waste of time. He knew the car was sold before he told us to come down to the dealership....then thought he would easily upsell another car. Nope....not today SATIN! Very shady and unprofessional group. Posting false prices on the internet, stating the vehicle was available and letting us test drive & sit down to deal on it, only to sell it out from under us. So very dishonest....buyer BEWARE. More

The worst dealership ever the salesman and the managers are sheisty, don’t trust no one up there at all. I will not recommend Sydney as a sales person at all or jerry as the manager run far as you can from are sheisty, don’t trust no one up there at all. I will not recommend Sydney as a sales person at all or jerry as the manager run far as you can from this place horrible More

Listed a car on their page and didn't have any info or pictures. The listing said "2022 Sorento". No color. No features. Nothing. I emailed and asked if the car was there on the lot and I was told it was. pictures. The listing said "2022 Sorento". No color. No features. Nothing. I emailed and asked if the car was there on the lot and I was told it was. I asked for pictures and a trim or features. The reply was "Not until we have a phone number." I knew from dealing with them preciously and asking them why they did this that their practice was to call 2 times in a row every hour every day. I explained I wasn't going to give a number for them to harass me all day long since I wasn't even sure I was interested in this car. They refused to send details. It's fine I ended up ordering the exact car I wanted with all the features I wanted from Kia for less than their 5000 over MSRP mystery vehicle. If they think harassing someone an illegal amount of times will get them sales or acting like this will get them sales they are sadly mistaken. If this is how they are when you're trying to give them business I hate to think of how they would be if there was an issue. Run far away from these people and definitely do not give them your contact info. More

Quoted a price and when I decided to buy they raised the price 5000.00, These people cannot be trusted . Read reviews before you buy, find a reputable dealer price 5000.00, These people cannot be trusted . Read reviews before you buy, find a reputable dealer More

They have a 1.5 Rating for a reason. Terrible experience. They marked up a Telluride 10K ... We agreed to pay a certain number and total price increased 27K. The finance guy was an absolute clo experience. They marked up a Telluride 10K ... We agreed to pay a certain number and total price increased 27K. The finance guy was an absolute clown.. talked down to us.. completely unprofessional. I would advise anyone to spend your money elsewhere. More