Clay Cooley Kia
Irving, TX
Filter Reviews by Keyword
By Type
Showing 149 reviews
I never knew buying a car could be considered a pleasant experience but that is exactly how I would describe my experience with Central Kia in Irving, TX. Two months ago I purchased a KIA Forte from them fo experience but that is exactly how I would describe my experience with Central Kia in Irving, TX. Two months ago I purchased a KIA Forte from them for my daughter and had previously that day spent hours on the phone with several Kia dealers. I was able to get a 2012 EX at Central Kia for the same price a Southwest dealership was charging me for a 2011 LX. Central Kia in Irving gave me the best price from the very beginning. I even had one Southwest Kia dealer tell my daughter they could not match the price. Wow! Melissa Juarez was the one that assisted me on the phone (off and on ALL day, I must add). Never once did she even seem frustrated with me. She was kind, professional, and incredibly patience. My daughter loves her Kia Forte. I also want to add that it took only about 2 hours & 45 minutes from the time we walked through the doors to complete the entire process. That in itself is amazing. In fact my husband and I were so amazed that this past weekend we went back to Central Kia and purchased a Kia Optima for ourselves. I love it. This time we had the privilege of working with Randy August. Thank you Randy for another pleasant experience. This time the whole process took a total of 2 hours and 45 minutes and the exciting thing was I bought the beautiful pearl white model on the showroom floor! I absolutely love it. Thank you Central Kia of Irving, TX. I don't think I'll be back again in 2 months, though; however, when I need another car...I know where to come. More
I went in to see if I could find a used Kia. I ended up with a brand new Kia Forte. I was really concerned about getting financing, but I got it. with a brand new Kia Forte. I was really concerned about getting financing, but I got it. More
After visiting many other Kia dealerships across the metroplex I found that Central Kia of Irving was the most professional, curteous and took out the time to actually meet the needs of the customer. Th metroplex I found that Central Kia of Irving was the most professional, curteous and took out the time to actually meet the needs of the customer. The dealership didn't place restrictions on the vehicle of my choice neither did the process take three or four hours to tell you how you couldn't get into the vehicle you wanted. The sales manager Larry Alton and salesman Jeff Warfield took less than an hour in assisting me in getting the vehicle I wanted, the price, and the color. The owner should be very proud of the staff that he has at Central Kia of Irving. Bonds Dallas, TX More
These men are awesome! I have never had a more pleasant experience buying a car. I am looking forward to telling all of my friends and family about Central Kia. experience buying a car. I am looking forward to telling all of my friends and family about Central Kia. More
I purchased my new Kia Forte nearly 3 months ago. I stopped into the main office unscheduled to see about an extra key, then head back to the service department to inquire about my first checkup. Upon stopped into the main office unscheduled to see about an extra key, then head back to the service department to inquire about my first checkup. Upon entering the main office I was welcomed by my salesperson Jeff Warfield who, amazingly, greeted me by name...after nearly 3 months!!! What a welcomed feeling he presented. I appreciate that I meant enough to him and to Kia that I would be remembered by name! Mr. Warfield found my spare key for me, then personally escorted me across the parking lot to talk to the service department. Once he was certain my questions were adequately addressed he cordially returned with me to the main office and I was on my way. If Jeff Warfield is representative of how Central Kia of Irving conducts business I strongly recommend this dealership and Jeff! Jeff and Central Kia have earned my respect and trust. More
Melissa Juarez, An Excellent sales person for Central Kia in Irving,Texas new and used vehicles. Melissa will strive to meet customer demands with a great personality,great sense of humor,and fun to be aro in Irving,Texas new and used vehicles. Melissa will strive to meet customer demands with a great personality,great sense of humor,and fun to be around. She will work hard to find the right vehicle for each individual. I purchased a 2012 Kia Sedona from her. Sylvia Fuller More
We have worked with Jim Smith on several new car purchases. We are very grateful for the sincere help that was given to us. We were in a real financial situation but also in need of a vehicle. Ji purchases. We are very grateful for the sincere help that was given to us. We were in a real financial situation but also in need of a vehicle. Jim worked very hard to make sure he gave us the best vehicle for us but keeping our payments where we need them. It was truly life saving. He did not make us feel different than any other customer with AAA credit. Thank you for all of you work and commitment to your customers! We are truly confident to refer anyone to you! More
Over the past couple of years, I have gone through several cars for many different reasons. I am brand new to Texas and it’s very intense because there are a million different choices of dealerships several cars for many different reasons. I am brand new to Texas and it’s very intense because there are a million different choices of dealerships to purchase from. Thanks to the internet (I have no idea what we did before the invention of) the initial searches were made simple. After viewing Central Kia of Irving’s website as well as reviews placed by others I felt certain that this was the place. I made the trip up from Waxahachie to view the cars and speak with someone in person. From the time I arrived to the time I closed on my new 2010 Kia Optima, it was a world class encounter. I would very much suggest them to anyone searching for a good quality car at a great price! More
I called in from a car I saw on their website. It was a beautiful Toyota Camry. Jim answered the phone and took my information. He had everything set up before I got there. He set me up with Dalon, we work beautiful Toyota Camry. Jim answered the phone and took my information. He had everything set up before I got there. He set me up with Dalon, we worked out the price and payments, which I think they could've done a little better on the price. But, the payments were good. Mike cut me a great deal on my extended warranty. I left happy, and would recommend anyone to go to Central Kia of Irving. The appointment made all the difference! More