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Clay Cooley Kia

Irving, TX

2.3
149 Reviews

1247 East Airport Frwy

Irving, TX

75062

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Showing 149 reviews

November 01, 2011

I never knew buying a car could be considered a pleasant experience but that is exactly how I would describe my experience with Central Kia in Irving, TX. Two months ago I purchased a KIA Forte from them fo More

by pattycakes819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(1st time) Melissa Juarez; (2nd time) Randy August
Nov 15, 2011 -

Clay Cooley Kia responded

Congratulations on your purchases! Thank you for taking the time to let us know how we're doing. Customer satisfaction is our number one priority and we are flattered to hear that Melissa and Randy made the purchasing process simple. They will be thrilled to know that you've spoken so highly of them. We look forward to seeing you in the future. Visit us on Facebook and Twitter as we have exclusive offers for our followers. Facebook: https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Paul Graffis - GSM pgraffis@centralautomotive.com

September 08, 2011

I went in to see if I could find a used Kia. I ended up with a brand new Kia Forte. I was really concerned about getting financing, but I got it. More

by sharon jakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Juarez
Nov 15, 2011 -

Clay Cooley Kia responded

Thank you for sharing your experience with us Sharon. We hope you are enjoying your new Kia Forte! It is always enjoyable to hear from our happy customers. If there is anything else we can help you with please don't hesitate to let us know. Don't forget to follow us on Facebook and Twitter to see our current specials going on now. Facebook: https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Paul Graffis - GSM pgraffis@centralautomotive.com

September 06, 2011

After visiting many other Kia dealerships across the metroplex I found that Central Kia of Irving was the most professional, curteous and took out the time to actually meet the needs of the customer. Th More

by qmb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager Larry Alton and Salesman Jeff Warfield
Nov 15, 2011 -

Clay Cooley Kia responded

We sincerely appreciate you taking the time to write this review. We are always looking for ways to excel in customer service and it's great to hear that Larry upheld this standard with you. Our team always tries their hardest to be sure that each and every customer's needs are met and we're happy knowing that we were able to meet this goal with you. Please let us know if we can help you with anything else. Be sure to like us on Facebook and Twitter to be eligible for exclusive specials. Facebook: https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Paul Graffis - GSM pgraffis@centralautomotive.com

September 03, 2011

These men are awesome! I have never had a more pleasant experience buying a car. I am looking forward to telling all of my friends and family about Central Kia. More

by texasgirl5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Zaremba & James Garvin
Nov 15, 2011 -

Clay Cooley Kia responded

We appreciate you writing this great feedback. Top quality customer service is a key value for each and every team member here at Central Kia. Joe will be thrilled to hear that your experience was so pleasant. We look forward to seeing your friends and family in the future. Please follow us on Facebook and Twitter and you can find exclusive deals for our followers! Facebook: https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Paul Graffis - GSM pgraffis@centralautomotive.com

August 17, 2011

I purchased my new Kia Forte nearly 3 months ago. I stopped into the main office unscheduled to see about an extra key, then head back to the service department to inquire about my first checkup. Upon More

by AAJetMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Warfield Steve Sullins
August 13, 2011

Melissa Juarez, An Excellent sales person for Central Kia in Irving,Texas new and used vehicles. Melissa will strive to meet customer demands with a great personality,great sense of humor,and fun to be aro More

by fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Juarez
August 11, 2011

We have worked with Jim Smith on several new car purchases. We are very grateful for the sincere help that was given to us. We were in a real financial situation but also in need of a vehicle. Ji More

by schurrtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith
July 09, 2010

Over the past couple of years, I have gone through several cars for many different reasons. I am brand new to Texas and it’s very intense because there are a million different choices of dealerships More

by SamWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
April 11, 2009

I called in from a car I saw on their website. It was a beautiful Toyota Camry. Jim answered the phone and took my information. He had everything set up before I got there. He set me up with Dalon, we work More

by monica j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The phone salesperson was Jim Ross, the Salesman was Dalon Roberts, and the finance guy was Mike Rodriguez
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