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Clay Cooley Kia
Irving, TX
149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 149 reviews
April 29, 2013
Bethany was a life saver. I just knew with my recent discharge of bankruptcy would have my payments through the roof. She got me a decent rate and provided insightful information for paying my loan of discharge of bankruptcy would have my payments through the roof. She got me a decent rate and provided insightful information for paying my loan of sooner. She went about and beyond her job. The service she provided was phenomenal! I would highly recommend this dealership strictly because of Bethany. She totally dispels the rumor that dealerships rip you off. Thanks Bethany!! More
by thereedfam4
Employees Worked With
Bethany Henderson
March 31, 2013
After noticing the Kia Soul, on the highways, I knew I had to have one. I went to a dealership in Arlington, and kinda felt mistreated... I waited for a couple of weeks, and decided to try another one in had to have one. I went to a dealership in Arlington, and kinda felt mistreated... I waited for a couple of weeks, and decided to try another one in Hurst. I went online & found a friendly face, and called, but had to leave a message. After 2 days someone finally called me back. Luckily, I had a friend who'd purchased a Kia from Central... I had the most pleasurable experience while buying my car from Herman. He was very knowledgeable, and took his time to ensure that I was satisfied with the all the amenities of my 2013 Kia Soul. He showed me around the dealership, and introduced me to everyone, from the service personnel to the parts department. After purchasing several vehicles before, I can honestly say this was the first time I ever had someone to do that. His expertise is one I will never forget. Bethany, in the finance department was a jewel to work with. I didn't feel pressured to purchase any extras, and she assured me that she had my best interests at heart. Her personality made me feel like a old friend. She welcomed me with open arms to the Kia family. After my experience, I would recommend this place to everyone I know. More
by sandyizfine
Employees Worked With
Herman Mansel & Bethany
November 17, 2012
Just FYI. Central Kia in Irving is the worst place in the world to buy a car. We bought a used car from there and they sold us a 48 month/48,000 mile bumper to bumper warranty. At least that is what they tol world to buy a car. We bought a used car from there and they sold us a 48 month/48,000 mile bumper to bumper warranty. At least that is what they told us. We took the car to the shop to get some work done and its nothing but power train warranty. So we now have a car with no heater and we have to pay to get it fixed. Then they emailed us and said they wanted to buy it back and put us in a new car. We called set everything up, they even ran our credit and said they could get us in a new one for nothing down. Drove 2 hours up there and sat for almost 2 hours for them to tell us they couldn't put us in anything new or used with nothing down an the minimum we would have to have was $1000. They are nothing but scam artists. Do not trust them for anything and tell everyone how they are a bunch of lying conniving idiots. I have never really complained on here before and might not ever again but I felt people should know since car buying season is coming up. More
by Grewelc
Employees Worked With
JEFF WARFIELD
August 14, 2012
I purchased a wonderful Kia Spectra with incredibly low miles from Central Kia in Irving. Randy was absolutely wonderful throughout the whole process and he answered every single question of the tons we ha miles from Central Kia in Irving. Randy was absolutely wonderful throughout the whole process and he answered every single question of the tons we had! The only reason this dealership didn't get all five stars is because of the wait times when dealing with the wait times of the finance department and the antics of a finance employee named Mike. He added us into the smart buyer program, without our permission(which is where you have payments automatically deducted out every two weeks)and literally rolled his eyes when we informed him that we did not want to be enrolled in the program, and to remove our information from it. The tension in the room from that moment was so thick you could cut it with a knife! Moving on I just want to say, thanks Randy for all of YOUR help and we love our car! More
by angel4ugsu
Employees Worked With
Randy August. Mike finance dept
August 12, 2012
Herman Mansel: Thank you for your professionalism while working with us on purchasing the vehicle. I appreciate you as you were very courteous, and attentive to our concerns, and helped us to achieve the working with us on purchasing the vehicle. I appreciate you as you were very courteous, and attentive to our concerns, and helped us to achieve the goal of purchasing a new vehicle. I have given one of my co-workers your name, and phone number because you Exemplify the qualities of a Professional, and Excellent Salesman. Again, thank you for you More
by shellbell451
Employees Worked With
Herman Mansel
July 31, 2012
This is my 2nd car to purchase from Central Kia of Irving. Keep in Mind I live 350 miles from this location. My sales person was great I have never been treated the way she treated me. Krystal went to Irving. Keep in Mind I live 350 miles from this location. My sales person was great I have never been treated the way she treated me. Krystal went to great lenghts to make sure I got what I wanted, even on her day off. She was never pushy and was only concerned with what I needed. I got a deal even I couldn't believe. We drove home with great big smiles on our face, I love this place and it was well worth the drive twice. Krystal Hubbard was great, I feel like I gained a friend out of the experience. Thanks to Central Kia of Irving for making buying a car a experience I will never forget. Matt.P More
by MattPerez
Employees Worked With
Krystal Hubbard
July 16, 2012
I shopped every Kia dealership within 35 miles of Dallas. The relationship built with Herman Mansel was genuine, and while he certainly wanted to make the sale he was also sensitive to our desire to shop for The relationship built with Herman Mansel was genuine, and while he certainly wanted to make the sale he was also sensitive to our desire to shop for a car our way. We enjoyed working with Herman and ultimately he was instrumental in our decision of where to buy. The Kia Optima product was our choice vehicle and we are delighted with our purchase. More
by nicholson2727
Employees Worked With
Herman Mansel
July 10, 2012
I got a call saying I could upgrade my Kia Rio. So I just went over to check out what kind of a deal I could make. I now have a brand new Kia Forte and I couldn't be happier with my car or Krystal for making went over to check out what kind of a deal I could make. I now have a brand new Kia Forte and I couldn't be happier with my car or Krystal for making it happen. Thanks so much to everyone who helped. I would recommend Central Kia to anyone looking for a car. More
by angiea
Employees Worked With
Krystal Hubbard
July 09, 2012
I have nothing but great things to say Alex was greeting me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended ques me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended questions the entire staff was friendly and everyone one of them asked if I needed anything, they made me feel like part of the family ... Ms.B " Ms.Bethany Henderson the icing on the cake!!!! not sure about your past staff, but This Is A Great One You Have Now!!!!! More
by Davida0924
Employees Worked With
Alex G, Jeff, and Ms.B
June 07, 2012
Randy was great with helping me find a new car. I worked with him a year ago and but came backe because of him. I coulden't get a car at that time and he was not rude or disrespectful at all, I told him bec with him a year ago and but came backe because of him. I coulden't get a car at that time and he was not rude or disrespectful at all, I told him because of how he treated me that when I could buy a car I would come back and see him. More
by kippes13
Employees Worked With
Randy
