Clay Cooley Kia

Herman Mansel was the best dealer, his professionalism and patience was extrodinaire! I've read other reviews and the negative ones, all I can say is if they had Herman as a dealer they would not have h and patience was extrodinaire! I've read other reviews and the negative ones, all I can say is if they had Herman as a dealer they would not have had a bad experience. Thank you so much Herman! More

We were needing to replace an older vehicle and had really searched for something decent in our price range. We found our mini-van and Central Kia of Irving through AutoTrader. Both Paul and Renee we really searched for something decent in our price range. We found our mini-van and Central Kia of Irving through AutoTrader. Both Paul and Renee were extremely helpful in getting us the car at a great price. More

I have pruchased 3 vehicles from Central Kia of Irving and Jeff Warfield has helped me with each one of them. Jeff is a no presure salesman so you make up your own mind of your purchase. He will also find and Jeff Warfield has helped me with each one of them. Jeff is a no presure salesman so you make up your own mind of your purchase. He will also find you the right vehicle to fit you budget which these days is important. I plan on going back soon to purchase another. I reccomend this dealership and Jeff to my family and friends. More

Jeff Warfield was knowledgable and attentive. He was not overly aggressive at all. He listened to my needs, and when I initially declined to accept his best offer, he remained courteous and geniune. not overly aggressive at all. He listened to my needs, and when I initially declined to accept his best offer, he remained courteous and geniune. He indicated that he would continue to work with his dealership to see if there was anything else he could do to meet my expectations and avoided putting on a hard sale. After having a weekend to consider the best offer, I decided to accept and notified him via email I was able to return to the dealership and the paperwork was fast and straight forward. Much faster than prior experiences. No hard sale on any type of extended service warrenty. After the sale, Jeff followed up with me on at least two seperate occassions to make sure I was satisfied with the vehicle and had no additional needs. A perfect buying experience. I would highly recommend Central Kia and especially Jeff Warfield for any future vehicle purchase. More

This was the first time at this dealership.I was blown away at how exceptional helpful and nice the people that helped me were.My husband actually did the talking the to saleman ,Jeff Warfield on the pri away at how exceptional helpful and nice the people that helped me were.My husband actually did the talking the to saleman ,Jeff Warfield on the price of the the vehicle.We had been to several Kia dealers and no one was helpful or really put out any effort to help us find the vehicle that I wanted. .But after talking to Jeff my husband said this is the guy.Very knowledgeable and helpful and went all out.So I met him and I felt the same,So I bought the vehicle. More

First contact was online and I received an e-mail from Renee the next day. She was very polite and helpful. When I made an appointment and was late, she was very accommodating and the selection of used ca Renee the next day. She was very polite and helpful. When I made an appointment and was late, she was very accommodating and the selection of used cars in which I had expressed interest were fully researched by Renee and cleaned up and prepared for a test drive. I waited a couple of days and Renee contacted me by e-mail, not pushy, but asking if I was still interested and if I had any questions. When I finally went to purchase, Renee and Kevin Patterson were very pleasant and got down to business to get me in my car. Overall very satisfying experience! More

I just purchased a new 2013 Kia Forte for my Birthday last week. I must say that I have NEVER had such a wonderful experience in purchasing a new car. When I got to the dealership I was met by Herman M last week. I must say that I have NEVER had such a wonderful experience in purchasing a new car. When I got to the dealership I was met by Herman M. and told him that I had recieved an email from Gene and decided to come and see if I could get into a 2014 Sorento on a lease (or a purchase vehicle if it would be cheaper). It only took about 10 minutes for Herman to tell me that they COULD get me into a purchase on a 2013 Rio, Soul or Forte. I told Herman that I would rather have a Forte, at which time he took me out and showed me a beautiful black Kia Forte and it was love at first site. I told him when we initially talked that I didn't want my payments to go up anymore than they already were. When I saw this car and all the features it had to offer, I just knew that my payments would be through the roof. After a quick test drive, Herman left to get the numbers on the car. After only 10 minutes he came back and told me that they would give me a great deal (really great if you ask me) on my trade in and my payments would only be slightly higher than my current car payment. Herman took me in and introduced me to the most WONDERFUL lady I have ever met - Ms. B (Bethany). She was my saving grace. I have been in a rough place and used to things not going my way (or in a positive direction) and Ms. B made me feel like I was her very best friend. She wasn't just the Financail Manager - all about the money and add-ons and financial mumbo jumbo. It was a very smooth, easy and refreshing process. Ms B. is very caring - you can tell that she means what she says. She always had a smile on her face and assured me that I would not have to worry about anything. She told me that she would make sure that everything was taken care of and if I needed anything at all, to call her. Herman introduced me to everyone in the dealership and everyone I met was friendly, nice and had a smile on their face. I have already had to take the car to the Serivce Department for a few touch ups and was treated like Royalty. They were fast, effecient and super nice. Central Kia of Irving - what a great place!! What a great bunch of people!! Again, I have never enjoyed buying a car EVER as much as I did from Central Kia. I have tod everyone I come in contact with, that if they ever need a car, Central Kia is the place to go!! Thank you Herman, Ms. B and EVERYONE else at Central Kia of Irving for such an awesome experience. I love my new car and my new Kia family. Sincerely, Jenny Lloret More

HERMAN WAS VERY ATTENTIVE AND OPEN TO EXPLORE ALL OPTIONS IN REGARDS TO OUR TRADE IN'S AND FINDING THE PERFECT VEHICLE FOR OUR FAMILY. HERMAN WAS ABLE TO ASK THE RIGHT QUESTIONS IN ASSISTING US TO CHOOSE TH IN REGARDS TO OUR TRADE IN'S AND FINDING THE PERFECT VEHICLE FOR OUR FAMILY. HERMAN WAS ABLE TO ASK THE RIGHT QUESTIONS IN ASSISTING US TO CHOOSE THE BEST CAR THAT WORKED FOR OUR NEEDS. OVERALL MY EXPERIENCE WAS VERY GOOD EVEN UP TO THE FINAL SIGNING OF PAPERS WITH BETHANY (MS. B.). THANKS AGAIN CENTRAL KIA OF IRVING. More

I bought a Kia Sorento for my Wife in December 2011. She and I have taken the vehicle back for service and maintenance and have been treated with the best customer service ever experienced. Tim and Troy go and I have taken the vehicle back for service and maintenance and have been treated with the best customer service ever experienced. Tim and Troy go out of their way to make sure the car is serviced and maintained to the best standards and follow up with calls to make sure all is OK. Every new car service department should be judged on the standards provided by this dealership. These two gentlemen make the service experience a real pleasure rather than a fight. Keep up the good work. Thanks Bill Sullivan Dallas, Texas More

Bethany Henderson (Here forth to be mentioned as "Miss B") in the Finance Dept is nothing short of incredible! Upon making my vehicle purchase, it was an enormous comfort to discuss my options and "Miss B") in the Finance Dept is nothing short of incredible! Upon making my vehicle purchase, it was an enormous comfort to discuss my options and finalize my sale with her. Miss B not only made me feel extremely comfortable and confident in my purchase, she assured me that she would keep a watchful eye over my client file well after I left the Central Kia lot. I made my purchase on February 9, 2013 and as of today 5/16/2013 I can confirm that her word stands true! I've spoken to Miss B several times (for any and every question a car buyer could possibly have) and she's always been very receptive and responsive to my inquiries. I've read several other reviews that sing Bethany's praises and every single one of them are 100% true -she's an absolute pleasure and a hugely valuable asset to Central Kia of Irving. I strongly encourage anyone who purchases a vehicle from this dealership to request Miss B as your Finance Dept advisor. More