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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.4
264 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 264 reviews

February 22, 2026

Jessica L. Provided Excellent customer Service Today. She courteous and was very professional. Go! Jessica More

by Deborah Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Lopez
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Feb 22, 2026 -

Clay Cooley Kia responded

Thank you for sharing that you received courteous and professional assistance from our staff today. We’re glad your Kia service visit met your expectations. We look forward to welcoming you back soon.

February 21, 2026

I was meet with a smile by Douglas. He kept me updated when oil change was finished and car wash washed and I was ready to go. He updated my profile and opened my car door. Such a gentl More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Feb 21, 2026 -

Clay Cooley Kia responded

Thank you for sharing your experience with our team during your recent Kia service. We’re glad the timely updates on your oil change, profile update, and car wash made your visit seamless. We appreciate your feedback and look forward to assisting you again.

February 21, 2026

Amazing customer service and communication! I received updates as they came in and all smiles at all time! More

by Arzolagiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Lopez
Report | Print
Feb 21, 2026 -

Clay Cooley Kia responded

Thank you for celebrating our communication and warm atmosphere during your Kia Sorento service. We’re pleased our team kept you informed and welcoming throughout. We appreciate the five-star rating!

February 19, 2026

Dropped off the car and got it back in about three hours. Easy to deal with. More

by M
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Clay Cooley Kia responded

Thank you for trusting us with your Kia Sorento. We’re glad the drop off and pick up went smoothly in about three hours. Thanks for the five star rating and for sharing your experience.

February 17, 2026

The waiting room is very spacious and the men's bathroom was nice and clean. More

by goodmanfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas in the service department
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Feb 17, 2026 -

Clay Cooley Kia responded

It’s great to know the spacious waiting area and clean restroom enhanced your Kia service experience. Thank you for sharing your feedback on your Telluride visit. We look forward to welcoming you back to our service department soon.

February 15, 2026

Having worked with KIA dealership over 6 KIAs this is a great team. Service team is always on point; quick and efficient. More

by MJRoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2026 -

Clay Cooley Kia responded

Thank you for choosing us again as you’ve added six Kia vehicles over the years. We’re thrilled that Jason and our service team provided quick, efficient care for your Kia Telluride. We look forward to helping with your next visit.

February 10, 2026

Dropped my car off for an appointment with Jessica. When I told her what was going on, she stated that she believed my issue might have been a recall issue. I was impressed that she cared enough to kno More

by brjohnson462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Feb 10, 2026 -

Clay Cooley Kia responded

It’s great to hear that our team identified the recall issue and completed the repair the same day on your Kia Soul. We’re glad you felt well looked after during your visit. Thank you for the five-star rating and for highlighting our friendly service.

February 04, 2026

The service worker was very nice and the team made the oil change a quick job. Will recommend. More

by caleb.rodriguezreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Feb 04, 2026 -

Clay Cooley Kia responded

Delighted to hear our team provided a swift oil change for your Mazda and that the service worker was friendly. Your recommendation means a lot to us. We look forward to assisting you with any future service needs.

February 03, 2026

Dealership only as good as those representing it. Douglas Robertson went beyond the treatment I had become accustomed to here. Not previously bad but not great, not as good, professional and courteou More

by SeaPrincesCharming
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Robertson, Alex———-
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Feb 04, 2026 -

Clay Cooley Kia responded

We appreciate you highlighting how our team member provided sincere, professional, and knowledgeable support during your Kia Rio service. It’s rewarding to know you felt valued from arrival to completion. Thank you for your feedback and we look forward to serving you again.

February 02, 2026

Clay Cooley Kia Irving is Awesome, this is my 5th vehicle I purchased there and Garrett Ryder was amazing he was super kind and very helpful he helped me find exactly what I was looking for. Also, the fajit More

by gabriellegamez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Ryder
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Feb 02, 2026 -

Clay Cooley Kia responded

It’s fantastic to hear that your fifth vehicle purchase went smoothly and that the used Kia Seltos is just what you wanted. We’re also glad you enjoyed the fajita tacos during your visit. Thank you for your continued trust and support.

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