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Clay Cooley Hyundai of Mesquite

Mesquite, TX

4.0
128 Reviews

16230 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 128 reviews

June 07, 2023

I had an absolutely terrible experience with Clay Cooley of Mesquite's service department. Their customer service was non-existent and I was left completely in the dark about the status of my car and what I More

by Rachelgraham
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Dillion
February 05, 2023

I took my car for a routine oil change early this month (January, 2023). Ever since I bough my car four (4) years ago, I have been receiving great service. On this occasion, I was very pleased with Ms. Jad More

by R. H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade
December 24, 2022

So thankful to have had Tori Nhan help us buy our new Palisade! She listened and made the whole process so smooth and easy! Would definitely work with her all over again! Alfred Baker did our financing a More

by Jessica.stringer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Nhan, Alfred Baker
November 30, 2022

The service department has got to be the worst of any dealer I’ve ever been to. They have gotten my car 3 times now for the same repair. Misfire and an oil leak. They blamed the misfire on the oil leak ( More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
August 02, 2022

Terrible service, can't explain how unprofessional they were in every step of my interaction More

by Satti
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aron House, Tori, Aaltaan
May 22, 2022

I recently bought a 2022 Tucson from Clay Cooley Hyundai in Mesquite, Texas. I am going to list the problems with this experience: * The salesman was the worst I have ever been around in my 40 year More

by LOSTOME1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
July 13, 2021

I leased a car by trade in, but the salesman was not professional and did not give a proper explanation, so I suffered a great loss. I don't know if she has no experience or not explained it, but she is More

by soeyon.kim
Recommend Dealer
No
Employees Worked With
Christina
March 09, 2021

Bait and switch on a new car.Confirmed price and Bait and switch on a new car. Confirmed price and details before visiting dealer. Once there, the cars were not available and were service cars wit More

by Notbeingconned
Price
Recommend Dealer
No
Employees Worked With
Manager. Don’t know his name. Sales guy didn’t seem to know what was going on
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