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Clay Cooley Hyundai of Mesquite

Mesquite, TX

4.0
128 Reviews

16230 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 128 reviews

February 20, 2024

Staff is knowledgeable. Process is simple. My experiences there have been quick and efficient. The staff is knowledgeable. Process of setting up appointments online and gett More

by AMBER.NWILLIAMS93
Recommend Dealer
Yes
Employees Worked With
Ricky
February 15, 2024

Very helpful. I like the video they sent me. And how the help me over the phone. More

by FEBROWN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky and the one diagnosed my car
February 12, 2024

Direct communication. Energetic staff. My wife and I were helped by many different people from all departments. We will definitely consider them the next time we buy a car More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, BJ
January 13, 2024

My 21-year-old daughter's infuriating experience with Mesquite: Despite conducting thorough research, securing her own financing, and locating a car, she resides in San Antonio. She found a car More

by Payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Diggs
December 31, 2023

Took my car in for recall and received it back with the check engine light on. Each time I go here I’ve experienced something new breaking down More

by Tyhesha H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando “Manager”, Ken
November 19, 2023

My daughter went in today for a car purchase with a trade, she was pre approved through her bank and they would not sell the car without 3 options equaling over $5,000. They stated that they could not More

by christinagarcia609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I can’t remember, the lady that started with us was new and the general manager tried to close, he’s a little man
October 10, 2023

Absolute worst customer service department I have ever experienced in buying a car. Bought a new Genesis G70 last October. They added on a valet service at time of purchase, which I did not want, then the More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
September 11, 2023

We took our 2021 Hyundai Santa Fe in for a warranty work in a tuesday. The horn stopped working. My wife was told it would be fixed in a couple of days. The service person said he would call her and let her More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manger Nathan Myers
August 03, 2023

If I could leave zero stars I would. If I could post an ad stating " In desperate need of customer service representatives" I would. POOR COMMUNICATION, NO FOLLOW-UP OR ACCOUNTABILITY f More

by T
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple staff including management
July 14, 2023

Dropped off vehicle for Dropped off car for service Saturday 7/8 and still haven't gotten a call back after calling every day this week for an update. Any communication would be better than being ignor More

by childerslauren36
Service Communication
Recommend Dealer
No
Employees Worked With
None
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