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Bob Stallings Hyundai - Service Center

Dallas, TX

4.6
192 Reviews

192 Reviews of Bob Stallings Hyundai - Service Center

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October 26, 2023

Great customer and really kind service personnel. This last trip I was helped by Lauren and she was very personable. More

by Cs
Recommend Dealer
Yes
Employees Worked With
Lauren Peña
Oct 26, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know you had a great experience with our team, especially Lauren! Thanks for choosing Clay Cooley Hyundai of Dallas and sharing your feedback.

October 19, 2023

George went above and beyond on my visit. We need more like him all the time!! He not only loves what he does but definitely puts customer first. Thank you George!! More

by Malu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of above
Oct 19, 2023 -

Clay Cooley Hyundai of Dallas responded

Hi Malu! We're so glad to know that George provided exceptional service during your visit to Clay Cooley Hyundai of Dallas. We appreciate the kind words and will pass them along!

October 18, 2023

Great service. They got me in/out in a very short time. I highly recommend them. More

by lynnlewis0361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, service provider.
Oct 18, 2023 -

Clay Cooley Hyundai of Dallas responded

Hi Lynn! Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a quick and efficient experience with our service at Clay Cooley Hyundai of Dallas!

October 13, 2023

I really like that Lauren was a big help to me and worked with me. I really appreciate her and she made an impact on my life. I will forever remember her. And in time for my sons birthday weekend. More

by Aishajohnston1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service
Oct 13, 2023 -

Clay Cooley Hyundai of Dallas responded

Aisha, we're so glad to know that Lauren was able to make such a positive impact on your experience at Clay Cooley Hyundai of Dallas. We hope you and your son had an amazing birthday weekend! Thanks for visiting!

October 10, 2023

Very pleasant staff. Very efficient. They also washed and cleaned my Santa Fe as a courtesy. Thank you very much. More

by GW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 11, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for trusting the Clay Cooley Hyundai of Dallas team with your Santa Fe! We hope we have the opportunity to serve you again in the future!

October 07, 2023

I came in to take care of a recall on my car. I was skeptical about coming to this location for personal reasons. However, I am glad that I did because I was very well taken care of. Daniel was s More

by Toya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Long
Oct 09, 2023 -

Clay Cooley Hyundai of Dallas responded

Toya, it's great to know that Daniel was able to put your concerns at ease and provide a positive experience for you at Clay Cooley Hyundai of Dallas. We appreciate the feedback and look forward to seeing you again!

October 06, 2023

The service was great. All the employees I met there were nice. I had a nice experience More

by Let's make sure you're real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 09, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to hear we made you feel at ease during your visit. Thank you for coming to Clay Cooley Hyundai of Dallas!

Oct 09, 2023 -

Let's make sure you're real responded

The service was great!

October 03, 2023

Friendly and professional staff who went above and beyond to meet our needs. They also respecting our time and were able finish the required maintenance in a timely manner. More

by Dlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 04, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the 5-star rating! We're glad to know our team at Clay Cooley Hyundai of Dallas was able to provide you with a friendly and professional experience. We'll see you next time! Safe travels!

October 02, 2023

I purchased my vehicle “at this location,” (when it was Bob Stallings). Apparently Clay Cooley’s current staff, (that have replaced and/or moved great Stallings service and even sales staff) doesn’t think More

by fab807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Oct 09, 2023 -

Clay Cooley Hyundai of Dallas responded

I'm sorry to read about your recent experience with us. We value all of our customers, whether they've been with us for years or are new to the family. It's disappointing that we didn't meet your expectations in terms of service and communication - this is not how we want any customer to feel when interacting with our team. I'd like an opportunity to discuss these issues further so we can work towards a resolution together if you're willing, please reach out directly at your earliest convenience. Thank you, David Martinez - Customer Relations - 214-694-2700

October 02, 2023

It was pleasant. They were quick, and very professional. Best experience I have ever had getting an oil change at a dealership. If this continues I will bring my More

by Dumenilfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brainerd
Oct 03, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Dumenil, we're glad to know you had a prompt service experience at Clay Cooley Hyundai of Dallas. Our team is committed to providing top-notch service, so we appreciate your kind feedback! We look forward to seeing you for future car services. Safe travels!

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