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Bob Stallings Hyundai - Service Center

Dallas, TX

4.7
177 Reviews

177 Reviews of Bob Stallings Hyundai - Service Center

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October 07, 2023

I came in to take care of a recall on my car. I was skeptical about coming to this location for personal reasons. However, I am glad that I did because I was very well taken care of. Daniel was s More

by Toya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Long
Oct 09, 2023 -

Clay Cooley Hyundai of Dallas responded

Toya, it's great to know that Daniel was able to put your concerns at ease and provide a positive experience for you at Clay Cooley Hyundai of Dallas. We appreciate the feedback and look forward to seeing you again!

October 06, 2023

The service was great. All the employees I met there were nice. I had a nice experience More

by Let's make sure you're real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 09, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to hear we made you feel at ease during your visit. Thank you for coming to Clay Cooley Hyundai of Dallas!

Oct 09, 2023 -

Let's make sure you're real responded

The service was great!

October 03, 2023

Friendly and professional staff who went above and beyond to meet our needs. They also respecting our time and were able finish the required maintenance in a timely manner. More

by Dlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 04, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the 5-star rating! We're glad to know our team at Clay Cooley Hyundai of Dallas was able to provide you with a friendly and professional experience. We'll see you next time! Safe travels!

October 02, 2023

I purchased my vehicle “at this location,” (when it was Bob Stallings). Apparently Clay Cooley’s current staff, (that have replaced and/or moved great Stallings service and even sales staff) doesn’t think More

by fab807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Oct 09, 2023 -

Clay Cooley Hyundai of Dallas responded

I'm sorry to read about your recent experience with us. We value all of our customers, whether they've been with us for years or are new to the family. It's disappointing that we didn't meet your expectations in terms of service and communication - this is not how we want any customer to feel when interacting with our team. I'd like an opportunity to discuss these issues further so we can work towards a resolution together if you're willing, please reach out directly at your earliest convenience. Thank you, David Martinez - Customer Relations - 214-694-2700

October 02, 2023

It was pleasant. They were quick, and very professional. Best experience I have ever had getting an oil change at a dealership. If this continues I will bring my More

by Dumenilfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brainerd
Oct 03, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Dumenil, we're glad to know you had a prompt service experience at Clay Cooley Hyundai of Dallas. Our team is committed to providing top-notch service, so we appreciate your kind feedback! We look forward to seeing you for future car services. Safe travels!

September 26, 2023

Taylor was amazing to work with. I showed up 30-40 minutes early to my appointment and he immediately took care of me. He made it very easy to leave my car and answered all of my que More

by LBartl20.@23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 26, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know that Taylor provided you with an excellent service experience at Clay Cooley Hyundai of Dallas! It's great to see he was able to answer all your questions and provide a detailed quote. We appreciate your positive feedback and shall see you next time. Safe travels!

September 23, 2023

Friendly and courteous. And they wash my car Offer refresh And fresh coffee. If I had to buy another car I would go. I would go to clay Cooler More

by annette7994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 26, 2023 -

Clay Cooley Hyundai of Dallas responded

Annette, we're delighted to know you enjoyed our services at Clay Cooley Hyundai of Dallas. We always aim for a top-notch experience with some extra perks like car washes and fresh coffee! Looking forward to assisting you again in the future.

September 20, 2023

Fast, friendly service. Just an oil change and a basic inspection but everything went smoothly and I would come back for other work in the future More

by anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 20, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Anthony, thank you for the positive review! We're glad to know your visit for an oil change and inspection at Clay Cooley Hyundai of Dallas went smoothly. We look forward to assisting you with any future service needs! Have a great ride!

September 14, 2023

Very pleasant atmosphere and the employees are really good. They keep you informed on what's going on with your car.A very nice waiting area with snacks as you wait. More

by hallshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 15, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Shirley, we appreciate your positive feedback and shoutout to our team at Clay Cooley Hyundai of Dallas! We hope to serve you again in the future. Safe travels!

September 14, 2023

Taylore provided excellent customer service! He was knowledgeable and extremely helpful. Thank you for your assistance Taylor. More

by amayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 15, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the 5-star rating! We're happy to know that Taylore was able to provide you with excellent service at Clay Cooley Hyundai of Dallas! We appreciate your kind words and look forward to assisting you again in the future! Safe travels!

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