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Bob Stallings Hyundai - Service Center

Dallas, TX

4.7
177 Reviews

177 Reviews of Bob Stallings Hyundai - Service Center

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April 19, 2023

Very satisfied with the service department at Clay Cooley Hyundai. Had a wonderful experience on 4/18/23. Would recommend. More

by Maud1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Service Department
Apr 20, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so happy to hear that you had a wonderful experience with our service department at Clay Cooley Hyundai of Dallas, Maud! Thank you for letting us know how fantastic the experience was and we look forward to seeing you again!

April 17, 2023

Your customer service is outstanding. I would have no problem recommending your service to others. Thanks for outstanding job More

by wob319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taish
Apr 19, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad our team could earn your recommendation! We hope to see you again for your next routine maintenance appointment! Thank you! - Clay Cooley Hyundai of Dallas

Apr 19, 2023 -

wob319 responded

Trisha and service manager Jones went above and beyond to ensure I received quality and professional customer service. I recommend they have a promotion. Thank you for your assistance.

April 12, 2023

Everyone was on point. The service was wonderful. Didn't take too long for someone to see what I needed. That's what I call SERVICE WITH A SMILE. More

by hoovervaletia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept 5
Apr 13, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the wonderful feedback about your recent visit here at Clay Cooley Hyundai of Dallas! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 03, 2023

Phone service is terrible, but in person it’s great. No one never answered the phone in service. More

by Teresawstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Apr 26, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for taking the time to leave us a review. We appreciate the feedback about our phone service and will make sure it gets looked into with the team. Thanks for your business and please don't hesitate to reach out if we can assist you again in the future. Respectfully, David Martinez - Customer Relations - 214-694-2700

March 31, 2023

All personnel are very friendly and helpful. The customer service department has always been great to work with. You can not ask for anything more. More

by ronfrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 03, 2023 -

Clay Cooley Hyundai of Dallas responded

We couldn't have asked for a better review, Ron! Thank you for being a Clay Cooley Hyundai of Dallas customer!

March 24, 2023

You are immediately attended to on arrival. Courteous desk staff, quick service, and a renovated reception area all add up for a pleasant customer experience. More

by SO BigD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, no name tag
Mar 24, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your kind words! -Clay Cooley Hyundai of Dallas

March 18, 2023

Billy my service attendant was very nice, friendly and attentive. I would recommend this service center to others. More

by Plogan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Billy Gibson
Mar 21, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the fantastic feedback! We're happy to hear Billy provided you with excellent service during your visit and we hope to see you again next time here at Clay Cooley Hyundai of Dallas!

March 16, 2023

Will, the service manager, was awesome. He greeted me with courtesy and a smile this morning at 7:15AM for my 7:30AM scheduled appointment time. He kept me informed during the process of w More

by Sheythomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Mar 17, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the fantastic review! We're happy to hear Will provided you with excellent service throughout your appointment and we'll be sure to share this wonderful feedback with him. Take care and thanks again for visiting us here at Clay Cooley Hyundai of Dallas!

March 10, 2023

The service I received today was great! There was a very timely greeting and acknowledgement of my arriving. They verified my appointment and why I was there. This was my second time experi More

by Ida
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Mar 10, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for trusting the Clay Cooley Hyundai of Dallas team with your business! We appreciate your continued support, as well as the kind feedback, and look forward to seeing you again next time. Take care!

March 04, 2023

Properly greeted. Appointment time was met. Car was delivered on time as promised. Also cleaned and washed. More

by David C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 06, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so happy to make the service experience great for you, David! Thank you for coming to Clay Cooley Hyundai of Dallas!

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