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Bob Stallings Hyundai - Service Center

Dallas, TX

4.6
192 Reviews

192 Reviews of Bob Stallings Hyundai - Service Center

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June 09, 2023

The staff was great from the time I walked in to the time I drove off. I wish I could visit everyday 😃 More

by Akella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Ohlemacher
Jun 12, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to hear you had a great experience with us at Clay Cooley Hyundai of Dallas! Thank you for taking the time to leave such positive feedback. Our team loved serving you, and we hope you visit us again soon when it's time for your next vehicle service!

June 04, 2023

the advisors were friendly and knowledgeable. Jennifer was awesome and made the experience flawless. thanks More

by hdawnholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in Service
Jun 06, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your experience working with Jennifer at Clay Cooley Hyundai of Dallas! We appreciate your business and look forward to seeing you next time!

June 03, 2023

Excellent service experience and great job repairing my vehicle 👍Service manager Justin great hands on supervisor. Very well pleased with my repairs to my hyundia Santa fe. More

by Wilsonhl2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Justin,
Jun 07, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for trusting the Clay Cooley Hyundai of Dallas team with your Santa Fe! We're happy to hear Justin took great care of you throughout the experience and we hope you won't hesitate to reach out if we can be of service again in the future!

June 03, 2023

Great service. Fast and convenient. They answered all my questions. Friendly and returned my car washed. More

by Kb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so pleased to hear you received great service, Kb! It's wonderful that our team provided fast and convenient assistance! Thank you for choosing Clay Cooley Hyundai of Dallas, and we hope to see you again soon!

June 02, 2023

I HAVE TAKEN MY CAR TO THIS DEALERSHIP SINCE I BOUGHT IT IN 2012, AND HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE I RECEIVED More

by cfhobbs51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Reps
Jun 05, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for being a loyal customer! We are glad to know about your experience at Clay Cooley Hyundai of Dallas. Thank you for continuing to choose us for your car service needs.

June 01, 2023

We received a five-star experience when purchasing the vehicle. The only slightly frustrating part of that experience was being forced to purchase the family care plan, which supposedly covers where in te More

by abaird28
Service Communication
Recommend Dealer
No
Employees Worked With
Josue
Jun 08, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your feedback on your purchase experience with us. We're happy to hear that you had a five-star experience. We do apologize for any frustration you have faced in trying to make an appointment under the family care plan. I would like to personally assist you and help fix this issue - please feel free to reach out to me directly at your convenience so we can address this problem. Michael John Kurutz Sr. - Internet Manager - 469-317-0134

May 31, 2023

Service was timely and Fantastic Taylor went the extra mile to make a great experience More

by Pastor Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Taylor
Jun 02, 2023 -

Clay Cooley Hyundai of Dallas responded

We appreciate you leaving Taylor and Clay Cooley Hyundai of Dallas five stars, Pastor Jerry! We hope to see you back for your next routine visit! Thank you! - Clay Cooley Hyundai of Dallas

May 25, 2023

Taylor’s customer service was excellent, and floor staff very good. Mechanics appear to do rush jobs and need to pay attention to details. Could have given a 5 but for the less than stellar performance of s More

by SO Biggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Jun 08, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your honest feedback. We apologize that we did not provide you with a 5-star visit, but we invite you to contact our team to discuss this further. Thank you, David Martinez - Customer Relations - 214-694-2700

May 18, 2023

Their service department is a joke. Never returns calls, even when you leave a message. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jazmin Ayala
Jun 08, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for bringing this to our attention. We appreciate the feedback and will make sure the situation gets looked into & addressed. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, David Martinez - Customer Relations - 214-694-2700

May 16, 2023

Great customer was great, I have no regrets. I was always greated with a smile. More

by Bernadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Billy and Mr Ward
May 19, 2023 -

Clay Cooley Hyundai of Dallas responded

Thanks for the kind review, Bernadine! Our Clay Cooley Hyundai of Dallas team looks forward to serving you again next time!

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