Bob Stallings Hyundai - Service Center

We received a five-star experience when purchasing the vehicle. The only slightly frustrating part of that experience was being forced to purchase the family care plan, which supposedly covers where in te vehicle. The only slightly frustrating part of that experience was being forced to purchase the family care plan, which supposedly covers where in tear like small scratches and dents. Now that we need to use the plan, we are unable to make an appointment for the service. I have tried many many times, reaching to about 20 attempts to make this appointment. I have called, chatted via the website, emailed so only be given the incorrect phone numbers, incorrect, email addresses, then transferred to other people, all only to tell me that someone will get back to me and no one ever does More

Service was timely and Fantastic Taylor went the extra mile to make a great experience mile to make a great experience More

Taylor’s customer service was excellent, and floor staff very good. Mechanics appear to do rush jobs and need to pay attention to details. Could have given a 5 but for the less than stellar performance of s very good. Mechanics appear to do rush jobs and need to pay attention to details. Could have given a 5 but for the less than stellar performance of shop staff More

Their service department is a joke. Never returns calls, even when you leave a message. Never returns calls, even when you leave a message. More

Great customer was great, I have no regrets. I was always greated with a smile. I was always greated with a smile. More

VERY KNOWLEABLE STAFF, FRIENLDY AN NICE, WILL DEFINITELY RECOMMEND TO FAMILY AND FRIENDS.THANK KINDLY..JOB WELL DONE. RECOMMEND TO FAMILY AND FRIENDS.THANK KINDLY..JOB WELL DONE. More

Service is scheduled and always o time. The service members are very helpful and knowledgeable about your business needs and are able to give you advice, feedback and the adverse time your The service members are very helpful and knowledgeable about your business needs and are able to give you advice, feedback and the adverse time your vehicle will be finished. More

You all was very helpful and very prompt in getting me in and out and gave me great service and out and gave me great service More

Three visits to get one recall complete. Unsatisfactory attention to detail. When I brought the concern to previous management I was assured the recall was handled and the oil was changed. W Unsatisfactory attention to detail. When I brought the concern to previous management I was assured the recall was handled and the oil was changed. When I said the oil was dirty with less than 100 miles I was made to think I was in error. When suggested to bring it back I decided to take business to another Hyundai dealer. Decided to allow one more opportunity to resolve. Will Jones went above and beyond to assist my concerns. I am not certain why three visits are required to fix one recall. More

All the Service Attendants were courteous and helpful, especially Taylor. The service was efficient and done timely. especially Taylor. The service was efficient and done timely. More