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Bob Stallings Hyundai - Service Center

Dallas, TX

4.6
192 Reviews

192 Reviews of Bob Stallings Hyundai - Service Center

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August 11, 2023

Friendly, accommodating and reliable. The wait was a bit long but Taylor checked on us a couple of times to make sure we were comfortable. Also, other staff offered water, etc. All in all More

by jackbeegee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 14, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Jack, we're glad to know you had a pleasant experience with Taylor at Clay Cooley Hyundai of Dallas! Thank you for choosing us! We'll see you next time. Safe travels!

August 11, 2023

From the moment I drive up to the service section of the dealership and receive the most courteous and prompt service, and continue to have periodic briefs on the service and condition of my Hyundai. I have More

by Drobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt in service
Aug 11, 2023 -

Clay Cooley Hyundai of Dallas responded

Drobinson, we're so glad to know you've been a long-time fan of our service at Clay Cooley Hyundai of Dallas. We appreciate your kind words and look forward to continuing the prompt and courteous service for your Hyundai!

August 11, 2023

Came in for general maintenance. Very knowledgeable, friendly and professional customer service. Wait time was reasonable for the job. Overall very pleasant experience. More

by Nativetexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know you had a pleasant experience with our team at Clay Cooley Hyundai of Dallas. We strive for efficient and professional service, so it's great to see that reflected in your visit. Thanks for the positive review!

August 07, 2023

I would like to Thank Cooley Hyundai for their Excellent Service Department, Keep it Great More

by sea69land
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel (Service Rep)
Aug 08, 2023 -

Clay Cooley Hyundai of Dallas responded

We really appreciate you taking the time to leave Clay Cooley Hyundai of Dallas this awesome review, thank you!

Aug 08, 2023 -

sea69land responded

I know that you are working on changes at the building itself, but Please don’t change the people (TRAINING) practice inthe Service Department.

August 07, 2023

Yes, I would like to thank my service advisor Samuel Vasquez!! He was the best and very helpful!!! Because of him I will go back for service! More

by smilehern24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vasquez
Aug 08, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad to know that Samuel provided you with top-notch service at Clay Cooley Hyundai of Dallas! Your feedback is appreciated and we look forward to seeing you again for your next service visit.

August 06, 2023

The dealership is clean and everyone is always so friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! More

by LaShunda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ward Jones
Aug 07, 2023 -

Clay Cooley Hyundai of Dallas responded

Hi LaShunda, we're delighted to know you had a positive experience at Clay Cooley Hyundai of Dallas! It's great that Ward and Jennifer made your visit memorable. Thanks for the review!

August 03, 2023

I enjoyed my appointment, Lauren was very pleasant and patient. My matter was handled and I was in and out in minutes not hours. Thank you Lauren 🙏🏾😇🥰 More

by anitadivy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Aug 04, 2023 -

Clay Cooley Hyundai of Dallas responded

Anita, it's great to know that Lauren provided you with such a pleasant and efficient experience at Clay Cooley Hyundai of Dallas. We appreciate your kind words!

August 01, 2023

Service dept is very courteous and fast. I would definitely recommend to others. A plus is they have a snack bar that you are welcomed to while waiting. More

by pedroflores2369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
Aug 01, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Pedro, thank you for the great review! We're happy to hear you had a positive experience with our service team at Clay Cooley Hyundai of Dallas. We appreciate your recommendation and see you again!

July 22, 2023

Excellent customer service and work done on my car was completed in a timely manner. More

by tigerrose8612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Pena
Jul 24, 2023 -

Clay Cooley Hyundai of Dallas responded

It's wonderful to learn that our team has done their part to ensure a great experience for you! Thank you for being a valued part of our family! We'll see you next time! - Clay Cooley Hyundai of Dallas

July 17, 2023

Received excellent dealership service and I look forward to the next visit... Great job Samuel and Will! More

by millerkids2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel and Will
Jul 18, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the great review! We're glad to hear that you had an excellent experience at Clay Cooley Hyundai of Dallas. Samuel and Will will be happy to know they made a positive impact. See you next time!

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