Clay Cooley Hyundai of Dallas

GREAT DEALERSHIP SINCE I'VE PURCHASED CARS BEFORE FROM BOB STALLINGS THE EXPERIENCE IS VERY RELAXING KNOWING THAT I'AM GOING TO BE TAKEN GOOD CARE OFF! THANKS BOB STAL SINCE I'VE PURCHASED CARS BEFORE FROM BOB STALLINGS THE EXPERIENCE IS VERY RELAXING KNOWING THAT I'AM GOING TO BE TAKEN GOOD CARE OFF! THANKS BOB STALLINGS !!! More

New car purchase I had a very pleasant experience purchasing a new Sonata Hybrid. Gary Grace was extremely knowledgeable and patient as we went through the introducti I had a very pleasant experience purchasing a new Sonata Hybrid. Gary Grace was extremely knowledgeable and patient as we went through the introduction of the vehicle and ultimately the purchase. Finally, Miguel Rodriguez, Finance Director, gave me personal service and assisted me making sure that my payments would be within my budget. More

Excited! I was in need of a new car. Upon my initial arrival my car buying experience was excellent . Tim thoroughly explained how the car operated & was extre I was in need of a new car. Upon my initial arrival my car buying experience was excellent . Tim thoroughly explained how the car operated & was extremely pleasant. Miguel Rodriquez completed our car purchase making our final moments with ease & with a welcoming and warm attitude . I cannot express how pleased I am with my car buying experience ! Thank you! More

Experience An Amazing Experience! As soon as we pulled up to the parking lot we were greeted with smiles! There was no pressure or hassles into getting a car! Ju An Amazing Experience! As soon as we pulled up to the parking lot we were greeted with smiles! There was no pressure or hassles into getting a car! Julian Salazar the sales man showed me exactly what I needed, since I am a young college student, and made it possible for me to make the decision and I Fell inlove! He showed me every detail there was to my Hyundai Sonata! Then when it came down to having everything signed and processed Miguel Rodriguez Took his time with us to make sure that I had everything done properly and I was a happy customer, I most certainly recommend This dealership to everyone! Will def. Be coming back again! Thanks Julian and Miguel! More

Easy to deal with salesman very outgoing Overall it was a great experience I will recommend Bob Stalling to anyone looking to get a car. David did an excellent job and I will be back to get m Overall it was a great experience I will recommend Bob Stalling to anyone looking to get a car. David did an excellent job and I will be back to get my service checkups. More

Long Road to the Elantra My choice was a month long process and during that month I was helped first by Andrae Camp and then Carrenado Edwards. Both were extremely helpful and My choice was a month long process and during that month I was helped first by Andrae Camp and then Carrenado Edwards. Both were extremely helpful and put my mind at as ease about my my first car purchase (I didn't have good preconceived notions about car salesmen). Overall, it was an awesome experience and being a notoriously fickle person, I am EXTREMELY happy with my purchase!!!! Lastly, I think all three gentlemen (Luis included) deserve an extra bonus for their experience with my family member that accompanied me. *snickering* :) THANK YOU GUYS AGAIN!!!!!!!! More

We couldn't have asked for more! We had been looking at cars for a little bit after a car accident. We had been to several dealerships including some other Hyundai dealers in DFW. Th We had been looking at cars for a little bit after a car accident. We had been to several dealerships including some other Hyundai dealers in DFW. The experience at Bob Stallings was different. We were promptly greeted by Miguel Rodriguez shortly after we got out of our car and he whisked us off to go preview vehicles. We had a pretty good idea what we liked when we arrived and Miguel did an excellent job delivering vehicles that met those criteria. In fact, we arrived shortly before 5pm and had finalized a purchase by 730pm. It was efficient and relaxed. No pressure but he delivered. We highly recommend this dealership. More

Excellent My salesperson (Ken Park) was very helpful. He was eager to help and was professional at all times. I am very satisfied with my purchase. My salesperson (Ken Park) was very helpful. He was eager to help and was professional at all times. I am very satisfied with my purchase. More

Mediocre to Poor Experience I found a great deal on a slightly used Elantra and contacted Bob Stallings to arrange a time to come check the vehicle out. Everything went fine, a s I found a great deal on a slightly used Elantra and contacted Bob Stallings to arrange a time to come check the vehicle out. Everything went fine, a sales person named Carrenado contacted me, and a manager contacted me (I believe his name was Gary Lindy). In the process of emailing them both, they offered to drop the price a few hundred dollars on the car. I came in to see the car, wound up liking it and buying it, though in the process of filling out the paperwork Carrenado had to re-print several documents as he presented the wrong ones (his words). As I was test driving this particular car, I noticed the fuel was low and asked if they would include a full tank of gas if I purchased the car. Carrenado told me the tank would be "topped off". When I had questions about how the warranty would work with a certified pre-owned vehicle, Carrenado kept stating the 10 year/100,000 mile warranty would begin at the point at which I buy this car. My boyfriend and I asked him for something in writing which backed up what he was telling us, as the only warranty documentation we could find stated the 10yr/100k mile started at "0" on the odometer. Carrenado continuously stated he was unable to provide any documentation, but kept repeating himself that the 10yr/100k mile would begin at the point I purchased the car. He even demonstrated by pointing out the current mileage of the car on an invoice, and telling me to add 100,000 miles to the mileage listed on the invoice because that's how long my warranty would be good for. At this point I was getting skeptical and stepped outside to discuss things with my boyfriend. I also reached out to a Hyundai salesperson I'd worked with at another dealership, and that other salesperson told me the information Carrenado was giving me was 100% false. When my boyfriend and I stepped back inside, the manager I'd emailed with previously came over and told us the 10yr/100k mile warranty started at "0" miles on the odometer. This means Carrenado was either mistaken, or was deliberately lying, neither of which was reassuring, and he never apologized for providing incorrect information. The rest of the process went decently well, until I got the car. The tank was not full, it was close and we're talking maybe a $3 difference between how high the dealership had filled the tank, but I should not have been told I would be given a full tank of gas if they had no intention of actually filling it. Also, the detailing work was done very sloppily. There was film and cleaning chemical residue left all over the interior of the car, they obviously were in a rush when they cleaned the interior. The second business day after purchasing the car, I emailed Carrenado to ask if they had received the check for the car from the bank. No response. Several days later, I emailed the manager Mr. Gary and asked him the same question regarding the check. Again, no reply. It's now been several weeks and I've yet to receive any documentation regarding the title or my registration, so I called the dealership on Wednesday and spoke to the receptionist. She transferred me to the woman who handles titles at Bob Stallings, and I left her a message. I just called back again today (Friday) and left another message for the same woman. All in all, this was a mediocre experience at best. People at the dealership are consistently friendly, though on several occasions the information I've been provided was either erroneous or intentionally misleading. The warranty "confusion", the gasoline not being full, and the lack of communication from the dealership have all soured the experience for me. I've also noticed the car is now idling rough at times, so rough a very noticeable vibration can be felt through the pedals and through the steering wheel. I've already dropped the car off at a local Hyundai dealership to have it serviced, and was told the engine mounts would need to be replaced. Something like that should have been found and addressed during the certification process. Ultimately, the experience was so so. I got a great deal on the car itself, and the staff at this dealership is friendly. The information I got was not always correct, not every promise was kept, and communication after I purchased the car has been completely non-existent. More

it was good time it was good experience. everyone is efficiency. the price was fair enough. However my concern about this dealership is after purchase. i cant not cont it was good experience. everyone is efficiency. the price was fair enough. However my concern about this dealership is after purchase. i cant not contact to salesperson after purchase. More