Clay Cooley Hyundai of Dallas

Always Amazing service and feel like a valued customer, Thank you Derick Simmons Your Awesome Thank you Derick Simmons Your Awesome More

Took a risk scheduling my car service on a Saturday with my kids in tow—brace yourselves, I thought, this could be a disaster. But thanks to the dealership providing snacks and my kids’ trusty tablets for t my kids in tow—brace yourselves, I thought, this could be a disaster. But thanks to the dealership providing snacks and my kids’ trusty tablets for taking endless car photos, it turned into a mini-adventure. They were happy, entertained, and the whole experience was surprisingly smooth. Who knew the dealership could double as a weekend hangout? Definitely wouldn’t hesitate to do it again. Shout-out to the team for making it easy and to my kids for turning a potential meltdown into a fun Saturday outing. 5 stars all the way! More

They are very courteous and will do their best for the customers. Great job Clay Cooley. Hyundai of Dallas!! customers. Great job Clay Cooley. Hyundai of Dallas!! More

This could have easily been a 5 ⭐️ review…. I recently took my daughter's car to Cooley Hyundai for a service concern, and Mr. Derrick was absolutely outstanding. He was professional, listened I recently took my daughter's car to Cooley Hyundai for a service concern, and Mr. Derrick was absolutely outstanding. He was professional, listened carefully to my issues, and provided a prompt diagnosis. The work was completed efficiently, and his communication throughout the process was excellent. However, the next day, Mr. Derrick was off, and I didn’t receive any updates. By midday, with no response to my calls, I became frustrated as I had no information on the car's status. When I arrived at Cooley Hyundai, I was ready to express my frustration, but the staff immediately put me at ease. A gentleman, who I believe was affectionately called "Grandpa," he was on of the advisors that offered me water and shared a joke that made me laugh, helping to lighten the mood. Then, I met with Mr. Aaron, who was just as amazing. He took the time to explain everything about the car's service, even speaking with my husband to make sure we understood all the details. His attentiveness and patience truly turned my day around. I told him, "Look at God!"—it was like my frustration melted away with the excellent customer care they showed. While I do wish there had been better communication on Mr. Derrick's day off, and that the app had updated me on the car’s status, I was ultimately very pleased with the service. The team at Cooley Hyundai took great care of me, and I will absolutely be returning for future needs. Thank you, Cooley Hyundai, for your excellent service! More

Chante was the best sales representative! She made the entire experience so easy and pleasant! Very knowledgeable and genuine. Anything I asked, she was able to get an answer for and that was She made the entire experience so easy and pleasant! Very knowledgeable and genuine. Anything I asked, she was able to get an answer for and that wasn’t much because she was very straightforward and thorough with all of the information she needed and provided More

Stanley did a great job. He was very patient with my concerns and always keep in up to date with the progress of the work being done on my car. I was surprised to find my car He was very patient with my concerns and always keep in up to date with the progress of the work being done on my car. I was surprised to find my car was vacuumed and washed as well upon picking it up. Thank You! More

Derrick was exceptional, I did get to talking with a salesman when I brought my car originally for the check engine light. But it was really hard to convince I did not want to trade my car in. salesman when I brought my car originally for the check engine light. But it was really hard to convince I did not want to trade my car in. More

Stanley was very helpful and courteous. He made sure that I was aware of everything and even provided me resources to contact. He made sure that I was aware of everything and even provided me resources to contact. More

Great job, thank you for taking care of my needs in a timely manner. I really appreciate all the team. timely manner. I really appreciate all the team. More

My visit with Terry McGriff was wonderful. Interested in a future purchase. Just window shopping. Terry answered all of my questions. No pressure. When I decide, I will return to this Hyu Interested in a future purchase. Just window shopping. Terry answered all of my questions. No pressure. When I decide, I will return to this Hyundai and see Terry. More