Clay Cooley Hyundai of Dallas

GOOD DEALERSHIP Good customer service, good sales person ( Ron Payne). Overall good experience. They have made several follow up calls to be sure I was satis Good customer service, good sales person ( Ron Payne). Overall good experience. They have made several follow up calls to be sure I was satisfied with all aspects of my purchase. Ron Payne has been very helpful. More

My experience I loved my veloster. The service was perfect!!! Jessica as sales representive did a very good job. I am happy with my purchase. They got me a very goo I loved my veloster. The service was perfect!!! Jessica as sales representive did a very good job. I am happy with my purchase. They got me a very good deal More

Awesome They were kind, patient, and helpful. They made sure I was comfortable when I got there by asking me did I want some water. Great experience They were kind, patient, and helpful. They made sure I was comfortable when I got there by asking me did I want some water. Great experience More

Amazing car purchasing experience!!! I purchased a Sonata Hybrid. Bob Stallings Hyundai provided me the best consumer experience I have ever had when purchasing a vehicle. They were profe I purchased a Sonata Hybrid. Bob Stallings Hyundai provided me the best consumer experience I have ever had when purchasing a vehicle. They were professional, knowledgable, and did not pressure me. Extremely satisfied!!! More

Right Product at the Right Price I was very impressed with the staff at Bob Stallings Hyundai and they made my car shopping experience painless. They asked me my vehicular needs, foun I was very impressed with the staff at Bob Stallings Hyundai and they made my car shopping experience painless. They asked me my vehicular needs, found exactly the car I was looking for, and quickly gave me the price I expected to pay. I will be shopping here again in the future. More

GREAT CUSTOMER SERVICE Thank you to the used car department on the purchase of my Hyundai. The sales team was so honest and no haggling on the purchase price. I will defin Thank you to the used car department on the purchase of my Hyundai. The sales team was so honest and no haggling on the purchase price. I will definitely be returning for future purchases. More

Amazing! There's a great selection of cars along with even better prices. Everyone there is friendly and they make sure your needs are being met. Definitely re There's a great selection of cars along with even better prices. Everyone there is friendly and they make sure your needs are being met. Definitely recommend everyone to go there. More

The single worst car buying experience I have ever had!! Bob Stallings Hyundai has consistently fallen below expectations I bought a pre-owned Hyundai Equus from them. I saw the car online. I was traveling Bob Stallings Hyundai has consistently fallen below expectations I bought a pre-owned Hyundai Equus from them. I saw the car online. I was traveling from out of state to pick the car up. I was in discussion with them for at least two weeks prior to my arrival at the dealership. I sent the dealership a checklist at least a week before my arrival They assured me that the car had all items included on my checklist I gave them my flight arrival time etc When I got to the dealership the car didnt have several items that they had promised me I waited for more than 3 hours for them to try to get things together One of the items...the tire condition...was far below expectation based on they had told me I bought new tires as I had to drive the car home( 900 miles) . Had this been the only issue I could have gotten past it. However..it just kept piling up They promised me reimbursement for the missing owner's manuals that were to be part of the deal as well I have had the car in my possession two weeks now and they have yet to reimburse me...and have said the " check is in the mail". It hasnt been I have had the owner's manuals( that I purchased on my own) for more than a week now The manuals took 6 days to get to me after I paid for them.....and still a week after all this Bob Stallings has not sent my reimbursement Futhermore...they made a mistake on the sales contract . I found out yesterday....two weeks after I had taken possession of the car. They put the wrong year on the contract and therefore it has to be recreated and resigned again. I called my local BMV earlier this week to try to register the car and was told that they have no records of a sale of a car to me from this dealer ship Based on what my local BMV told me..it really doesnt seem that difficult to send information electronically to another state for a change of title They have redone the agreement( and included the reimbursement check) and I was told yesterday that it would be sent over night for delivery today Well...UPS says a label was created but that the package had yet to be dropped off to them. I guess I should not have expected that anything they said was actually going to be accurate. Other dealers sell cars to people in other states all the time..I personally have purchased 3 cars out of state. I have never had a issue the prior 3 times I have called ( and emailed) the dealership multiple times. Most often this ends in no response. The few people that I have talked to seem to have good intentions...but still nothing is resolved. I am a business professional that is accustomed to checklists, organization and deadlines. I guess my expectations of professionalism are too high...in this case anyway Unfortunately..I am still left to fight through this situation to get resolution More

Exelent purchase experience AAAAAAAA+++++ definitely will recommend. Staff where very professional. Explained everything will details. Finance manager explained all of our prot AAAAAAAA+++++ definitely will recommend. Staff where very professional. Explained everything will details. Finance manager explained all of our protections with no sales pressure. Thank you Bob Stalings. More

Amazing Car Buying Experience I normally don’t take the time to write reviews, but I had to do one for Bob Stalling Hyundai because my car-buying expectations were met and surpasse I normally don’t take the time to write reviews, but I had to do one for Bob Stalling Hyundai because my car-buying expectations were met and surpassed with this dealership. I purchased a 2016 Sonata Hybrid. They were the most accommodating dealer I have ever worked with. The dealership was nice, new, and the entire staff was friendly, accommodating, and extremely professional. The associates did not pressure me in the slightest bit to make a deal and easily offered me the best deal of any of the Hyundai dealerships in the Dallas-Fort Worth metroplex. I would also like to acknowledge Ron Payne who was my sales associate. He was knowledgable about every Hyundai vehicle in their inventory and he called me several times after the sale to ensure I did not have any issues with the vehicle and to ensure that I was satisfied with the purchase. I would highly recommend buying a Hyundai from Bob Stallings. More