Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Hyundai of Dallas
Dallas, TX
769 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
769 Reviews of Clay Cooley Hyundai of Dallas
February 28, 2016
customer service I purchased a 2015 Kia Soul from the dealership in December 2015. The experienced was AWESOME. From me entering into the car dealership to my sales re I purchased a 2015 Kia Soul from the dealership in December 2015. The experienced was AWESOME. From me entering into the car dealership to my sales representative Iesha Thompson to the financing. Everyone was Awesome and made me feel so good. I love my car. Please keep iehsa thompson she was so next nice and courteous. I lovey experience. More
by Audrey Fisher
Employees Worked With
iesha, Thompson , Ward Jones
February 28, 2016
Excellent Service After going to many different dealerships to find a vehicle, Bob Stallings Hyundai was hands downs the best!! We were greeted immediately by Booker La After going to many different dealerships to find a vehicle, Bob Stallings Hyundai was hands downs the best!! We were greeted immediately by Booker Law, and had a seemless experience all the way through to finance with Miguel Rodriguez. They were able to meet our needs without haggling. Thanks to both these gentlemen for a fantastic experience. More
by canbabette@yahoo.com
Employees Worked With
Booker Law, Miguel Rodriguez
February 25, 2016
Amazing Experience My shopping experience at Bob Stallings Hyundai was amazing. The service provided by Booker Law was very outstanding. He is very experienced and knowl My shopping experience at Bob Stallings Hyundai was amazing. The service provided by Booker Law was very outstanding. He is very experienced and knowledgeable about Hyundai products. He clarified every question that I had, always with a positive attitude and demeanor. Aileen Aldama was also very friendly and professional. I appreciate the service that they provided to me. If I need to buy another vehicle I will definitely go to Bob Stallings Hyundai. Thanks, Luis Alcocer More
by LALCOCER3534
Verified CustomerEmployees Worked With
Booker Law, Aileen Aldama.
February 24, 2016
Sonata purchase Very accommodating, not to pushy. I do think there are way too many employees for one car purchase. Everyone I dealt with was pleasant. My salesman Very accommodating, not to pushy. I do think there are way too many employees for one car purchase. Everyone I dealt with was pleasant. My salesman went above and beyond to ensure I was satisfied. More
by BUCKNAKEDJMB
Employees Worked With
Gary, Jazmin Ayala
February 20, 2016
Great Experience! My experience was such an easy one. Mr. Terry worked hard to get me just what I was looking for, and I appreciated that greatly. I will definitely rec My experience was such an easy one. Mr. Terry worked hard to get me just what I was looking for, and I appreciated that greatly. I will definitely recommend this dealership to others. More
by TDHOLLAND12
Employees Worked With
Terry Williams
February 18, 2016
A 1 Day Experience I summited an inquiry online about a specific vehicle which the sales rep. responded to by the next day. I ask for him by name the next day in person I summited an inquiry online about a specific vehicle which the sales rep. responded to by the next day. I ask for him by name the next day in person and he was able to provide me with answers nd assistance for further questions I had in regards to the vehicle I saw online. More
by NITAPAYNE
Employees Worked With
Tim Brainerd, Ward Jones
February 13, 2016
Bob Stalling Hyundai has STOLE My car!! Please read I purchase a 2011 Hyundai Sonata on 2-5-16 through Lone Star Online. . I found paperwork inside the car stating that the vehicle was purchased at I purchase a 2011 Hyundai Sonata on 2-5-16 through Lone Star Online. . I found paperwork inside the car stating that the vehicle was purchased at Bob Stalling Hyundai so I called them and asked them about the warranty left on the car. They ask me for the vin and said bring the car in and we can extend the warranty. So I took the car to the dealership on February 9th around 4:30 pm. I get there and they began asking me a lot of questions, how long have you had the car? Where did you buy the car? I began to wonder why they were asking so many questions. So they asked me for my keys and said they had to look at the car to determine if the warranty was still good. So I gave them the keys. They told me they were going to pull my car into the garage. Ten minutes the still car was not in the garage so I asked someone where is my car? No one wanted to answer me. So I go to Marcus Williams the General Manager and I ask where is my car? And he tells me your car is OK we just need some information. Can we please have your license for the warranty. And he began coping down all the information from my license. Then he tells me this car is stolen and you’re not getting it back the police are on their way. I said sir I have a paid receipt. I also have a clear title from the DMV. So he goes on to tell me the car was sold to a gentleman. His finances supposedly didn't clear. The dealership did not report the car stolen to the police they just filed a claim with their insurance company. While in possession of the car it's towed for being parked illegally. The tow company contacted the registered and legal owner of the car. They follow Texas laws by contacting the registered owner twice with certified mail but no one returned any of their mail. The dealership failed it's legal obligation to place a lien or title hold on the car. They said they just put a bounty hunter out looking for the car… Really?? Wow The car was never claimed for 3 months. The car became the legal property of the impound due to legal duties and fees. Now having the legal right they sold the car through Lone Star auctioneers a license company. That’s how I purchase the car. With all the legal documents I went to the DMV. The supervisor looked over all the paper work performed a title search. The search revealed clear title, no holds from dealership. The title was issued in my name. When the police got to the dealership they told me that it is a civil case and they can't do anything about it so they allowed the dealership to steal my car of which I possess legal ownership of and was able to show. They like a con artist deceived me out of my keys, by saying they were going to do a warranty check. So the law enforcement being of no help, but providing a report leaving me to find a way home The next day I go back up there with the title in my hand and all the paperwork showing that I own that car. Demanding for my car back. But they would not release the car. They fail to follow the proper steps to show ownership. They never even put a lien on the car or reported it stolen. Bob Stalling Hyundai with deceptive intent stole my car. Now I don't have a car . I had to take days off work to try to fight them to get my car back . I had to rent a car to get back and forth . They have no right to hold my car. ALSO I HAVE ALL THE DOCUMENT FROM THE TOW COMPANY AND AUCTION SHOWING EVERYONE ON THE TITLE WAS NOTIFY. STILL WONT RELEASE THE CAR.. More
by Mistermoore21
Employees Worked With
Marcus Williams, Miguel Rodriguez
February 06, 2016
Excellent Excellant Very helpful and professional would refer friends and family to dealership. Never owned a Hyundai since I purchased it this is a great car t Excellant Very helpful and professional would refer friends and family to dealership. Never owned a Hyundai since I purchased it this is a great car to drive. More
by RWHEELER0
Employees Worked With
Gray grace
February 06, 2016
Excellence Today I visited Bob Stallings Hyundai for the first time. My appointment was scheduled over the phone with ease and professionalism. I can honestly Today I visited Bob Stallings Hyundai for the first time. My appointment was scheduled over the phone with ease and professionalism. I can honestly say that this is one of the cleanest, more professional dealerships I've visited in years. The staff is friendly, they have coffee, water and donuts ready first thing in the morning for their guests. I simply went to get my key FOB programmed and I walked away with everything I asked for, and a cleaned car as well. First class dealership!!! More
by Just My Opinion
Employees Worked With
Several
February 03, 2016
Julian is the bomb-diggity. I've been working for Julian for several years now and he has always treated me right. He makes my purchases easy and helps me make good decisions fo I've been working for Julian for several years now and he has always treated me right. He makes my purchases easy and helps me make good decisions for how I drive. You will know all you need to know when you walk out the door. More
by SHOLDEN0
Employees Worked With
Julian Salazar, Ward Jones
