Clay Cooley Hyundai of Dallas
Dallas, TX
Filter Reviews by Keyword
By Type
762 Reviews of Clay Cooley Hyundai of Dallas
Not all of the service I asked for, was not completed. My service was replacing the brake pads and turning the rotors, that was completed, but I also requested for the tires to be rotated, that service wa My service was replacing the brake pads and turning the rotors, that was completed, but I also requested for the tires to be rotated, that service was not performed. I was very disappointed that all the work requested was not performed. I tried calling my service advisor but haven't been able to reach him. I know it's not his fault, but still, the work wasn't done. More
I never get cheated. I get treated like family. Honest and trustworthy. Great mechanics. Wonderful experience. Great cars. Great hospitality. I get treated like family. Honest and trustworthy. Great mechanics. Wonderful experience. Great cars. Great hospitality. More
Great dealership I was referred to Courtney by a family member who has been buying there cars from his for years he is a great saleman to work with and will to everything in his power to satisfy his custom member who has been buying there cars from his for years he is a great saleman to work with and will to everything in his power to satisfy his customers needs More
I love the vehicle, but the service after the sale has been awful. Lack of communication and no follow up regarding unfinished details. No license plates, no confirmation of warranty coverage, not gettin been awful. Lack of communication and no follow up regarding unfinished details. No license plates, no confirmation of warranty coverage, not getting a copy or email of paperwork from sales manager (Miguel). Salesman (Ontario Darnell) no-showed an appointment to resign paperwork that evidently wasn’t done right. The purchase was made November 15th. I get more frustrated with each day that passes. There were other disappointing experiences … The service department representative was less than friendly when inquiring about suspension modifications. And the accessory desk clerk simply said, “We don’t sell seat covers.” It just feels like once they have your money, nobody really cares. More
Overall, great experience in dealing with my recall. But my information was not updated and the VIN on my car still shows the recall as being incomplete. Please update the information associated with my But my information was not updated and the VIN on my car still shows the recall as being incomplete. Please update the information associated with my VIN, or contact me if I need to come back I. For another recall. Thank you. More