Clay Cooley Ford - Service Center

Shannon and Don Davis Service Technicians work to resolve an issue I was having with my new truck. Thank you for the attention to details and following up to ensure customer satiesfaction. an issue I was having with my new truck. Thank you for the attention to details and following up to ensure customer satiesfaction. More

Great Dealership with quality employees. Very attentive to your. needs. M Mr. Pope and Tony really worked hard to resolve my AC problem. Very attentive to your. needs. M Mr. Pope and Tony really worked hard to resolve my AC problem. More

I went for an oil change. The lady who helped get me checked in was nice. I asked them to air up my tires. After about 10 minutes, I looked on my Ford app to see that the The lady who helped get me checked in was nice. I asked them to air up my tires. After about 10 minutes, I looked on my Ford app to see that the tire pressures were the exact same as when I took my car in. This isn’t the first time this has happened. A time before at this location, my cars fluids needed to be filled. I was told they had been, even I got home, I looked under the hood myself and multiple fluids had not been filled. Maybe it’s my fault for continuing to go here but I’d hope for other customers sake, the individuals responsible get it together. More

Took an ENTIRE MONTH, dropped off 8/08/2024 and was not finished until 9/03/2024, to do recall that was stated to take 3 hours to do. 3 hour job took almost 4 weeks to do…. This was a Fleet Vehicle that finished until 9/03/2024, to do recall that was stated to take 3 hours to do. 3 hour job took almost 4 weeks to do…. This was a Fleet Vehicle that was not able to be used for a month due to Negligence on Don David Ford’s part. More

Quick service for oil change and air filter replacements on 2923 F150 along with knowledgeable service and parts dept. on 2923 F150 along with knowledgeable service and parts dept. More

He was very helpful when explaining the issue with my car. Although they weren’t able to fix it same day I am glad and appreciative that he took the time to find the issue and fix it. car. Although they weren’t able to fix it same day I am glad and appreciative that he took the time to find the issue and fix it. More

I took my my truck to Don Davis Ford service department with a safety concern. Marc Prestwood schedule the service for approximately one month later. After dropping off my vehicle I had to call Mr. Prest with a safety concern. Marc Prestwood schedule the service for approximately one month later. After dropping off my vehicle I had to call Mr. Prestwood find out if my vehicle was ready to be picked up. After reading the service receipt I find out that they could not duplicate the problem I am having. I called to talk with Marc Prestwood and left him a voicemail and I’m still awaiting a response. The safety concern of my vehicle continues. ( service pickup and delivery was not offered ). More

Excellent job working with Marcie she was very professional and a very nice person enjoy her. professional and a very nice person enjoy her. More

Prompt friendly greeting. Made me cheet on my regular guy. Pope. Lol great service and friendly. Made me cheet on my regular guy. Pope. Lol great service and friendly. More

My truck was on the dealer for more than 10 days for a TPMS light, Also when I purchase the truck I bought the service plan but what for my surprise I check the in cabin filter and the air filter and they TPMS light, Also when I purchase the truck I bought the service plan but what for my surprise I check the in cabin filter and the air filter and they were not replaced, my truck have 20.000 miles. I spoke with Jonathan and request it to be done but after 11 day when I picked the truck it was not done. Also communication is very poor. I credible my truck keep turning the TPMS light on and oof all the time. Also my truck was cleaned when I dropped off but it was dirty when I picked up More