Clay Cooley Ford - Service Center

Team was very friendly and welcoming. kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance More

Thank you for picking up my SUV, doing the oil change and bringing it back. Helped me out! bringing it back. Helped me out! More

At purchase of gold certified vehicle: the service dept. failed to correct an issue with the alignment. They then refused to offer a loaner and never returned phone calls. failed to correct an issue with the alignment. They then refused to offer a loaner and never returned phone calls. More

Dealership is good just think it took too long to return vehicle just an opinion vehicle just an opinion More

Don Davis had my car for two weeks for a two hour warranty repair and did not repair my vehicle. It is unreasonable to have someone's car for two weeks on a two hour repair and not repair the vehicle warranty repair and did not repair my vehicle. It is unreasonable to have someone's car for two weeks on a two hour repair and not repair the vehicle. My service writer did not return phone calls in a timely manor nor did she offer any solutions. I understand things happen but the people that represent your dealership should be empowered to create solutions that work for the dealership and customer. I offered to come get my car and they could call me when they were ready to make the repair and I was told that was not possible. When I called about the status of my vehicle after leaving it for two weeks I was told the technician was going on vacation so they were not sure when it would get fixed. Having a vehicle warranty only means something if you stand behind it otherwise its just a gimmick. I will be contacting Ford about my experience at this dealership. Mrs. Burns told me when I picked up my car she would contact me with a time to bring my car back, its been 5 business days and I still have not heard anything from anyone at Don Davis. More

Horrible service. Mark in services doesn’t follow through with his word. Makes promises he can’t keep. We’re all just a number to him. Mark in services doesn’t follow through with his word. Makes promises he can’t keep. We’re all just a number to him. More

excellent! Quick! I had a great experience at Don Davis. I normally go to West Way Ford, however, Don Davis is so much closer. I believe this wll be my new loca Quick! I had a great experience at Don Davis. I normally go to West Way Ford, however, Don Davis is so much closer. I believe this wll be my new location! More

Not a good experience. Had problems with my vehicle the next day . I wasn't happy Had problems with my vehicle the next day . I wasn't happy More

I bought a Lexus worth 35k. The horn not working. The handfreelink not working. I am so disappointed. I have to pay for that for 35k. What a bad choice I made. So disappoin The horn not working. The handfreelink not working. I am so disappointed. I have to pay for that for 35k. What a bad choice I made. So disappointed More

Ms Shannon is so kind and she explained me all about my issue. She is such a great person issue. She is such a great person More