1,964 Reviews of Clay Cooley Ford - Service Center
Very easy to work with and super knowledgable. Larry Hinton is top notch. My entire family has been using him for years. Larry Hinton is top notch. My entire family has been using him for years. More
Friendly and helpful. Making me write 15 words seems a bit pushy however. Just accept what I wanted to send to begin with. Making me write 15 words seems a bit pushy however. Just accept what I wanted to send to begin with. More
Don Davis customer for nearly 25 years and was not aware this was now a Clay Cooley dealership. Prices are now 60% higher and service was extremely slow. Good to know as I will be seeking for future service this was now a Clay Cooley dealership. Prices are now 60% higher and service was extremely slow. Good to know as I will be seeking for future service and business elsewhere. More
The sale of the dealership from Don Davis has seen significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. More
They made dealing with them super easy. There was no hassle, and very easy to work with. Highly recommended. There was no hassle, and very easy to work with. Highly recommended. More
Service department was very unorganized and the associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' name associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' names are not on the bottom so I could not give them a rating but they were the worst. The sales team and general manager prior to Clay Cooley were great!! Thanks, Monica Fox More
Took my car in for breaks and they said they turned the rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealer rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealerships when they say they did the work but my car comes back worse. They did not have a problem taking my money though More
The dearlership is nice and clean. Prompt and efficient service . Staff warm and receptive. Good customer service. Prompt and efficient service . Staff warm and receptive. Good customer service. More
The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly recommend for any service or new car purchase you buy from here. The general manager was very communicative, the finance team was nothing short then amazing they also took a time to introduced me to their service directors and tax. Should I have any issues in the future and they were eager to help and any kind of way possible. just amazing group of people ! More
Team was very friendly and welcoming. kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance More