Clay Cooley Ford - Service Center

Fixed my car quicker than predicted thank you! It is driving great now! Will use them again! It is driving great now! Will use them again! More

Nacho was was diligent and thoughtful who worked with me and always answered my questions and phone calls. I was never left without a vehicle. Thank You. and always answered my questions and phone calls. I was never left without a vehicle. Thank You. More

Chris was really attentive and the oil change was quick and fast! Will definitely be coming back. and fast! Will definitely be coming back. More

Great service advisor, knowledgeable and attentive to my needs and vehicle maintenance recommendations, products and services. needs and vehicle maintenance recommendations, products and services. More

Brought truck in for warranty repairs. They told me the problems were caused by damage that warranty won’t cover and quoted me over $7,000. State Farm inspected it and sent it Caliber Coll They told me the problems were caused by damage that warranty won’t cover and quoted me over $7,000. State Farm inspected it and sent it Caliber Collision where all repairs were done for $1,300 and covered by insurance. This is obviously a huge savings. Won’t be going back to Clay Cooley for any maintenance or repairs if needed. Chris was very nice though. More

Thank you for the help. Very friendly and helpful. will continue to use dealership. thanks Very friendly and helpful. will continue to use dealership. thanks More

Quick in and out. Oscar was a fantastic service advisor. We had an great experience. Thank you. Oscar was a fantastic service advisor. We had an great experience. Thank you. More

Matt Ellis was professional and very attentive to our needs. The answered alll our questions and concerns. needs. The answered alll our questions and concerns. More

Talked with Nacho about getting spray in bed liner done. Explained to him I could drop off pickup anytime. He stated to drop it off at my convenience and give them one full day and it will be done. Delivere Explained to him I could drop off pickup anytime. He stated to drop it off at my convenience and give them one full day and it will be done. Delivered my pickup on Wednesday at 1pm and called back on Friday morning to retrieve my pickup. I noticed on my ford connect that the truck has never left the dealership. Nacho called me back and said it would be late that afternoon before they could be finished with it. I then noticed about thirty minutes later the truck had changed locations and nacho said truck would be ready at 3:30 pm . I arrived at 4 pm and truck was not there and still at spray bed location. We waited until 5:45 pm before my truck was returned. I also told Nacho I had 2 recalls and he said he would get them checked out. At time I got ready to leave at nearly 6 pm he stated that they didn’t have time to check on the recalls and to reschedule at a later date. I live in Wylie Texas and it’s not convenient to just drive to clay Cooley all the time. This is the second vehicle I have purchased in 4 years from the Clay Cooley family and I’m not ever going to use clay Cooley ford in Arlington again. I will find a different Ford dealership to use for my truck. You can call me anytime if you have any questions. 903-944-9088 Robert Eckeberger More

This is a great place fast and reliable. Thanks for everyone for your help and services Thanks for everyone for your help and services More