Back

Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,942 Reviews

1,942 Reviews of Clay Cooley Ford - Service Center

Sort by
September 06, 2024

Took an ENTIRE MONTH, dropped off 8/08/2024 and was not finished until 9/03/2024, to do recall that was stated to take 3 hours to do. 3 hour job took almost 4 weeks to do…. This was a Fleet Vehicle that More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Quick service for oil change and air filter replacements on 2923 F150 along with knowledgeable service and parts dept. More

by jeoff.branch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

He was very helpful when explaining the issue with my car. Although they weren’t able to fix it same day I am glad and appreciative that he took the time to find the issue and fix it. More

by AJAHEDWARDS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

I took my my truck to Don Davis Ford service department with a safety concern. Marc Prestwood schedule the service for approximately one month later. After dropping off my vehicle I had to call Mr. Prest More

by mitchell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Excellent job working with Marcie she was very professional and a very nice person enjoy her. More

by JJUICE0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Prompt friendly greeting. Made me cheet on my regular guy. Pope. Lol great service and friendly. More

by CWHORN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

My truck was on the dealer for more than 10 days for a TPMS light, Also when I purchase the truck I bought the service plan but what for my surprise I check the in cabin filter and the air filter and they More

by Rodolfo Madrinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Excellent service as always. We’ve purchased multiple vehicles at Don Davis over the years. More

by paynejoshua99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Payne
August 21, 2024

It was a hassle free experience very professional thank you very much Will certainly use you again More

by JEANMCK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The folks at this dealership are extremely easy to work with when you are looking for a new car. More

by bdwilliamson
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Payne
...
5
...