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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,964 Reviews

1,964 Reviews of Clay Cooley Ford - Service Center

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October 22, 2024

Very easy to work with and super knowledgable. Larry Hinton is top notch. My entire family has been using him for years. More

by austin63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faraz Amdani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcie Thompson
October 21, 2024

Friendly and helpful. Making me write 15 words seems a bit pushy however. Just accept what I wanted to send to begin with. More

by B.kornegay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Don Davis customer for nearly 25 years and was not aware this was now a Clay Cooley dealership. Prices are now 60% higher and service was extremely slow. Good to know as I will be seeking for future service More

by mario.delgado226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

The sale of the dealership from Don Davis has seen significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. More

by patrick.mccarty76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They made dealing with them super easy. There was no hassle, and very easy to work with. Highly recommended. More

by pete.quiroz75
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Service department was very unorganized and the associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' name More

by monifox2012
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Ley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler
October 16, 2024

Took my car in for breaks and they said they turned the rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealer More

by TTREVISO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcie Thompson
October 10, 2024

The dearlership is nice and clean. Prompt and efficient service . Staff warm and receptive. Good customer service. More

by JOBOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcie Thompson
October 04, 2024

The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec More

by MFSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Toney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Villa , also James in finance!, Ryan Butler, Jeremy Payne, Marcie Thompson
October 02, 2024

Team was very friendly and welcoming. kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance More

by STEPHEN.BARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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