1,941 Reviews of Clay Cooley Ford - Service Center
The sale of the dealership from Don Davis has seen significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. More
They made dealing with them super easy. There was no hassle, and very easy to work with. Highly recommended. There was no hassle, and very easy to work with. Highly recommended. More
Service department was very unorganized and the associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' name associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' names are not on the bottom so I could not give them a rating but they were the worst. The sales team and general manager prior to Clay Cooley were great!! Thanks, Monica Fox More
Took my car in for breaks and they said they turned the rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealer rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealerships when they say they did the work but my car comes back worse. They did not have a problem taking my money though More
The dearlership is nice and clean. Prompt and efficient service . Staff warm and receptive. Good customer service. Prompt and efficient service . Staff warm and receptive. Good customer service. More
The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly recommend for any service or new car purchase you buy from here. The general manager was very communicative, the finance team was nothing short then amazing they also took a time to introduced me to their service directors and tax. Should I have any issues in the future and they were eager to help and any kind of way possible. just amazing group of people ! More
Team was very friendly and welcoming. kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance kept me informed throughout the process. ill be planning to bring my vehicle back for future maintenance More
Thank you for picking up my SUV, doing the oil change and bringing it back. Helped me out! bringing it back. Helped me out! More
At purchase of gold certified vehicle: the service dept. failed to correct an issue with the alignment. They then refused to offer a loaner and never returned phone calls. failed to correct an issue with the alignment. They then refused to offer a loaner and never returned phone calls. More
Dealership is good just think it took too long to return vehicle just an opinion vehicle just an opinion More