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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,054 Reviews

2,055 Reviews of Clay Cooley Ford - Service Center

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March 20, 2025

Talked with Nacho about getting spray in bed liner done. Explained to him I could drop off pickup anytime. He stated to drop it off at my convenience and give them one full day and it will be done. Delivere More

by reckeberger65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastacio "Nacho" Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

This is a great place fast and reliable. Thanks for everyone for your help and services More

by ADAMJASIM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Really didn’t take that long for them to get the job done with my vehicle More

by LARALINDSEAYTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Matt was an excellent service advisor. Kept me inform of the status on my Ford. If I had questions he will answer them in a timely matter. The estimated time on my Ford was good. Definitel More

by VERO026000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tai- was great getting me a loaner to drive while mine was in for service.
March 19, 2025

The advisor was great, but my experience with Ford is a negative 10. I was not advised of the new oil change prices (which is ridiculous). More

by aboutlovetalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with a manager that was supposed to call me on Monday with an update regarding charges on my account.
March 18, 2025

I had no problems. The advisor communicated well with me. The estimated time on my vehicle was good. Will come back. More

by NENY4J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Ortega
March 18, 2025

No problems. Jason listened to all my concerns and was very helpful. Was going to wait but had to leave for a minute. Jason sent a text when my vehicle was ready. More

by etwooten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Matt Ellis was the advisor that was in charge of my car. He is a kind man, did a thorough job and recommended solutions for my ford More

by ADAUGONNODI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ellis
March 17, 2025

Dear Anastasio, I wanted to take a moment to sincerely thank you for your help with the maintenance on my vehicle. Your expertise and attention to detail made a big difference, and I truly appreciate the More

by BELERICA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Prompt and professional service advisor The service was performed in the predicted time period. Good More

by DAS7159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cook