Clay Cooley Ford - Service Center

Kay was so bubbly and friendly. She made me feel welcome. She explained the details and costs before and after my service. The service manager, Austin greeted me and made sure I She made me feel welcome. She explained the details and costs before and after my service. The service manager, Austin greeted me and made sure I was completely satisfied with my visit. He made conversation with me and walked me to car. You have a top notch crew! More

Thanks for listening to the care & concerns. My car came back to me clean thanks again My car came back to me clean thanks again More

I like it that Everyone is very professional and nice here and is fast service always here and is fast service always More

I rated the service as indicated by he check boxes, there is nothing left to say. is nothing left to say. More

Good service, friendly staff and I always get first class service from Mr Pope. The service was first class. service from Mr Pope. The service was first class. More

Thanks for perfect tyre balance i am glad you guyz can fix lifted truck better than lifters. fix lifted truck better than lifters. More

Shannon communicated well, keep me updated, contrary to reviews online (that Don Davis service center lack in communications. Delivered as promised. reviews online (that Don Davis service center lack in communications. Delivered as promised. More

The center provides a quick and easy drop off process and had the truck ready for me first thing the next morning. had the truck ready for me first thing the next morning. More

Dropped my car off Friday's night for Saturday morning appointment for oil change, tire rotation and recall fixes. Called Saturday afternoon for an ETA, they didn't have one and didn't want to bother the appointment for oil change, tire rotation and recall fixes. Called Saturday afternoon for an ETA, they didn't have one and didn't want to bother the technician. I got a missed call at 4:53pm without a message or text. showed up at the dealership at 5:40pm and of course, they're closed at 5pm on Saturday. Now I don't have my car rest of Saturday, Sunday and missed work on Monday's morning! I hate this place, Finance dept tricked me into buying the service contract, otherwise, I'd never be here. More

Dealer addressed all my concerns as well as provided me with a loaner for the 5 days they had my vehicle with a loaner for the 5 days they had my vehicle More