Clay Cooley Ford - Service Center

Kay did an awesome job taking care of me and my vehicle. Very good job overall. Very good job overall. More

Great Service. They took care of my recall promptly. Would not go any other place. They took care of my recall promptly. Would not go any other place. More

My experience there wasn’t great. I was there specifically for a service on my supercharger and opted to just go ahead and do the 70k service. As part of that service, the supercharge I was there specifically for a service on my supercharger and opted to just go ahead and do the 70k service. As part of that service, the supercharger was to get new oil. So good so far. But that was it. The dealership is depressing and doesn’t evoke any sense of excitement, courtesy, Orr comfort. It had to be the most outdated customer lobby and show room I've ever seen. After waiting on the most uncomfortable lounge for 3 hours, I was told that they actually didn't have the oil on hand and their driver could have it back on FOUR HOURS!. I told him to wrap the other services up and I could come back once they had the oil. He then came back to tell me that I needed to pay for the service in advance. What??? Whomever advised him to come and tell me that basically guaranteed that I wouldn't be coming back to that dealer nor taking my Armada to the Nissan deafer in Arlington. I lost all trust in the Davis brand y that point. If the service is part of a package you include on this particular service why would I be asked to not only wait four hours, but also be asked to pay $124, up front? I will drive to Grabbed Prairie Ford going forward ll Thanks but no thanks! Dedrick Hopkins More

Took a week to change a water pump. After I waited a week to get an appointment After I waited a week to get an appointment More

The tire sensor is still on after 300 miles! Not fixed!! I will have to return to dealership to “re-fix” the issue. Not happy with the service!! Not fixed!! I will have to return to dealership to “re-fix” the issue. Not happy with the service!! More

They said that in a month the part of my Tuck would arrive ,Or maybe more time they didn't know a date arrive ,Or maybe more time they didn't know a date More

Good Customer Service I arrive from my appointment almost 40 minutes early. Jonathan stated it will not be a problem and check me in and completed analysis on vehicle before I left location. 40 minutes early. Jonathan stated it will not be a problem and check me in and completed analysis on vehicle before I left location. More

Service Dept is excellent. Sales Dept not so much. Been a Don Davis customer close to 20 years. I trade in & buy new King Ranch or Platinum Expeditions every 3 to 3 1/2 yea Sales Dept not so much. Been a Don Davis customer close to 20 years. I trade in & buy new King Ranch or Platinum Expeditions every 3 to 3 1/2 years, same with my Wife's Platinum Maxima's. Have been to Dealership (Hwy 360 Arlington) 2 visits this year, but Sales Dept has failed at getting trade & new 2023 deal done. Different situation at I-20 Arlington Nissan. Completed trade & 2023 Maxima purchase Feb 2023 on 1st visit. Now browsing DFW Ford Dealerships to visit. More

Everything is always great when I take my car to Don Davis Ford. Serive is exceptional! Davis Ford. Serive is exceptional! More

Great service and good comunication about all the concerns in my truck also really good explanation about what i need concerns in my truck also really good explanation about what i need More