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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,943 Reviews

1,943 Reviews of Clay Cooley Ford - Service Center

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August 19, 2023

This dealership took good care of my car. Well spoken staff that made me feel safe to leave my car to. I did feel extremely disappointed, not being able to get a loaner and having to pay More

by SABDULHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

She is a good listener, is efficient, knowledgeable and informative. She kept me informed throughout the process. More

by KISHEFFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Payne, Kaylnne Bledsaw
August 15, 2023

Very friendly and fast customer service experience,. Kay Bledsaw greeted me very politely. gave me apporximate ETA for job to be done. service tokk shorter than I exprected. More

by LNT636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylnne Bledsaw
August 15, 2023

I believe the service has improved since 2020-2021. i had stopped bringing my car to Don Davis because the service level declined. the service i received on Saturday, 08/12 was good. thanks! More

by SZWILSON777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylnne Bledsaw
August 12, 2023

Took over 2 hours for an oil change. Was told 1-1.5 hr, which is already ridiculous during the middle of the week. More

by JACOBHARDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylnne Bledsaw
August 11, 2023

This dealership does a perfect job every time I visit. It's the only places I trust to buy and service my vehicles. More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Holmes III, Jeremy Payne
August 08, 2023

I have been utilizing this dealership for many years for my Lincoln town car, which is in great condition. What’s the dealership has provided me with excellent advice, and each repair that I’ve had is alway More

by DARLENEGOULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

After dealing with crabby non-service people at Autonnation, I am happy to be with a service oriented company. More

by RONNIEANDTENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Was quick people were cool. Brock was very helpful. So was kay i think her name was. More

by ROBYNSTARLIGHT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock, Kaylnne Bledsaw
August 08, 2023

You guys did what I needed done. Thanks for the speedy turn around as well. More

by ROBERT.KENDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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