2,197 Reviews of Clay Cooley Ford - Service Center
Very good Had an oil change the other day. Everything went well but one thing. I won't say what it is I'll just say that they took care of the problem. I wish y Had an oil change the other day. Everything went well but one thing. I won't say what it is I'll just say that they took care of the problem. I wish you all would have at least expensive oil change package like the dealership in Garland . Thank you More
Fast service love them Thought I was going to do so reading while I was waiting happy to say I didn’t get far in that book they were very fast thank you very much Thought I was going to do so reading while I was waiting happy to say I didn’t get far in that book they were very fast thank you very much More
third time was not a charm this was my 3rd car to get from Don davis but my first and last from don davis ford. they will tell you anything to buy a car. the service center is h this was my 3rd car to get from Don davis but my first and last from don davis ford. they will tell you anything to buy a car. the service center is horrible and im not excited that my oil changes have to be with them i dont trust them. i was told from day 1 i would get a tire rotation and they did not do the sale wash. i took my car back and waited 2 hours for them to tell me they would not rotate the tires for free. then went back per the sales man request and they had my jeep for 5 hours, come out and the tires are not rotated and not detailed. i had to go back home and come back 2 hours later and wasted 2 Saturdays in a row on their service depo. also my spare tire does not even fit my vehicles other tires and i had to get one on my own. they had a tire cover over it so we couldnt tell it didnt match until later and they refused to replace it. again 1st and last time ill buy a car from here. More
very good service Basically and oil change and lube but they suggested and I agreed to have some other additives done. This is a 2011 F-150 King Ranch that just went o Basically and oil change and lube but they suggested and I agreed to have some other additives done. This is a 2011 F-150 King Ranch that just went over 40K miles. Also, gave me a report on the entire vehicle. Good folks. More
NON-CARING ATTITUDES THERE WAS ONLY 1 PERSON WHO EXIBITED A CONCERN ABOUT OUR VISIT - IN THE CASHIER'S STATION. SHE GOT UP AND WENT TO FIND OUT ANSWERS FOR US. ALL THE THERE WAS ONLY 1 PERSON WHO EXIBITED A CONCERN ABOUT OUR VISIT - IN THE CASHIER'S STATION. SHE GOT UP AND WENT TO FIND OUT ANSWERS FOR US. ALL THE REST OF THE PERSONNEL WE INTERACTED WITH HAD TO BE APPROACHED BY US. THE MAJORITY OF THEIR ANSWERS WERE TO TELL US TO GO TO SO-AND-SO FOR THAT ANSWER. WE EXPRESSED THAT WE WERE SORT OF LIMITED IN TIME AND WERE ASSURRED THAT WHEN OUR VEHICLE WAS READY, WE WOULD BE NOTIFIED. DIDN'T HAPPEN. WE WALKED OUT TO FIND IT IN THE RECEIVING AREA WITH NO-ONE IN SIGHT. ETC., ETC. More
Battery replacement I was pleased with the replacement of my battery but my backup camera quit working & I need it. I line the DD dealership their super. I was pleased with the replacement of my battery but my backup camera quit working & I need it. I line the DD dealership their super. More
had appointment,lots of work,enjoyed car service Been a Don Davis customer for almost 30 years. Service department very professional, appoinments, time of service and a ride home and pick up if repai Been a Don Davis customer for almost 30 years. Service department very professional, appoinments, time of service and a ride home and pick up if repairs take time. Jody very helpful. More
Confused I have taken my car to this dealership serveral times for the same reason. I am always told they can never replicate the squeeking coming from my brea I have taken my car to this dealership serveral times for the same reason. I am always told they can never replicate the squeeking coming from my breaks. But as soon as I get my car back I hear it right away. Also the hand wash is horrible and they did not vacuum out the inside as promised. Last time a wrench was left in the area by the gas tank.. Not sure what is going on here. More
Awesome Team I have been a customer for 20 years and have purchased over 20 vehicles from this location for my family. Clark, Larry,Greg and Jody are the greatest. I have been a customer for 20 years and have purchased over 20 vehicles from this location for my family. Clark, Larry,Greg and Jody are the greatest. I just want to thank you all for what you do for my family and friends. You all are amazing. Keep up the good work. See you soon for my new car!!! More
Fantastic service These guys went above and beyond on the service of my vehicle recently. I went in with a tyre that needed to be replaced and even though the didn’t ha These guys went above and beyond on the service of my vehicle recently. I went in with a tyre that needed to be replaced and even though the didn’t have one instock, they ordered one for the next day and while waiting for the tyre to arrive, had my car groomed and cleaned for me as a gesture of good faith. I will not hesitate to return when needed! More