Clay Cooley Ford - Service Center

Confused I have taken my car to this dealership serveral times for the same reason. I am always told they can never replicate the squeeking coming from my brea I have taken my car to this dealership serveral times for the same reason. I am always told they can never replicate the squeeking coming from my breaks. But as soon as I get my car back I hear it right away. Also the hand wash is horrible and they did not vacuum out the inside as promised. Last time a wrench was left in the area by the gas tank.. Not sure what is going on here. More

Very good helping good customer service Customer Service Quality of Work Friendliness Very good people always calling to give you news about your service very nice people. They always helpi Customer Service Quality of Work Friendliness Very good people always calling to give you news about your service very nice people. They always helping . 5 stars More

Awesome Team I have been a customer for 20 years and have purchased over 20 vehicles from this location for my family. Clark, Larry,Greg and Jody are the greatest. I have been a customer for 20 years and have purchased over 20 vehicles from this location for my family. Clark, Larry,Greg and Jody are the greatest. I just want to thank you all for what you do for my family and friends. You all are amazing. Keep up the good work. See you soon for my new car!!! More

All they care about is making money All this dealer cares is about sales and they dint care weather you get screw in the process or not. They try and play mind games with you for their c All this dealer cares is about sales and they dint care weather you get screw in the process or not. They try and play mind games with you for their convinience. Just fi d any other dealer theres plenty aroumd the area stay away from this one More

Terrible I would not recommend this place. I bought a 2014 f150 April 28th, 2017. It was a certified preowned, I have put 7000miles on it. I took it in for a o I would not recommend this place. I bought a 2014 f150 April 28th, 2017. It was a certified preowned, I have put 7000miles on it. I took it in for a oil change. And I asked them about the brakes, ac and my front left speaker is ratteling. I paid 25,840.45$ for this truck and I have put 7000miles on it. It should not Need anything this soon, except A change the oil. The brake should be new the ac should blow cold and the speaker I understand. I could understand if this was a cheap cash car but it's not. And then the lady is telling me I need a coolant flush and brake flush and a new air filter. I feel like this stuff should have been done before i bought it sense it was a certified preowned and when I asked her about it. Especially the coolant it was basically like because you have driven it so much in the last two months. This may be petty but 25k is a nice chunk of change and for that price it should not need anything this soon. I will not be back. This place has lost my business I feel very ripped off. It took two and a half hours for a oil change. More

Great customer service Jonathan was my service advisor and extremely helpful. He explained my new remote start ignition and exceeded my expectations. I will come back to Jonathan was my service advisor and extremely helpful. He explained my new remote start ignition and exceeded my expectations. I will come back to this Ford service location when the time arises. More

Great Ford Service dept. Jonathan Pankrez is the best service advisor If have had the pleasure to deal with. No nonsence just get to the bottom of the issue... thinks out side Jonathan Pankrez is the best service advisor If have had the pleasure to deal with. No nonsence just get to the bottom of the issue... thinks out side the box and reccommends the quickest and best repair with cost savings in mind. I won't hesitate to go to Don Davis Ford and deal with Jonathan vs. other repair options. Thanks again Jonathan, More

Love the great service! Have had many great experiences at the service Department. Fast service and Extremely pleasant to deal with. Jonathan Pankrez took great care of me. T Have had many great experiences at the service Department. Fast service and Extremely pleasant to deal with. Jonathan Pankrez took great care of me. Thank you! More

Positive experience I have a C-Max hybrid, which can be tricky for some maintenance/repair issues. Jonathan was positive, pleasant and prompt with his customer service, f I have a C-Max hybrid, which can be tricky for some maintenance/repair issues. Jonathan was positive, pleasant and prompt with his customer service, first by phone and then in person. He informed me that my car was covered under Ford's roadside assistance, which I didn't know. Thanks to his service, I received a free battery charge at home and then went straight to the dealership for a new battery. Thanks to Jonathan's work, the battery was ready to be installed by the time I arrived. While the process of installing was not quick, the experience was painless as I waited in the customer waiting area. Jonathan's positive attitude and prompt attention made the experience worthy of 5 stars. More

Jonathan Pankrez - Ford Experience Jonathan Pankrez has changed my attitude towards taking my truck to the dealership for repairs. What a great experience! Jonathan was honest with me Jonathan Pankrez has changed my attitude towards taking my truck to the dealership for repairs. What a great experience! Jonathan was honest with me and had my best interests in mind. Next time I have an issue with my truck I won't hesitate to go to the dealership vs. other repair options. My issues were resolved and ONLY the ones that needed to be. Thanks again Jonathan, Simon More