1,942 Reviews of Clay Cooley Ford - Service Center
A two hour service call was 5 hours because a team went to lunch. Then they could not complete all of the requested work. to lunch. Then they could not complete all of the requested work. More
Excellent service. The best is that have employees speak Spanish . We are very satisfied wall the service The best is that have employees speak Spanish . We are very satisfied wall the service More
Good but did not check my fluids after oil change, the wind shield fluid did not get filled wind shield fluid did not get filled More
Had an appointment to see why check engine light was on and they had my truck for three days. I received no phone calls from anyone and I had to continuously call back and ask what was taking so long and I and they had my truck for three days. I received no phone calls from anyone and I had to continuously call back and ask what was taking so long and I kept getting told my truck was next and then when I finally got my truck she told me the technicians wife had a flat so he had to go help her and my response was, for three whole days? I will never use your dealership and I will not recommend it to anyone either. We just bought two vehicles in the last three years and I was looking to get a new one but after the service you gave I went to Rockwall ford and purchased a 2023 F150 4x4. You need to take a look at your service department because they are not efficient and it put me in a huge inconvenience. More
Oil smeered on passenger driver door and no attempt to clean off some on step driver side. clean off some on step driver side. More
We have purchased 3 vehicles from Don Davis over the years and have always been pleased with the employees and the dealership. Service has been slow the last few times I've been there but the staff is years and have always been pleased with the employees and the dealership. Service has been slow the last few times I've been there but the staff is very friendly and they have always done a good job as far as I can tell. More
Jonathan provided professional and personal service with updates to my vehicle. That is very much appreciated. updates to my vehicle. That is very much appreciated. More
Top notch service ‼️ I must say coming from Florida and the type of service I receive back home is top tier you guys did a very exceptional job from the service personnel to the Porter to the cashier. Very the type of service I receive back home is top tier you guys did a very exceptional job from the service personnel to the Porter to the cashier. Very satisfied. I will most definitely bring my truck back. Thank you guys. More
Service dept has gone downhill and they don't seem too concerned to fix it. concerned to fix it. More