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Clay Cooley Ford - Service Center

Arlington, TX

4.3
2,197 Reviews

2,197 Reviews of Clay Cooley Ford - Service Center

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March 03, 2025

I just want to appreciate Mr Mathew Ellis, for his good approach and information concerning my car, it's was fantastic. More

by AARONCOOPER313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ellis
March 03, 2025

I’m extremely satisfied with the service I received! The Matt was professional, efficient, and thorough. He took the time to explain everything and made sure my car was in top condition. I truly appreci More

by rnielsen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ellis
March 02, 2025

The employees are amazing and very professional. Especially Jeban and Carrie. They're both really sweet. They're services are top notch. More

by AALIYAHNICHOLS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
February 27, 2025

Bad experience! My car got damaged during a oil change. This happened Monday and I still haven’t heard from anyone. More

by elvia.fdz1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris, Jonathan Pope
February 27, 2025

Matt was outstanding! Highly recommend them to any Ford owner!!! Thanks to Matt I will be back!!! More

by Deadfishltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 26, 2025

Vety Happy with the service, They answer on my questions. I am really recommended. They helping you and they will take care of you More

by bestsolutionsjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris, Jonathan Pope, Joseph Ley
February 26, 2025

Bueno confiable recomendable sales contenta feliz buena atencion personas profesionales se los recomiendo a todos More

by Giovannavega950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 26, 2025

Excellent customer service very pleased with the service provided by you.. thank you for your help More

by Djohnson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Toney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Villa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Prestwood, Shannon Burris, Jonathan Pope, Joseph Ley
February 25, 2025

Service Advisor Matthew Ellis communicated well, explained car issues well and was very accommodating when I brought my car in to get serviced. More

by AEIG624
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ellis
February 25, 2025

Your oil change rates are very high. Your service department should discuss costs prior to serving. More

by lexxusandjace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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