Back

Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,082 Reviews

2,082 Reviews of Clay Cooley Ford - Service Center

Sort by
April 18, 2025

Chris was very helpful and serves was good also. Thanks for every thing will be back More

by phonchar62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Carol did an awesome job! Very good communication! Very happy and will come back again. More

by MMURPHY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Holiday
April 17, 2025

tried to give us the truck back without putting the dash back together as well as missing a tail light More

by Nick.mottin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec Raetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Today I was really happy with the results of the Service Advisor,Nacho Ortega and technicians to diagnose the problem with my vehicle 🚗 I was told to be here this morning at 8:00 but I was delayed by two � More

by RAYWHITE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Kevin is a great Salesman
April 14, 2025

Not happy I was given a price of 3,200 to fix my truck then a week later I was told 8;000 to 15,000 they had taken my truck apart, I told them to put it back together, they changed me almost $800 and they More

by CECILMOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Everyone is friendly and willing to assist. I would buy my next vehicle there. Great staff. More

by Kreins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Clay Cooley Ford did a wonderful service job on my Ford Escape and I will use them in the future More

by BASSMASTER1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Good customer service. I don’t like writing reviews. Having a minimum on the number of words I don’t like. More

by LULA.MEANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

The entire process was Great. Very Easy from drop off to pick up. I waited on the car. More

by chorne920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Oscar was great! Very informative and helpful. Shop completed work in a timely manner and had my car back quickly. More

by richh17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.