Clay Cooley Ford - Service Center

I'm in the service industry, have been for 42 years. Just transferred to Arlington, TX. Engine light was on, stopped in at your dealership. Daniel Reyes and your Service staff made feel welcome and took Just transferred to Arlington, TX. Engine light was on, stopped in at your dealership. Daniel Reyes and your Service staff made feel welcome and took care of the problem. They met and went beyond any Expectations I had for service. I have purchase many vehicles over the years and have never had this level of Service. Thank you, to your Service Department. I have 2 children, soon to be driving, the only Dealership I will go to is Don Davis Ford, Arlington, TX. It's refreshing to know great service earns LOYALITY !! You have mine. Rod Miller More

I went to the dealership to get an inspection sticker and walked out with a new car! Mr. Plummer was the reason I purchased my 2010 Lincoln MKZ and my 2012 Lincoln MKZ. My salesman, Andrew Rutherford, was walked out with a new car! Mr. Plummer was the reason I purchased my 2010 Lincoln MKZ and my 2012 Lincoln MKZ. My salesman, Andrew Rutherford, was very knowledgeable and helpful when I was selectng a car. Both men were etical and honest, and it was a pleasant experience for me. This was my 6th car from Don Davis, and it won't be my last. In the future, I will personally ask for Andrew Rutherford and Mr. Plummer. I will also recommend these 2 men and the Don Davis dealership to anyone interested in purchasing a car. More

Greg Ford and Angela Cook Addressed my concerns and gave me the solution. Would recommend this service department. I will start taking my vehicles there for service. me the solution. Would recommend this service department. I will start taking my vehicles there for service. More

Let me start out by saying that Terry was great to work with.. Unfortunately, the rest of the deal was not. Our vehicle was brought in there a week and half prior because it was overheating and running ho with.. Unfortunately, the rest of the deal was not. Our vehicle was brought in there a week and half prior because it was overheating and running hot. $1300 later we get the car back with all kinds of new parts for the cooling system. We bring the car home and now it is running horrible till finally it would no longer start up. We have it towed back to the dealership for yet another diagnostic check to see what the issue could be. We get a phone call saying it could be a cracked head, blown gasket or a fuel pump. Ok, well we just had all this work done to it could it not have been determined that is was the head or gasket at that time. We were told sometimes you don't see things till you fix other things. Well now I am quoted some rediculous prices for all three of these possibilities and told well maybe I can get you a break on a used car. Ok, we get that call back and gee $500 was the best they could do until a week later when they were going to offer us $1200 on a trade in. Well anyway we have the car towed back home and call in another mechanic, which was a great guy and for $65 we get to fix something that the dealership left undone when it was brought in the first time. Needless to say I went to the dealership figuring it would be the best service possible and the story tells the rest. More