2,066 Reviews of Clay Cooley Ford - Service Center
Service A big THANKS to Joe JOHNSON and his team of mechanics. Once again Joe Johnson and his team of mechanics at Don-Davis Ford of Arlington completed the t A big THANKS to Joe JOHNSON and his team of mechanics. Once again Joe Johnson and his team of mechanics at Don-Davis Ford of Arlington completed the task I requested plus they discovered an issue with the F-350 brake system and repaired the issue in the same visit. Thank you, Gary HANNA More
Poor communication Took mustang in for service on a Thursday. Told service tech needed it back by Tuesday. Oil change and tuneup. Nobody answers voicemail or phone cal Took mustang in for service on a Thursday. Told service tech needed it back by Tuesday. Oil change and tuneup. Nobody answers voicemail or phone calls. Drove to dealership they stated found a problem with the rear differential. Even service managers were hard to get hold of. Finally went and picked up car and took it to another place to get the work done. Have had multiple bad experiences with the service department More
Don Davis is beyond great! Thank you Don Davis Ford for lending me a rental during the process of my recall on my Ford Focus RS. Jason with services was assigned to me and he ma Thank you Don Davis Ford for lending me a rental during the process of my recall on my Ford Focus RS. Jason with services was assigned to me and he made the experience 100 times better. Thanks again for taking care of me and my car. Jason is excellent at his job. Don Davis Ford is numero uno! More
The works service every 5000 miles on 2015 expedition Service man Danny Reyes always takes care of us on all our Ford vehicles when we need service. I make appointments at his suggestion and that helps wi Service man Danny Reyes always takes care of us on all our Ford vehicles when we need service. I make appointments at his suggestion and that helps with the time it takes to do the service. All services have been done correctly and I am proud to be a Don Davis customer. More
Awesome Dealership Quick, fast, excellent service. I recommend to everyone. From sales to service I’ve been very satisfied. Bo followed up after the sale which was great Quick, fast, excellent service. I recommend to everyone. From sales to service I’ve been very satisfied. Bo followed up after the sale which was great! More
Great service I have been a Don Davis Ford customer for several years and have bought three vehicles from them. I have always been happy with there services. They a I have been a Don Davis Ford customer for several years and have bought three vehicles from them. I have always been happy with there services. They always offer you extra services to your vehicle but never take it to extremes like some dealers. More
Awesome Experience Everything was awesome from the people I dealt with to the waiting room cleanliness to the service on my vehicle. Couldn't recommend them any higher! Everything was awesome from the people I dealt with to the waiting room cleanliness to the service on my vehicle. Couldn't recommend them any higher! More
Quick service Joe Johnson was quick to help with an issue with my truck, and was quick to repair my truck and get me back on the road Joe Johnson was quick to help with an issue with my truck, and was quick to repair my truck and get me back on the road More
Longtime Patron, Not Satisfied Although the service advisors are respectable and professional, the level of service for my last visit was not completely performed to my satisfaction Although the service advisors are respectable and professional, the level of service for my last visit was not completely performed to my satisfaction as one of the issues with my vehicle was not fixed as indicated. More
Awesome Friendliness is an important key to my happiness in customer service. Jason and Jessica goes above being kind. These guys makes you feel loved and wel Friendliness is an important key to my happiness in customer service. Jason and Jessica goes above being kind. These guys makes you feel loved and welcomed. More