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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,168 Reviews

2,168 Reviews of Clay Cooley Ford - Service Center

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September 26, 2018

Excellent customer service,Daniel Reyes is a great Advisor t Great place to buy and service your vehicle,will definitely recommend.Graet facility very clean environment.I have been using both service and sales f More

by MUSIBAUBOSURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Guthrie, Daniel Reyes, Willie Woodard
September 25, 2018

Dealer Rater Knowing purchased used vehicle is under full warranty, offer to pick up and reimburse me for key issue should have been madeleines. Lack of customer s More

by MAMMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
September 25, 2018

Excellent Service Team The overal care and communciation received from the the entire service team from the advisor through the cashier was excellent. This is in compariso More

by SLSTORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lynn
September 25, 2018

Customer focused Outstanding customer focus. Jason was very patient inlistening to the concerns I had with my vehicle and put together a great service plan to investi More

by FRAC72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kubica
September 24, 2018

Poor communication Took the car in for routine maintenance plus a problem with the radio electronics. I wasn’t updated appropriately, nor did they want to give me a ren More

by RAYB008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I’ve already forgotten their names
September 24, 2018

Lincoln MKZ Service Jason K provides the best advise to MKZ owners and always has service with a smile. His knowledge of what should be done and when has been key to my g More

by BURKEYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kubica
September 24, 2018

Great. Best people in the service department I have dealt with. Should have been going there all the other times. I think they truly cared about my problems More

by DIAREM74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hopkins
September 24, 2018

Oil Change with appointment. I had an appointment to change my oil at 9:30. Oil change should be rather easy and fairly quick especially with an app. My change took over 1 1/2 hrs More

by EKGRELLE
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Kubica
September 21, 2018

Oil change and tire rotation. Jason is great! But when you have an appointment set ahead of time, arrive 10 minutes early, and it takes 3.5 hours for your car to be done (with More

by GWAGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Kubica
September 17, 2018

Jason Kubica Jason makes us know that our problems, whatever they may be will be taken care of. He never fails us. We drive almost 100 miles one way to have this More

by pjkicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kubica
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