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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,967 Reviews

1,967 Reviews of Clay Cooley Ford - Service Center

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February 10, 2024

Thanks Jonathan. Nice job. Helpful. Knowledgeable. Good follow up. Will caa add l him again. More

by JEFF.YALE
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

The customer service and work done on my truck exceeded my expectations. I recommend Don Davis Ford Service Department. More

by baschools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

As always with all your service advisors, I have a great experience, and Shannon was no exception. I actually enjoy bringing my vehicle in for maintenance because everyone at the dealership is always so fri More

by MVA1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Still needs work. Picking up cars. Good idea keep working on it. Also if a car needs a gallon of fuel put it in the tank. Don’t send back without doing the work. More

by WTTRASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

I took car in for losing antifreeze. . left my car Sunday and picked it up on Monday due to hose being on back order .. I asked Shannon to show me which hose when I noticed they left my c More

by LISAALMENDARIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Took care the issue I had with my new truck! The prompt response was appreciated More

by mitchell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarod Taylor, Ryan Butler
January 30, 2024

Jonathon has great understanding which helped me significantly . He knew what my car needed and I thank him More

by jchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

The small things like tires not inflated to proper pressure or the truck not washed More

by BRHIN153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
January 30, 2024

Fast and professional, these men and women at Don Davis Ford make me proud to be a Ford owner. More

by NOELDELACRUZ95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Toney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler, Jeremy Payne, Kaylnne Bledsaw, Marcie Thompson
January 30, 2024

I purchased my vehicle on a Saturday and on Monday it started making a noise under the hood. I drove it for a couple of weeks to see if the noise would stop. When I called to make an appointment to take More

by judyd0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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