Clay Cooley Ford - Service Center

Attitude & knowlege excellent. Visiting the dealership & socializing with the employees is great & makes the visit very pleasurable. Even though I could utilize the valet service, m Visiting the dealership & socializing with the employees is great & makes the visit very pleasurable. Even though I could utilize the valet service, my wife & myself enjoy visiting this dealership personally. More

Top Notch effort! Unable to reach the service department early morning, I went to the dealership to have my engine serviced. Jason worked very hard to get me in and out Unable to reach the service department early morning, I went to the dealership to have my engine serviced. Jason worked very hard to get me in and out. I appreciate the dedication to customer satisfaction! More

First in last out After making a 7am appoint. I was there at 645am. And the person they assigned me to was late. Not sure why everyone behind me was finished before I After making a 7am appoint. I was there at 645am. And the person they assigned me to was late. Not sure why everyone behind me was finished before I was. What's the use of making a appoint.. smh More

Making appt. time with Jason was a +! This dealership has greatly improved over last 6 months on service time. Jadon worked very well in communicating with me. Wish dealership offered com This dealership has greatly improved over last 6 months on service time. Jadon worked very well in communicating with me. Wish dealership offered complimentary car wash with service. More

Just Excellant ! Stephen Lynn was my Service Assistant and he far exceeded my expectations. I was impressed with his knowledge, Professionalism and Communication skil Stephen Lynn was my Service Assistant and he far exceeded my expectations. I was impressed with his knowledge, Professionalism and Communication skills. He is intuitive and leaves no stone upturned to insure understanding. He is the kind of people person not often encountered in todays market place. Andy Anding More

Exceeded expectations I drove past 5 ford dealerships to buy my truck a year ago and have sampled the maintenance department, with disappointment, of three dealerships from I drove past 5 ford dealerships to buy my truck a year ago and have sampled the maintenance department, with disappointment, of three dealerships from that list since. Don Davis made the process painless, did a great job, and did more than I expected to keep my business. A few extra miles is a very small concession for quality. Deviating from that lesson has been a costly adventure. More

Professional and friendly! The service writer and mechanic were very professional and friendly, I will continue to use their services and request, this mechanic specifically(mec The service writer and mechanic were very professional and friendly, I will continue to use their services and request, this mechanic specifically(mechanic:Santos). Thanks for a GREAT experience!! More

Great service with a smile. Before I begin let me just say that this was without a doubt the best service experience I have ever had with a dealership. Normally getting an appoin Before I begin let me just say that this was without a doubt the best service experience I have ever had with a dealership. Normally getting an appointment would be a hassle and the service would take a week at the least. Excuses would be given as to why its taken so long to complete the repair and I would have been forced to wait while my vehicle was being held hostage. I expected no different from Don Davis ford and Steven Lynn although I soon found I was mistaken. Steven assured me with complete confidence that the repairs would be done no later than the 14th. To make sure this happened he and the rest of the service staff strove to make that deadline possible. Due to the diligence of the service staff at Don Davis Ford I will now recommend all my friends and family to them. More

Tire problems Although my visit(s) didn't go as I would have liked, you still made the best out of a difficult situation. I brought my car in because I had a leakin Although my visit(s) didn't go as I would have liked, you still made the best out of a difficult situation. I brought my car in because I had a leaking valve stem -- which I had correctly diagnosed. Unfortunately, when I got there, you didn't have the part that was needed. However, you got the part the next day, returned my car fixed and with a fresh wash, and waived charges. Well done. More

SERVICE JASON ALWAYS HAVE BEEN ON TOP OF THINGS WHEN I COME IN FOR MY SERVICE THATS WHY I HAVE 3 MORE YEARS EXTENDED SERVICE I PURCHASED WITH LINCOLN BECAUSE JASON ALWAYS HAVE BEEN ON TOP OF THINGS WHEN I COME IN FOR MY SERVICE THATS WHY I HAVE 3 MORE YEARS EXTENDED SERVICE I PURCHASED WITH LINCOLN BECAUSE YOUR SERVICE IS RIGHTON More