Clay Cooley Ford - Service Center

recall service The prompt service in getting me in and out with recall service and Stephen was great! - very friendly and helpful. car was clean when picked up and c The prompt service in getting me in and out with recall service and Stephen was great! - very friendly and helpful. car was clean when picked up and cashier friendly. Only thing I could say is you guys need some new/more magazines in waiting area for those that don't like to watch TV programming . More

Great service even though it was a recall Got an appointment immediately when I called for a recall service letter I received from Ford. Very good service from Daniel Reyes, and because he sai Got an appointment immediately when I called for a recall service letter I received from Ford. Very good service from Daniel Reyes, and because he said it was going to be 2 hrs, I decided I wanted a ride home. Because there were 5 people in our group, I was the last one to get delivered. The 2 hours were almost up, so I just went back to the dealership instead of home. I didn’t get the driver’s name, but he was kinda grouchy. Nice ride in a Navigator, however. More

very good service I'm very happy with Don Davis they take care of me and my service adviser is the best ask for Jason he will take care of you I'm very happy with Don Davis they take care of me and my service adviser is the best ask for Jason he will take care of you More

Joe is awesome! I won’t get work done on my diesel truck anywhere else. Joe is the best service rep I’ve ever worked with, great job. I won’t get work done on my diesel truck anywhere else. Joe is the best service rep I’ve ever worked with, great job. More

Excellent service Very Excellent service.very Friendly people. Honest and caring. Jason and Bobby and Jody know me by name. Super fast service good coffee and good Very Excellent service.very Friendly people. Honest and caring. Jason and Bobby and Jody know me by name. Super fast service good coffee and good donuts on Saturday morning More

Service Department Visit A little delay getting into bay to get wrote up for service and recall. Waited in lounge for 2 hours and 20 minutes before seeking out service writer. A little delay getting into bay to get wrote up for service and recall. Waited in lounge for 2 hours and 20 minutes before seeking out service writer. He went into his office and my work order just happened to be on his desk. Finally, left dealership after 2 1/2 hours. More

Service Quality Service Advisor, Greg Hopkins, did a fine job of service writing, communication and follow up. I must comeback at a later date to complete the repair Service Advisor, Greg Hopkins, did a fine job of service writing, communication and follow up. I must comeback at a later date to complete the repair services required due to parts availability for the Sync system. More

Great service! They did a great job service on my 2015 Ford Escape ! The waitin area is awsome and so sre the people! They did take a lil longer than I wanted for ch They did a great job service on my 2015 Ford Escape ! The waitin area is awsome and so sre the people! They did take a lil longer than I wanted for changing oil but its was still within reason. More

Hard to get follow through When I brought my car in for the first oil change they made a mistake and charged me too much. When I asked for a refund they offered a free oil chang When I brought my car in for the first oil change they made a mistake and charged me too much. When I asked for a refund they offered a free oil change instead, but I just wanted my money back. Several phone calls and email exchanges and 8 weeks later finally got my refund. More

Service Department Greg Ford is the service manager that I was in contact with throughout the issues with my F150. The first encounter I had with Mr. Ford he was extreme Greg Ford is the service manager that I was in contact with throughout the issues with my F150. The first encounter I had with Mr. Ford he was extremely rude and did not want to deal with the matter at hand. When I bought the truck from Don Davis Ford I was treated very well by the sales side of the dealership. Jerome Hearne is the salesman that I bought my truck through. When I had some issues with the truck and started dealing with the service side is when things started going wrong. Long story short is this dealer ship is good to buy from just find another service department. More