Clay Cooley Ford - Service Center

Servive Everyone was great. The service department went up and beyond. They service my MKZ and did the recall in a timely manner. Jason introduce me to Xavi Everyone was great. The service department went up and beyond. They service my MKZ and did the recall in a timely manner. Jason introduce me to Xavier. The rest is in the sale report. More

Slowest oil change ever Overall, everyone was very nice and helpful. The problem was the speed. Despite the fact that I made an appointment online, it took just over an hour Overall, everyone was very nice and helpful. The problem was the speed. Despite the fact that I made an appointment online, it took just over an hour and a half to get my oil changed. The work they do is great, but it's just not worth the time. I want to make clear again, though, that the employees who helped me were excellent, and the work is a fair price for the value. But... .the time was awful. More

Great service Have bought and used Don Davis for many years and have always had excellent service! Had no problem getting a appointment and service was prompt. Have bought and used Don Davis for many years and have always had excellent service! Had no problem getting a appointment and service was prompt. More

Service department Love Jason Kubica helping me .whenI called the service department I got his name wrong ,but he was the person I wanted.He have taken care of my car se Love Jason Kubica helping me .whenI called the service department I got his name wrong ,but he was the person I wanted.He have taken care of my car sense I bought it there..I do not lake changers. More

Just Great!!! This department always does the best work!!! Jody started the process and Jessica took over. Jessica kept me in the loop the entire time. Thank you al This department always does the best work!!! Jody started the process and Jessica took over. Jessica kept me in the loop the entire time. Thank you all for the great experience. More

Excellent Service! I've been using Don Davis Ford for many years. They have a fantastic staff,great service, clean facilities, and are very knowledgeable. This visit I w I've been using Don Davis Ford for many years. They have a fantastic staff,great service, clean facilities, and are very knowledgeable. This visit I went in for a simple oil change. My service advisor was Steven Lynn, and he answered all my questions about my F-150. The service was performed in a timely manner and as they were driving my car around to the pick up area, Steven found me in the lobby and let me know that my vehicle was ready and even walked me to the cashier and went over my services and showed me my detailed service report with all items that were inspected and checked. They go so far and beyond what the simple oil change facilities do. Thats why I actually pass 2 other ford dealerships on my way to Don Davis Ford. It's worth the drive! More

Impressed I was impressed by the friendly, timely and accurate service! Thank you, Jessica and Ford Service employees! I will be back for my next service. I was impressed by the friendly, timely and accurate service! Thank you, Jessica and Ford Service employees! I will be back for my next service. More

Super customer service! The service advisor, Daniel Reyes was prompt and attentive to my needs. Had oil change and two recall items. Everything was completed much quicker tha The service advisor, Daniel Reyes was prompt and attentive to my needs. Had oil change and two recall items. Everything was completed much quicker than expected. Great service as usual! More

Oil change and recall I had excellent service on 5/12/18. They completed the job quicker than expected and also had time for completing a recall not scheduled. I had excellent service on 5/12/18. They completed the job quicker than expected and also had time for completing a recall not scheduled. More

Great! Steven Lynn is great! he is very attentive to my concerns and follows-up with any new information regarding my repairs. He also shares with me via tex Steven Lynn is great! he is very attentive to my concerns and follows-up with any new information regarding my repairs. He also shares with me via text or email recommendations. More