Clay Cooley Ford - Service Center

Conscience Decision If I've always taken my car to be serviced at the same location, I expect to be informed when a problem arise at the time of service not when my servi If I've always taken my car to be serviced at the same location, I expect to be informed when a problem arise at the time of service not when my service package has expires. You present me with a list of items that need to be repaired with huge a cost. No one wants to be at work on a Saturday or take time to get car serviced. Try to act as if you're glad you are there instead of waiting on an unemployment check. A smile goes a long way. More

Awesome! Great experience. Would highly recommend this dealership for sales and service. Jessica is very responsive and helpful. Larry is very caring and real Great experience. Would highly recommend this dealership for sales and service. Jessica is very responsive and helpful. Larry is very caring and really listens to his customers. More

Awesome Excellent service. Awesome and friendly people. Jason kubika is awesome cashier always smiling. Always explains what needs to be done and follows thru Excellent service. Awesome and friendly people. Jason kubika is awesome cashier always smiling. Always explains what needs to be done and follows thru with plan More

Awesome service Jason K did everything possible to maximize our service. Several items were warranty related. All issues were resolved and upgrades made. Everyth Jason K did everything possible to maximize our service. Several items were warranty related. All issues were resolved and upgrades made. Everything is working. Thanks. More

Fast and efficient The repairs were done quickly and the pick up and drop off service is fantastic. Steven was very nice and the entire process was very efficient. The repairs were done quickly and the pick up and drop off service is fantastic. Steven was very nice and the entire process was very efficient. More

Smooth no problems Driver arrived right on time. Very courteous same with pickup. I don’t know the names of the drivers. They work was completed on time and so pleased w Driver arrived right on time. Very courteous same with pickup. I don’t know the names of the drivers. They work was completed on time and so pleased with the car wash More

Service A big THANKS to Joe JOHNSON and his team of mechanics. Once again Joe Johnson and his team of mechanics at Don-Davis Ford of Arlington completed the t A big THANKS to Joe JOHNSON and his team of mechanics. Once again Joe Johnson and his team of mechanics at Don-Davis Ford of Arlington completed the task I requested plus they discovered an issue with the F-350 brake system and repaired the issue in the same visit. Thank you, Gary HANNA More

Poor communication Took mustang in for service on a Thursday. Told service tech needed it back by Tuesday. Oil change and tuneup. Nobody answers voicemail or phone cal Took mustang in for service on a Thursday. Told service tech needed it back by Tuesday. Oil change and tuneup. Nobody answers voicemail or phone calls. Drove to dealership they stated found a problem with the rear differential. Even service managers were hard to get hold of. Finally went and picked up car and took it to another place to get the work done. Have had multiple bad experiences with the service department More

Don Davis is beyond great! Thank you Don Davis Ford for lending me a rental during the process of my recall on my Ford Focus RS. Jason with services was assigned to me and he ma Thank you Don Davis Ford for lending me a rental during the process of my recall on my Ford Focus RS. Jason with services was assigned to me and he made the experience 100 times better. Thanks again for taking care of me and my car. Jason is excellent at his job. Don Davis Ford is numero uno! More

The works service every 5000 miles on 2015 expedition Service man Danny Reyes always takes care of us on all our Ford vehicles when we need service. I make appointments at his suggestion and that helps wi Service man Danny Reyes always takes care of us on all our Ford vehicles when we need service. I make appointments at his suggestion and that helps with the time it takes to do the service. All services have been done correctly and I am proud to be a Don Davis customer. More